FabHotel Galaxy - Nr. Patel Nagar Metro

Good location for where I needed to be. Staff very friendly. Reasonable value for money.

Room was adequate but a lot of old paint work which needs doing up

Very poor

Blanket was very dirty & AC was not working.room service is very poor.

Room size is very good.

Staff was not very co-operative, room found dirty. Bathroom was with little water near toilet area.

I got there. This place does NOT look like in the photos. They refused that I stay there because I had a foreign passport. When I asked them why they accepted my booking, they said that they have informed Booking.com about this.

The location is bad. It does not look like in the photos. And they did not want me to stay there.

Location and Property is good. Staff needs to be trained on availability of things in area and also to maintain rooms on timely basis

Room Facilities like Enteftainment, AC weren't good.

The staff denied we had a booking and said they didn't accept foreigners, before turning us away at 1am. Worst experience I've ever had with a hotel, staff were rude and said the hotel wasn't even on booking.com, even though I was showing them on my phone. We then had to walk the streets looking for another hotel. DO NOT STAY HERE

Staff were dreadful and pretended we didn't have a booking. We had to try to find another hotel nearby at 1am

Worst experience ever

Torn and burnt head rest. Seepage on the walls. Commode flush not working. Filthy bedsheets.

Nothing worst

I booked hotel from booking .com but they denied for check inn as they said we didn't get any booking

Good and clean , good for families to stay together with big rooms

Good Food not available in this property

Staff was very helpful. Room was comfortable and big with AC. Room was also clean.

Bathroom was stinking and room smelled of Nicotine (initially). Bed tea was available after 8:30 which is way too late by any standards. Ideally it should be possible to order bed tea from 6 am.

Location is good and area of room is good staff are very nice

Tables and window area tables are full of dust not at all clean While having breakfast morning i have seen dust in all tables it should be cleanOne more thing Single switch operating for all lights there is no night lamps while sleeping either switch off all lights and switch on all lights

Location is in the market area. Its always noise. Being a market area dust is also there. Food was good.

Room amenities, didn't work. Refrigerator in the room didn't not work. Kettle also didn't work. Room service just fair, not good. Linen weren't really clean.

Location, ease of booking and check in

Hygiene, linen quality

Room size

Lightning, Fridge not working, Room service

Overall very bad stay. I have to wait for over 45 minutes to checkin inspite of confirmed booking since 27th February I was kept showing them. My medical conditions were very bad, aged 70 years, but staff at counter have no concern for that.

Ni comments

The hotel location is very good. There are many stores, eateries nearby. The room was neat and clean. Stayed there for 5 nights and booked a suite room. Staffs were available to help.

The suite room was bigger in size, but while booking it mentioned city view which was not there. Less no of lights in the room, one window was there which was facing another building. In short, room will be dim even in day time. Breakfast options were less.

Room was neat and clean and quite spacious, staff were good, food was fine

They said they provided laundry but even after keeping the clothes for over a day they did not get it washed

The stay is totally worth the money.It was extremely spacious and clean. The staff at the property were very kind. The room decor and bathroom is quite a beautiful. Anytime i am back in Delhi i will prefer to stay at this property.

Staff was prompt

Room shown in the booking app and room given to us was different

Locality

Room lock was damaged. Inspite of highlighting there was no change.No toiletries were provided apart from towel.We asked thm to clean room even that ws nt done properly.No proper food choice.