Citi M Hotel

The lobby and restaurant was well presented. Food was there pretty good & tasty. Its right next door to a hospital, so if you get sick, you wouldn't have to worry much.

Room - This is the disappointing part. I was given a room by the reception in the back corner, across from a housekeeping pantry. All day & night I can hear banging/clinging sounds from their trolleys and staffs going in/out. My room looked very warned -out. It was dirty, bed sheets looks old (grayish color), towels was old & had a bad smell, lots of dust, TV & AC remote did not work, Amenities - Only toothbrush and water. They had a hot water kettle in the room, but no coffee or tea to use it with. Their is a double window in the room that leads to another room (i guess), felt very uncomfortable with this window. Overall, this room did not look like what I booked online... A whole different picture. I've peeked in the other rooms while the house keeping staffs were cleaning & the rooms looked way better than mines. So basically, I think the reception staff gave me the worst room in the hotel.

food so good

room not clean, window can see out side in side room. not privacy

- simple breakfeast with local taste- small room but nice

- please add fruit in menu

Neat and clean hotel with a wonderful cafe and restaurant.

The rooms are tiny, and the complimentary breakfast is just so-so.

Humble, friendly and helpful staffs. Quiet and peaceful place for stay and location is wonderful. Great stays with breakfast included. The King Cafe's food was amazing with variety of choices. Definitely will stay here again if I'm coming to Jakarta again.

What’s Good:- The room was okay — we got a unit on the 5th (ground floor). The overall hotel vibe felt a bit dim and quiet.- The room is quite spacious for 3 pax, with some floor space to sit and relax.- The bathroom has a separate shower and toilet area with a partition door. The door is a bit see-through but still acceptable.- Breakfast for 3 pax is included (6:00 AM – 10:00 AM) — food was decent: > Food: Fish congee, Singapore-style bihun, chicken popcorn, pulut hitam with coconut milk, toast, cereal with milk > Drinks: Hot tea, black coffee, plain water, milk

What Could Be Better:- The bathroom had a smell and felt a little sketchy — there's a small hole above the shower. Perhaps it was nothing.- The TV didn’t function well — only local Indonesian channels were occasionally viewable.- The location is quite far from anything within walking distance — there are no nearby stores.

Great locationHelpful and friendly staff The restaurant is pretty good and serves beer. Yay!The hotel lobby is spacious and clean but the rooms are dated . The furniture in my room was old but ok. For what I paid , this hotel was a bargain .

Good restaurant on site, open until 2 am. Good breakfast. Very good and helpful staff.

Very small bathrooms, wifi almost negligible (advertised as high speed internet). Dated property and bare minimum facilities

Limited choices of breakfast. The toilet shower leaking and water dropping all night. But for overall decent environment for temporary stay.

Smell from the toilet, and the towel.

The location is really good. Because it is the hotel where you can go anywhere you want with public transportation easily. Breakfast is also good

The bathroom should be repaired

I like the food and the service I had experienced there.

Just one only, the way I communicating with the staff maybe because of the different language, some are not really understand and speak English well.

the staff and the restaurant

the bathrooms, the shower, the bathroom was not fully enclosed

Super friendly staff welcome me and my children to our first time in Jakarta and gave us advice on absolutely everything and even made us food int eh middle of the night. Great central location, rooms were fine .

Close to Gambir station. Nothing else.

Small room, no tub or shower with separate shower pan to drain instead just a spray attachment on the wall that sprayed the toilet, floor, wall, and in front of the sink making the floor a slipping hazard. Only rice dishes on the menu a blood sugar hazard. We booked for 5 days moved after one. Worst in my memory and I have been on all continents and was born in Indonesia.

the location and breakfast ok

dont have mini ice boxbreakfast can improve

Very good restaurant and staff very Nice.beds are confortable and rooms are quiet. Location is ery good to visit différent muséum and places.

Tv not working bur no need to use it

The hotel lobby

The room is very dirty . Strong bad odour from the bed & toilet . The mirror also dirty . Please deep clean the room .

The lobby and the staff were really amazing

The rooms and hallways were too dark and kind of depressing. Made it hard to enjoy time at the hotel … it definitely needs renovation and some interior design. The lobby kind of gives you a great feel to the place but when you go to the rooms, it’s totally something else and quite disappointing.

The easy procedures

The bathroom floor in room 304 is not properly set that makes the water stay on the floor and keep the floor wet and slippery due to the bad drainage. I fell down in the bathroom and my head hit the toilet seat that made my head on the back swollen and painful. The breakfast menu was awful and there were not enough choices.

Excellent value. Friendly and helpful staff.

Room a bit old.