Veranda Serviced Residence Puri

Finally, the towel is newer, more white and fluffy. Just need to regularly clean the drainage area in the shower room (seem lots of hair and makes clogging)

We have to laundry straight away when it is delivered, paid at the door. Will us running away and not paid???

I stay here on all my visits and recommend it if the location in JKT is what we need.

The Aircon started leaking late in evening. Engineering did come soon after but this is not the first time the AC has leaked and maybe some "periodic maintenance" is lacking. It was only slightly inconvenient but can be FIXED.

Breakfast is a rather expensive option but for my purpose, the comfort and convenience it is worth it. Small customer nbs make it easy, the food is quite local with Burbur Ayam my favorite, fresh fruit (juice options could be a bit expanded). Nice location with indoor (AC) and outdoor (Veranda!) for smokers. HUGE RAP (good blessings) for staff Wuri who remember "like" honey. On this trip there was none available (1st morning), next morning Wuri brought me some (from somewhere) and THAT was an action of a an EXCELLENT staff. SHE is enough to bring me back to stay at Veranda.

AC leaking, it happened to me in a few rooms. BUT this is NOT a critical issue to me. Some external noise from "some" rooms.

Great eateries surround the hotel, and the staff is helpful.

I wish there would be smart TV, but regardless I enjoy watching the local channels.

The room is spacious

The window cannot be closed properly so the noise from outside is quite noticeable

Location close to my office, no traffic (jalan tikus), Ranch Market next door. Breakfast is simple but delicious and staff give personalised service. My home in JKT

Around the hotel got many local food shop that is what I like to eat in Indonesia.

The facility conditions are became bad and bad. I have stayed last year too and I can see obviously nothing improved since last year. The water is still leaking from the aircon, moreover the aircon power is very weak and just noisy.Unfortunately I will stay at another hotel next time.

The surrounding is good, very close to supermarket and many restaurant at west jakarta

The size of room for 30m2 is still a bit too tight and on the request there’s free extra bed but apparently you have to pay for it

The professional behaviour of staff, cleanliness, and comfortable room. There are bar and restaurants u set the building, markets is next to it. Not too far from central and south and airport.

Nice pool, lots of natural lighting in the room

The room lock was broken so a staff had to follow me up every time. I tried going down the stairs once and it set of an alarm but no one told me which stairs to use. The staff were hopeless at communicating. There were several times they took the wrong key card and once they locked me into someone elses room.

Location is good as it it close to my JKT office + next door to Ranch Market

The THUMPING noise of the music from the venue below. I was in room #01-02.The LIFT was undergoing service and that was not good experience wait for lifts.

Great location, amenities and facilities. Easy check in - although there was a small deposit at the beginning but nothing major. Super helpful staff at the lobby too and good place to chill on the ground floor.

The shower was on the same plane as the rest of the bathroom so upon showering the water went everywhere. You could also hear the outside noise in the mornings (mainly the neighbourhood prayers I think) so the room wasnt completely soundproof.But overall nothing too major.

Good location and a lot of food shop choices.

AC has strong smoking smell and weak....

First of all Housekeeping's staff so great, before that incident happened on nite time I checking in, 1st impressed wash shocked because on the hallway was smells smoking and my bedroom too, it causing my asthma bad, I had bad nite sleep, I complained, next day the management called me & apologized for inconvenient, they give me free breakfast but sadly I can't make it because my jetlagged situation. Housekeeping's staff so awesome, another day on same floor I stayed was smells stink cause by smoking, am not yet complain to hotel's staff, on same day am back on afternoon time, I noticed they put ozone machine to purified the air. I am so happy how quick they do action. So I extend stayed on different floor until I flight back home to UK. All staff from Veranda Residence at Puri so helpful, kindly and yes I did feels like this hotel is my 2nd home here. Thank you for your hospitality during I stayed. I will see you all this December 2023. All the best

Smart design, beautiful lobby, pool & gardens

Great location with walking distance supermaket & mall near by. Rooms were clean and comfortable .

Fitness center was super tiny! Had to to wait in line to use everything. Breakfast had little selections. Quality of food was not impressive.

Housekeeping staff and location

The female front desk staff.

swimming pool

room smell cigarettes, and no possible to have coffee before 11 am or a drink after 7pm

Bed is comfortable, room is clean

The AC was leaked but get fixed immediately.

Room & location are actually okay. Could swim privately. Restaurant downstairs pretty nice.

Room was advertised as having twin bed. It turned out to be a single bed. I asked for a free extra bed as a compensation but I had to pay. No towel around the swimming pool.