Fortune Sector 27, Noida - Member ITC Hotels' Group

Nice service and coperate staff and seniors or managers and food is very nice , restaurant staff also very good and chef very nice taste.24*7 coperate staff and services

Ac is very slow cooling not quick chilling for room

The location near markets

The foul smell outside, and dirt in the adjoining park.

Restraunt was good. Great breakfast spread. Very friendly staff

1. Was required to change my room thrice. 307: noisy because of aircon outdoor unit on the roof making noise 211: because aircon stopped working 311: ok2. Deli service very slow: ordered 8 tea... Took more than 30 mins 3. Gym: had dust settled on the equipment

Very good

I recently stayed at this hotel, and overall, it was a pleasant experience. The room was comfortable, the amenities were nice, and the staff was generally friendly. However, I was disappointed by an unexpected charge for item from the minibar that I did not use. The hotel insisted that the seal was broken, so I had to pay the cost, even though I was certain I hadn’t consumed. This left a sour note on an otherwise good stay. I would advise future guests to double-check the minibar upon check-in to avoid similar issues.

I booked non smoking room but when my guest enter in the room. Room was full of cigarettes smoke

Location Outer lookFood

Not well maintained! Old bathrooms bad hair dryer

Location and staff

Rooms are pathetic, poor quality of blankets, bed sheets, toiletries, food, breakfast

Exceptional

The service was so good, Mr Poonia from the in room food delivery was very kind and well mannered his definitely a gem to the buisness 5 star service

Superb

I don’t like Spa. The spa is not good clean. It did not provide a diffuser with oils.

GGOD Breakfast

Bathroom location near to exit... very near

Everything. The staff were super helpful and courteous. I lost my wallet while traveling from the hotel to the nearby mall and the staff were super helpful and helping in searching for it and then subsequently they helped me in filing a report with the nearest police station. Would like to give a shout out to the following team members for their awesome service during my stay -* Prashant Kumar - Asst Front Office Mgr* Deepakji - security in-charge* Rakesh/Upendra - housekeeping* Sunesh Kumar - property driver* All F&B and front desk staff

Fitness centre could be better. Need better maintenance and equipments

Nice restaurant with a lot of food options

Cleaning in bathroom. Maintenance issues

Hotel location, Facilities and a few staff members are really nice. food was awsome.

Personally I did not like one of your reception member's attitude towards my complaints, like the door chain lock was not proper and room telecom was not working and I got my dinner after an hour, I had to call twice to remind them of my food.

The ambience

No body guided me to the room. They just handed over the keys and directed me by saying there is your room.

Clean room and location was nice, very comfortable. Thanks Fortune Family ??

Clean and comfortable room

I like the location

The charges are pretty high and facility they only provide is free breakfast nothing else

Breakfast is great! Service is very good. I would like to personally thank Chef Sunil who takes personal care of the guests .

Breakfast was excellent with many choices and fresh food every day

i Didn't expect the quality of stay to be such a level considering the price of the stay. the room the clean the products provided were excellent and the beddings were relaxing. The location of the hotel is 10minute walk from the sector 18 market.

the breakfast, product quality provided, the staff behavior and the location. Over all the stay was pleasent. I had to extend the check out by an hour. which was coardially accepted by the staff. I was late for th breakfast however the staff supported fully to ensure I am served upto the expectation.

Bad

Do not book this hotel!! They cancelled our 4 day stay the night before we were meant to check in (while we were on an overseas flight - so we didn't find out until we landed in the country!) Very disappointing.