Maxonehotels At Sabang

Horrible experince in this hotel

The hotel lobby is currently undergoing renovations, but we were not informed about this when we made our booking. There is a strong smell of paint in the lobby, and the overall appearance of the hotel is quite unappealing. We attempted to cancel our reservation on the spot and requested a refund, but the hotel staff informed us that our reservation was non-refundable. This has created a very challenging situation for us.On the second day of our stay, we returned to the hotel around 11 PM after a day of sightseeing, only to find that our room had not been cleaned, despite us informing the receptionist earlier. After we raised our complaint, the housekeeper eventually cleaned the room, but by then, we were eager to rest.During check-in, the receptionist told us that breakfast would be served from 6 to 11 AM. However, this information was incorrect. On the second day, at 8:15 AM, the receptionist called our room to inform us that breakfast would end at 9 AM that day, while my children were still asleep. I had to wake them up in a hurry to ensure we wouldn't miss breakfast. When we reached the restaurant, we found that most of the breakfast items were nearly gone. I requested some bread, but we had to wait 20 minutes for the staff to go buy it from a nearby bakery. Overall, this hotel experience has been quite strange.Additionally, the Wi-Fi in the family room (Room 102) is not working.I tried to speak with the general manager, but the receptionist said he is not always at the hotel. I will never return to this hotel. Will never

It was my second time staying in this hotel. It is near small store like Kmart, IndoMaret & AlfaMaret. During the evening time, there were small warong for eat alone side with the hotel. The hotel staff were so friendly.

It's surprisingly quiet. Comfortable and clean. Staff is professional.The location is surrounded by incredible coffee shops and restaurants.This is our favorite hotel in Jakarta.

No comments!

We booked this place because we had an event nearby. The place is good enough for a short stay, although the cleanliness, especially in the toilet, could be improved. The location is also convenient. Within walking distance, you can find a lot of very nice street food along the streets.

The cleanliness could be improved, and it would be nice to have more variety for breakfast.

It was close to the center.

There was a smell from the bathroom, that feels like I slept in a restroom. They should consider cleaning out the pipeline or find a solution for that. There was water, coffee and mugs, however, no kettle. How anyone is supposed to drink coffee? The room was not that clean, but if you are going to sleep only for 4-5 hours, with a cheap price, you might book this hotel.

The bed was so comfy and the staff was so nice. There were small stalls/Warong(for eat) during evening, alongside the hotel and also coffee shop nearby. Easy check in and check out, I was there during public holiday and there were fully booked.

Staff was friendly, cleaning staff was good, breakfast was good.

Lack of water pressure in shower, almost unusableNearly impossible to control shower water temperatureNo laundry service and when asked about nearby laundry services, staff vaguely motioned to somewhere "outside". We wasted a lot of time looking for a laundry service. When checking in, the room had an overwhelming smell of cigarettes. Had to wait an hour as the clearing staff un-smoked it.

Comfortable bed and wonderful staff. Close to the train station and street food. Amazing massage service!!

Extremely loud all the time.

Good location. Lot of food options nearby.

No storage, only few hangers available

The room is perfect for a family, one room with 1 queen bed and 2 twin beds.

The lamps in the kids were broken and quite dark there. There are 2 tellies but only 1 worked. The toilet was leaking. Not nice view from the room

Excellent location in Central Jakarta, helpful and friendly staff, excellent breakfast, spacious room, clean and AC, reasonably priced. A good place to stay!

Passable

the area is VERY loud and the hotel has terrible noise insulation, rooms are tiny.

Good location and breakfast, staff was very nice and available

There are some things to improve (lights to fix, toilet leakage, noise from the street)

I am from Myanmar, and I stayed at Maxone for 9 days. I really appreciate all your services and kindness. The breakfast

Location is okay, next to the Gambir train station and some points of interest.Nice staff, they booked for us a shuttle from the airport.Useful Bathroom.Air conditioning works very well.

The room wasn’t very clean, there was literally no space for clothes or anything. It’s very noisy, with the street and neighbors. Very limited breakfast and not so good. Sign inside the room said how to use the laundry service , but there is no laundry service !

The spacious room, and staff especially Mr. Heru the one who assist me during in/out and I could say He is genuine friendly.

The shower room way too small for me with 1.84m height, this is not anyone fault. The rest are oke

Location is very convenient. Personnel is friendly and helpful!

I’d recommend to renew bed sheets as they seem to be highly used. Also room renovation would make sense.

Very good location for heading to Gambir station to get the train to Yogya! Reasonable breakfast, nice omelette. Friendly staff. Rooms worked well for one night for parents & kids. TV in each of the 2x bedrooms, a screen to pull across kids room. Convenience store and places to eat right outside.

Breakfast choices a bit limited. Rooms could do with updating, not huge but OK for one night. Restaurant not open in the evening.

GOOD HOTEL TO STAY WITH FAMILY AS THEY HAVE FAMILY ROOM WITH 2 ROOM INSIDE WITH BOTH ROOM WITH OWN TV BUT ONLY 1 BATHROOM.. BUT JUST NICE FOR FAMILY OF 4.. CONVENIENCE SHOP JUST OPPOSITE. WALKABLE TO CAFES.

Good breakfast, rooms were ok

Staff tried to underwhelm that we get the bed dirty.Unnecessary discussions