RedDoorz Plus @ Thamrin

Needs maintenance and cleaning. Broken bathroom door and dirty everywhere, the floor, the walls, the bedsheets. No English speaking at the reception.

It was convenient for me for a short stay in the city. It was a short walk to some good malls nearby. Loved the room size. I could open my big luggage without stepping into it.

It was so hot that it would have been nice if the room had a mini-fridge for beverages.

The room smelled like body odor and mold. There was a cockroach that came out the shower and the water pressure was horrible, hardly any water at most

All they think about is money and there are no services. I lost about $500 Canadian and rented the room I wanted in the same hotel, but they refused to modify the reservation or pay any difference. I was tired after traveling for a whole day, and I regretted it. This is the last time I will be in this hotel. I went to another hotel. Even the manager was reading my messages and did not respond, and I deleted his number. My advice to you is not to lose your customers in this way, because I read your negative reviews. I have never felt exploited and sad except on this trip. I will change to another application other than Booking because you are the middleman and you are the reason for my loss.I sent you their reservation that they forced me to book from with the reservation confirmation, so I now have two rooms and I do not need another room. I know what the problem is, but I hope that one of your employees will talk to me.Thank you

Location and friendly staff

Towel is terrible terrible....even the bed sheets better we bring own linen

Bed was comfortable and location was centric

The bedsheets were not clean and the water pressure was low

It’s located in a good area which is accessible near to the MRT, Commuter Line and Bus service. The staff are well cooperative and well mannered.

Sheets are very dirty grayish & stained towel is dirty.

Dirty matress, blanket bed sheet, dirty towels

when we stay in this hotel we always have a good welcome from the receptionist. A family man who knows how to deal with visitors. In the area you have everything close by, such as restaurants and shops.

No comment!

Location quite strategic. Value for money.

The environment outside is quite unpleasant but the room is totally different although a bit cramped.

location is near the central landmarks and eating places. If you have less time and want not to waste time in traffic while touring maximum number of must to see places, then this site is good. Staff support is excellent and they will always receive you with smile on their faces.

The room size, lighting and the cleanliness were poor. Lift is crampy if you are traveling with luggage. The AC inside the room is not good. Moreover all the rooms are similar so the upgrade is also not attractive.

Location is good. Staff is very friendly & helpful. Overall good.

Aircond not functioning well. Still hot (but not too hot- warm??‍♀️) Even temperature max cool.

The location was good

The internet very bad . always stopping and when it's come very slow.

The bed is really comfortable

The bathroom had a weird smell and the bed sheets had stains.

The location , the staff were nice and friendly

It says in the website when I booked the room there is kettle for boiling water , but it wasn't. The internet very bad , I had to use my own internet from my mobile which is costing a lot of money .The staff are nice and friendly

I didnot stay at this hotel at the end (thanks to the info of the friendly staff there)

My booking was cancelled for no reason, but I still came and decided not to stay thanks to the staff suggestion. I was not charged, so it was good

location was great very strategic

room floor need to changebathroom was clogged

The location

The room was dirty, bathroom smells awful, no window

I booked this hotel primarily because of its proximity to the BNI city train station, and for a one-night stay, the price was quite affordable. However, it's essential to manage expectations accordingly. In my opinion, the pictures and online ratings seemed a bit overestimated. Nonetheless, considering the convenience and the reasonable price, it served its purpose for a short stay

Location near to LRT and at the centre of Jakarta

Facility. Shower head not working