Centara Villas Phuket Hotel

Clean, close to Karon beach

The place is on the cliff. You have to call a taxi by Grab, each time you want to go to Karon village..you cannot walk anywhere..the place has an access to Karon beach but you should walk from a path down to the beach..the breakfast was ok, could have been better. From the lounge you can see the Big Budha (from far)

Location

Tuck tuck up very steep hill rarely turned up or very long wait

Around 30min Walk to the local town -not suitable for people with mobility issues,the hotel does not provide a shuttle bus you will have to book a taxi every time ,staff are lovely however all the other services are very overpriced

Excellent accommodation, staff are all lovely too. Stayed at the villas for a week whilst there for a family wedding which took place at the sister hotel The Grand, highly recommend both hotels.

The staff were some of the nicest I’ve ever come across. They are so lovely and will do anything for you. The location is beautiful up on the hill with a view of Karon Beach.The rooms could do with an upgrade now. That’s the only slight negative.

Nice little villas on a hill, beautiful views of the beach and ocean

We were upgrade to a Villa with a pool with views of the sea, fantastic. The bed was really comfortable and room a good size and very clean. Karon beach and facilities of another Centara Hotel a 10 minute walk bit worth it. Special thanks to Yaya and Am on reception.

Just a heads up for potential visitors, lots of steps from room to restaurant and down to beach, so good mobility required.

Peaceful location. Staff always smiling and helpful. Our room was very comfortable and spacious. We were upgraded to a spa room but it was too hot to use it.....

As it is not close to the centre of Karon you always have to use a taxi or tuk tuk which is additional expense. Walking is not an option.The resort is dated and needs an uplift. The included breakfast was good but could be better for the cost of your stay.The swimming pool area needs an update especially if the resort is full.The drinks were expensive considering you are adding taxes and other service charges.

The views are insane, room was very clean. Little bit outdated but it doesn’t matter, hotel is very goodly maintained

The car service doesn’t work properly.

Was lucky to receive a free upgrade so my thoughts are slightly skewed. Everything was excellent and it was unfortunate that I could not extend another night.

The only downside was the cost of extending for an additional night. The cost of one extra night would have been over half what I'd already paid for the previous 3, even taking the room upgrade into account.

Beautiful views

Too hilly and staff don’t tell you you can use the hotel next door on the beach which is beautiful

views, breakfast

location, personal, cafe, safety

Privet swimming pool.Nice breakfast, l, good selection.

Room is slightly too small for 3 people.

The private pool and bath tub were great and the overall place is well designed with greenery

They gave us a room different than what we paid for without an ocean view and we only got the room we paid for our last day which was so unfair. The staff were not helpful.

Loved the quiet. Good location to the beach and use of sister hotel on the beach very helpful.

A bit tired and needs some updating but the staff are excellent; friendly and helpful. Room is large and very clean. If you don’t like walking up stairs you can use their transport.

Breakfast was great.Location perfectPool was beautiful

Bathroom was very dated and dirty.

Location of the property was good however slightly isolated .We liked all facilities

Maybe distances as the complex had facilities spread out .But not something that would complain at all

Views,comfy bed and pillows

Travelling to room locations,breakfast,little run down, pool bar and pool

Location and beach view

Need to climb a lot of stairs to reach yr villa.

We stayed in a pool villa which was really beautiful and it had great views. The hotel was also in a nice location and it was easy to get a taxi to many attractions in Phuket. The front desk staff were very kind and accommodating.

We had a few problems with the hotel but mostly with the housekeeping. The housekeeper wasn’t finished until after 2 pm on most days and the standard was really not high. Sometimes we got only one new towel even though we asked for a full replacement set. The late housekeeping meant our laundry was not able to be done on time and at the end of the stay we were almost charged double for the laundry service. I feel there is a general lack of communication and cohesion at the hotel. Also, there is a nice pool area but there is never anyone manning the drinks area so it takes ages to get someone to take your order. The food at breakfast is so-so. We also woke up one morning and our pool had no water. This took almost the entire day to be fixed. We were happy that we got a free massage in exchange but still the whole operation of the hotel seems sloppy and disorganised.