Sutasoma Hotel

I like how the location is pretty much walking distance from cute cafes and restaurants! The room is spacious and clean.

The swimming pool felt like it was forced. No space, not much natural lights, was just tucked in on the side of the building next to a tall wall. Wouldve preferred a green space instead of the pool

The staff here have been incredibly helpful and genuinely friendly, which made our stay all the more enjoyable. The hotel is located in a gated compound, so it feels very safe—quite a pleasant surprise to find such a stylish, premium property in one of the busier parts of South Jakarta.Breakfast was absolutely worth it, with an impressive variety of dishes to choose from—so many, in fact, that I couldn’t try them all in one stay! The location is also a huge plus, being just a short walk to the MRT station, making it easy to get around.The cleanliness, attention to detail, and overall premium atmosphere truly elevate the experience here.

If I could suggest a few improvements, the Wi-Fi connection in our room could be a bit faster, as we found it quite slow at times. It would also be great if the in-room TVs included apps like Netflix, since many of us don’t watch the usual hotel channels anymore. Providing more face towels or small towels would be appreciated, too.For the breakfast experience, it might help if some of the kitchen staff learned a bit of basic English, as I found it challenging to request a specific type of coffee. Offering oat milk as an alternative would also be a nice touch for guests who can’t have dairy. Lastly, the gym could be a little bigger to match the overall standard of the hotel, as it feels quite small for such a premium property.

The rooms are nice and clean, but there’s very little space.

1.At check-in, I was given the wrong room.2.There were issues with hot water.3.Every time I entered the hotel, I was asked if I was staying there.4.During breakfast, you might be seated with strangers due to a lack of tables — and you’ll have to listen to someone chewing right next to you.5.The food at the hotel is mostly Indonesian. I tried the club sandwich, and it came with a smell of spoiled chicken.

Very friendly and always very helpful

The staff was very accommodating and the pool was great

Friendly staffs, delicious food, comfortable room.

most of thing is fine. clean, comfy bed and stuffs in the hotel are all pretty and elegant. but this hotel has 1 critical problem that is you can hear everything in your next room even talking, small volumed TV, laughing.. everything. which means your next room can also hear what you are doing in the room.

Been in multiple top rated and 5 star hotels in Jakarta, yet Sutasoma won the best hotel ever in terms of all services! place is beyond expectations, well and luxurious belt, super clean, super safe, delicious dining for both breakfast and its in-house dining experience, room is well equipped with cozy ambiance! toped up with amazing staff whom literally around the clock helping and assisting with a smile, mad respect and much love to every single person behind Sutasoma Team ❤️.Place is highly recommended for those who will appreciate the various aspects of hospitality and inspired by meaningful details. Do not forget to order a coffee whenever you can grab one cause they are just sooooo good at making a piece of art behind that serving cup of coffee ❤️

Super clean hotel, good working airconditioning staff extremely helpful and friendly and great breakfast!

It's a small but cosy and comfortable hotel. Rooms was big enough for the 4 of us. Took the executive room.

No conditioner. Other than that everything was great.

Such a beautiful, elegant and classy hotel! Room was spacious and so luxurious. Excellent amenities and staff were so kind and wonderful.

Nothing!

Breakfast was awesome, staff was nice

The wall is thin...i can hear people from next door :(The bed not good enough, it makes some annoying sounds...

Pleasant hotel, courteous staff, very quiet. Breakfast is recommended, just around the corner from the hotel is a small Korean neighbourhood where you can eat quite well. When travelling to Southeast Asia, always use the Grab app to find taxis or motorbikes.

Breakfast was great, rooms were comfortable at least.

Ageing hotel needs an upgrade. Swimming pool and Gym? not really..... These are poor facilities.

Very clean and comfortable,I travel for work a lot and this one of only few hotels make me decide to come back when I’m in Jakarta, staff are polite and nice specially (Amanda ) she is genuinely nice

No thing

The rooms were nice, spacious and clean. The staffs were helpful and friendly. Highly recommended.

Not much to dislike.

Great hospitality, staff were good. Beautiful breakfast seating area, good breakfast spread and lavish looking hotel.

Location might be a bit far from other main attractions and Jakarta traffic not helping at all. No Aglio Olio for the spaghetti during breakfast.

Superb breakfast with variety and quality. Nice decoration and facilities. Extremely helpful personnel that supported us during our early sunrise check-in despite not planned.

Hot water for shower not hot enough.

This place is like a homecoming, far away from home. Every time we are in Jakarta, we always stay at this hotel. We really like the location, the staff is wonderful and very friendly and the hotel is just perfect for us. Everyone in this hotel is so friendly and helpful. We enjoy staying there every time and look forward to our next visit. What we like most about this hotel is the people. Due to the size of the hotel, the atmosphere is very informal. After a few stays there, the staff know us and are always willing to help us and have a quick chat.

nothing, we like everything :-)

It was a convenient location, the staff were friendly and helpful, the room was clean and comfortable .

It was Jakarta, but the breakfast could have catered a bit more for westerners, they continually ran out of drinks from the bar , and bar service was very slow.

I absolutely loved everything about this hotel and I was quite sad to leave. The staff were amazing - so kind, friendly and helpful. The room was luxurious, with class and elegance- but yet comfortable and felt like a home away from home. The breakfast buffet was delicious with a wide variety of options to suit western or Asian palates. There is an all day alicante menu with great choices of starters, mains and desserts. There is also a pastry cabinet located in the foyer fir a mid afternoon snack. The location is very convenient...a close walk to MRT station block A or even a small mall.Nothing was too much trouble and I highly recommend this hotel.Shhhh don't tell too many others!

The towels were looking a little worn out.