Kata Poolside Resort SHA Extra Plus

I was pretty disappointed with the overall experience. I was expecting better upkeep of the pool and the rooms. The pool had areas with multiple broken tiles and didn't look very clean. The rooms were clean and the bed comfortable.

The bathroom was not up to standard and the staff all looked very unhappy to be there.

? My stay here was wonderful. My room was very spacious, nicely decorated, and spotless. The bed was by far the most comfortable of my entire Southeast Asia trip. I slept fantastically every night. I had a balcony with a small private garden full of blooming flowers, and it was so peaceful to sit out there and unwind. The staff were all kind and helpful, and the cleanliness was excellent.The location couldn’t be better: just across the street and around the corner is access to Kata Beach. There’s a 24-hour 7-Eleven just a few doors down, along with small local market with fresh, delicious, inexpensive food.Overall, this was one of the most comfortable and convenient stays of my trip. Highly recommended.

Honestly, not one bad to say about the hotel itself. The only small thing I’ll mention for future guests (no fault of the hotel) is that many of the sit-down restaurants in the area were quite pricey. Luckily, there’s a great little market just a few doors to the south of the hotel, with incredibly inexpensive, hot food. Excellent for meals and snacks. I just wish I’d found it earlier in my stay.

The Villas were quiet Pool was fabulous always clean and warmVillas were comfortable ac was greatHousekeeper was always sweeping the grounds not a leaf out of place.

Location Space Bed Pool

Old installation Didn’t look or felt 100 % clean Foods suck but I mean there is a lot of restaurants near by

Perfect location, walking distance to the beach, clean and spacious room, clean pool, friendly staff

The breakfast buffet

Comfortable rooms. Friendly staff. Close to the beach. Excellent and clean pool.

Breakfast was disappointing compared to other (similar) places that we’ve stayed. Not a lot of options and some choices seemed a bit ‘stale’.

Great location, so close to the centre of kata beach and restaurants. Good size room ( deluxe pool view ).Bed is big.Tinted glass windows.Great curtains with good block out. Very quiet surroundings.

Shower pressure is average.Bed is a bit hard.Breakfast is pretty average.

Location. Good sized room. Comfortable bed.

Two single beds pushed together. I like one large bed. I always request this. Very disappointing to arrive to twin room set-up. But staff were very kind. Mattresses pushed together the following morning. But still not good enough.

Resort was clean staff were so helpful and the location was perfect

Cleaning wasn’t really good. I dont know why they didn’t change my towels in every but overall everything was so good

We appreciate the very friendly Check-In at your hotel. The reception and the bellboys were good educated and transfer the spirit of your house. The room was comfortable. We appreciate the directly pool access. Also the room maid make her job very well. Everything was perfect.The restaurant and the food was excellent. We congratulate your Headwatress. She was every time up to date and made her job with a great smile. Good to have, so nice and friendly staff at your hotel.

The Coffee in this hotel was terrible and you cannot drink it. This is very sad for breakfast.My friend from Switzerland stayed over one month at your hotel. As he drink absolutely no alcohol your boss and the FB-Manager was not able to buy alcoholic free beer for him. In a case like this, about our meaning a very bad service.

Great location, right next to a food market with awesome cocktails.

Air conditioning didnt work for the first night, making it impossible for the kids to sleep (it was in their room) was fixed for the second night thankfully. Then our power faulted at one stage also losing our ac.Didn't like that the power wouldn't work when you werent in the room making it difficult to charge devices while not there.

Good sized room and bathroom had both a shower and a bath.

Room cleaning was not great. Things left in fridge and drawers from people who stayed previously. Linen and towels stained. Beds were quite hard.

Rooms were clean and tidy, good location. Reception staff were friendly and helpful.

Rooms need some TLC and updating. Beds were very uncomfortable. No lift which would make it difficult for anyone with a mobility issue. Pool area also needs updating, broken sun beds.

Staff were very pleasant. Rooms were large and comfortable. The room blocks are set back from the street and so were very quiet. Breakfast was included in our rate and we had plenty of choice each morning. Close to the beach and plenty of restaurants and bars.

The location of this hotel was excellent with restaurants, shops and beach all within easy walking distance. The pool was clean and lovely to swim in. Our room was large and well equipped. The bathroom had a bathtub and separate shower with good water pressure. Staff on reception were helpful and friendly. There is an onsite restaurant, the food was excellent and waiting staff greeted you with a smile.

Pool area although clean, looked tired and could have done with more loungers and umbrellas.

Location to beach, room comfortable

Breakfast was adequate but boring

Attentiveness of staff. Comfort and size of room. Peaceful location.

A hairdryer would have been good. Mosquitoes in the back "balcony".Location abit far off from the main area of kata.

Pool was great! Exceptionally clean - we saw it being cleaned and tested regularly while we were there for our 12 night stay. Location is perfect, very close to beach access and eating places. The room was comfy, spacious and clean. The staff were very friendly and their english was mostly very good. 24 hour reception was handy for our late arrival. There was a receptionist or concierge available at all times, so we felt very secure and safe. Particularly happy that the doors closed well, and there were no mosquitos - a big issue in some other hotels. There was a security safe available in our room. The restaurant staff were friendly, and the breakfast was different every day, and delicious.

We prefer to clean and service our room ourselves, wherever we go. We didn't get a very good response from the cleaning staff when we permanently kept the do not disturb sign on the door. I understand they want to make sure there is nothing dodgy going on, but the head housekeeper was quite rude when she insisted to be let in (which we didn't have a problem with). This was our only (minor) negative experience during our stay.

Great location close to Kata Beach and Night Market to eat. Breakfast starts at 7:30, so that was good too. I would definitely come back

The Hotel was in an excellent location, you walked down a short driveway to reach reception then the rooms were beyond that so it was very quiet. It was situated in the middle of the shopping area, so there was plenty of access to eateries. The beach was about 150 metres from the Hotel. We had a room that large with a King size bed, our room had pool access which was very convenient. Staff were friendly and helpful. My husband and I will be coming back to stay again.

A bit of variety in the breakfast would have been nice.