Hotel Diplomat

Friendly staff, quiet, good location.

Historical place. Diplomatic district. Safe

A bit noisy if you wanna sleep in the morning after night flight I didn't find a warm water at night ( every night the same experience)Old facilities

Breakfast is not included for this price Rs12.4k. I did not think that is value for money.

I paid the bill in cash when I checked in. The amount was slightly more and they did not have enough cash to give as change. I was told they will return the balance the next day when I check out. They did not. There is no communication between managers of different shifts.I was on room 108. That is directly above the restaurant. Lot of noise till late night. Not conducive. I did not expect this as I booked a suite.

Excellent location, very helpful and courteous front Manager and Staff. The Hotel itself is located quite strategically with comfortable distances from city center as well as airport

The breakfast spread was repetitive and somewhat limited. Could have been better

Decent hotel, friendly (and smily) and helpful staff, well located, room with a beautiful terrace.

The breakfast is pretty basic

totally waste

too expensive and rooms are not clean ..the staffs are always expecting tips for everything

Staff, clean rooms

No Indian food in restaurant. It’s meant for foreigners

The Location of the property is very ideal and the area is tranquil inspite of being central

A small effort to upkeep the complete asset is needed.

Visit New Delhi for a wedding party which was in one of the neighbouring hotels. When we arrived at the hotel, we were met with a warm welcome from the staff. The hotel has a restaurant and bar serving lovely food and amazing cocktails. I can’t praise the staff enough who always greeted us with a friendly smile and conversation when we arrived back at the hotel.

Nothing bad to say, we had a lovely stay. The rooms were slightly dated but were kept clean.

The rooms in the ground floor were decent. The room we had on the 2nd level was below average , the bathroom was worse than a 1 star budget hotel , leaking taps , shaking bathroom seats, the single bed was two single beds wedged together and lousy mattress. My husband and MIL are not Indians, we would have 2 staff come into the room for everything u ordered or just hang around for tips to the point we had to just ignore them. It was embarrassing that if we were at the reception we would have to ask them if anything was wrong? We got charged 150 Rs for a bucket of ice which would have been ok if the service and the hotel were good ! We would have to ask them to clean our room else they won’t bother ! We even found the bills didn’t match the original bills , the only saving grace was the restaurant which has nothing to do with the hotel and the location !!!

Not bad location if you are for the conference in Taj or meeting organizations in that part of the city.

Wifi in my room was extremely poor, needed to go to the lobby to download small files. Bathroom is in awful condition. No healthy or light food for breakfast and no ready to eat, all should be waited, and at 7.30 when they start to serve, they barely wake-up, so if you need smth quick - impossible- all should be ordered and cooked for you. No elevators. In general, the hotel is definitely not a 4-5 stars as all websites state.

The location was good for the sightseeing we wanted to do. The restaurant Noa within the hotel was excellent. Breakfast was served in this restaurant. The stage were friendly. Also the staff at reception allowed me to alter my booking nights when I realised I had booked for 5 nights instead of only the 4 that I needed.

Rooms were out dated and dark. Hot water took a minimum of 15 mins to warm up. Discovered on first day that only instant coffee was included in our breakfast - when I ordered ice I was charged for this.

Good service

Bit expensive and auto drivers found it difficult to find

STAFF

The toilet was not flushing property. Room 105

not impressed

staff need to understand that , guests come for comfort / rest . there was too much noise by the staff loudly talking to each other in front of the room , screaming, shouting , directing each other , using their phone etc . very less considerate that guests are in their room expecting some silence and comfort . will not recommend

A nice hotel well located near the main embassies. The staff is always welcoming and helpful.

The breakfast is basic.

In the midst of air polluted Delhi, the property has a greener outlook, quiet and clean roads away from the traffic. The staff are very helpful and the restaurant offers nice and ample breakfast.

It’s run down old premises and needs maintenance. The exhaust and drainage in toilets may need a complete overhaul as backflow happens pence in awhile.

The location and neighbourhood is quiet, clean and peaceful. The lawns are nice and give a feeling of leisure. The staff is courteous and helpful and they try to do their best. The breakfast on order comes quickly and is well ans amply prepared

It’s a run down facility, not nicely maintained and lacks modern infrastructure. The toilets, exhaust, drainage need a a complete overhaul as sometimes a fouls smell emanates.

Average

The 3rd bed in our suite was old and broken. The mattress was hard and filthy. Room had cigarette stubs and bottle caps on the floor

room was massive and great restaurant on site was good too.

could do with a few bits of decor refreshing.