Grand Tjokro Jakarta

Breakfast , pool, room

Wifi not works in roomsRestaurant doesn't have the food presented in the menu

Friendly staff.

- Smelly bathroom.- Dirty carpet room. - Anonymous sound from outside. - Small parking slot.- wee need to use logistics elevator to go to the basement elevator, which is bad condition.

nothing, its not 4 star hotel its zero star hotel seriouly

dirtyyyyy omg, all furniture old, carpet was terrible, no shampoo, toilet paper are almost empty when i come, no laundry bag

Old

Too many bugs and no AC Very hot room and i changed it 3 times

Not recommended for my future visit

The room, linen, and towel are very dirty

Location is good.. clean

Sometimes thr lobby can be very crowded..Car Parking area quite small

The location is good in between my work place to the city centre and other tourist locations.

I got a room in front of the lift lobby which is quite noisy with people walking in and out. Breakfast was super disappointing.

very ruined down property, very very dirty outdated facilities. 3 stars hotel at the best

location is good close to major attraction of west part of Jakarta

My room was good during my stay for 4 days. The location was okay and nearby to my business program. The food was nice and varied. The staff was very polite with nice greetings and helpful during our stay. Thumbs up to all the staff fro their dedication of work.

However, the other 2 rooms of my colleague's stay had a problem with the air-conditioning. They had to switch rooms twice during their stay. Hotel management should check before customers check-in.

It was awful. Actually, I wanted to stay for 3 days but I decided to check out after 1 day because of the dirty room and

Receptionists, facilities

Dirty room with insect in the room and bad Airconditioning

the hotelroom was dirty, there was a cockroach in the bathroom which i caught with a glass. i left it there for them to see. the shower drain didnt work properly. there was overflow of water. The Airconditioning didn’t work properly of the building and our room. It was so hot. It barely cooled the room. in the morning it was terrible. i woke up because of the heat. the building is outdated. I would definitely not recommend this hotel.

location

toilet was leaking, staff did not let us borrow cutlery. Did not make sense, cutlery only allowed if we buy food from the hotel 50k but I offered to get breakfast,because it wasnt included, and their answer was “breakfast and cutlery is different management”. Rooms need renovation.

Bed is so confortable. easy to sleep well and quite no noisy .

old facility , some area not so clean .

The staff are very friendlySpacious roomThe location is good and on main street

The airconditioner is very weak and get very hot during daytimeWater heater doesn't work after midnight

The location is good, the rooms are clean.

The stuff at the reception did charge me the wrong price, the rooms are old and too expensive for that what you get.

the location, the room but it can be cleaner and tidier.

during this pandemic situation, the health protocol is so bad. the wedding guests put off masks in the elevator.

The staff was very helpful.

The smell in the lobby was to intense. Elevator works very slowly.

As usual I like the room, quite spacious with working tables. There are cozy chair as well. The room was clean and no unpleasant smell sensed. The towel is clean and smells good while the hot water is running well with no issues. You can find a complete amenities as well. The different is that they provided a refilled water in a jar. This might not be comfortable for some people.

I find that the sink is clogging very bad in the morning. So i left a note and hopefully the management building is able to fix it before someone else using it. Its a good ide to check every aspect of the room before open it to the guest.

The staff is kind and friendly, also helpfulThe place is clean and comfy for relaxing

The bidet in one of my room is not working well, maybe need to checking ya

Location.

Dirty sheet. Found short hairs fallen on the sheet (mine is long). Spotted some marks on the pillow. And the door was not locked when I first came after check in. Did the room service forget to close it? Or someone just ran through the room? Not sure. Elevator was off, no access from basement.