Favehotel Pgc Cililitan

The staff at the restaurant were very on task and very friendly making our stay pleasant. The food spread was also quite good and we enjoyed the ambience too.

The overall cleanliness of the rooms as there were cockroaches and the bedlinen and towels had stains despite being already cleaned. The toilets were clogged too.

I arrived late for check in and was greeted with a warm smile. Had difficulty using the card to get into the room and the staff was super fast in assisting me on this. Getting a bite at that hour was easy as they had a McD just along the same building. As it was a short stay as I had to catch the first train to Bandung, it was relatively a smooth check out process. Will definitley stay here again.

Had to get out of the room to get drinking water.

Poor

The room wasn't clean. The room had a bad smell. The table in the room was broken.

Excellent stay. Good facilities. Staff are so welcoming and very hospitable. Always polite and ready to assist. Good location.

Its location

The toilet; no water drain so the staff have to dry it using towel

The location is quite central as it is adjacent to the mall, especially if you stay for shopping. A lot of choice for meals.

It needs more signage and or staff to show customer where the reception of the hotel is, as it is in one building with the mall. The signage in the parking lot also needs to be clear to show the lift which directly goes to Hotel, because there are several lifts which lead to the mall. The telephone in the room is only link to operator. There is no housekeeping service whatsoever. The window in my room only open to the hotel corridor, not outside (it might be my fault though, as I only request room with window without saying window open to outside hotel).

Nothing. Worst hotel l've been to

Everything. Hotel should be knocked down. I wouldn't stay here, even if it was for free. Very dirty,staff rude,not much western food. Had to ask for toilet paper and to top up shampoo. Had to pay to move to another room.

Not applicable

The location is terrible, it's super busy. The roomfacilities are terrible with no place to hang clothesalthough you do get 4 hangers, there's no fridge. Bedside tables connected to the wall are hanging on for life, cups & bottles will roll right off. Goodluck getting sleep because the staff might as well roll the bed out onto the road as it feels like you're literally in the midst of peak traffic, when you wake you realise no you're not dreaming, even from the 8th floor. Our observation was that the 25million people in this city drive past this hotel honking, blowing whistles, and revving their engines.There's no hairdryer, nor an iron, and the laundry service is an experience: the 24 hr turn around time the reception claimed actually means 4 days and 4.reception calls to get your clothes. When you eventually do receive them they're dirtier than you gave them, random marks that were not there are present, like someone played soccer with your clothes kicking then around the room then decided to pull a plastic bag over them and call them clean. You're better off walking down the road to a local laundry service and pay 80 cents for 3 kgs than to give 250,000 Rp for dirtier clothes.When you ask for an extra towel they say no, you're only allowed 2 towels we had to return the towels twice because they were also dirty, clean isn't a thing here. I would like to advise all who think about this hotel to really think hard again, you'd be better off sleeping with a homeless person on the street & you'd get the same experience than this 'hotel", consider yourself lucky if you get a window because if not you'd like it to a coffin, and when you get a window you're lucky if it opens, the aircon vents are nowhere to be found, this place needs to be knocked down. The only good thing they did is a job of deceiving people with their pretty photos of one room which looks like nothing in real life.

It doesn't look like the pictures. Old property and messy room.

Food taste is very good, ac was overcooled and near to PGC mall

Noise from outside the room can be heard and traffic in this area is very bad

central. convenience

noisy outside

location is good but your rooms and toilet need to upgrade a little. more modern facilities

toilet water is not drain out properly should look into it

The vibe

The room is too small and the people can peep clearly through the opened door since it will face to the bed directly

Affordable and it’s close with the center of Cililitan. Easy check in and friendly staff. The room was small but clean.

Somebody knocked at my room in the morning maybe it was staff who was checking whether the room was occupied or not

breakfast better than other favehotel i've stayed before, its tasty enough. very strategic location just next door to mall behind.

Lift/room access card somehow not really functioned well. But still okey

The smell in the room when I entered the room the smell was like cigarette smoke!

The smell in the room was like cigarette smoke! There’s no dental kit after the housekeeping cleaned the room they didn’t give dental kit. The water is not so hot

I stayed for 1 night and then extended for another night since it is the closest hotel to the POLRI hospital. On my first night, I stayed on a room with window facing the main street. Turned out the window is not good enough to prevent the noise from the street. On the second night, I moved to another room and it was okay. A refill station for water is available at the aisle.

Window at the room (I forgot the room number) could be improved for noise-cancelling and more quiet and peaceful sleep.

everything look so good, comfortable and very clean. I like when five hotel to support go green

I was a little disappointed cz when i was booking a room with a queen bed via online, but i was getting tween bed.

Location

No windows in the room

Good and nearby mall

Not available