Ana Hotel Jakarta

Clean, nice staff, 5 star locations

The shower of course, the toilets were kept clean and the bed was so comfortable.

Well I a hair on my bed so obviously, it wasn't cleaned thoroughly.

+ very friendly staff

- very dirty toilet- no hot water in the tap- the sink kept getting blocked- not properly working wifi

everything was good! clean & spacious room.

the wifi wasn't great, especially on the higher floors

The staffs are good and friendly, the room services are nice and reasonable. There is a international outlet around the table and outlets beside the bed. The hotel is near to Grand Indonesia shopping mall and a few convenience stores, which is good that you can take a walk or dining.

There is no hair dryer as stated but I did not realized before arriving to the hotel, which was a big problem for me. The quality of the shampoo was poor, causing my hair very dry and uncomfortable after using it. There were two single beds in the room I stayed, one of the pillows had a strange sweet smell, not sure was the detergent or they did not clean the linen properly. The fridge in the room was not working, the image quality of the TV was very poor, and the connection of the WIFI was sometimes good sometimes bad. The shower had a poor water flow, which you will find puddle after you shower.The walls were thin, which you could hear conversations or sound of the TV from the next room. The elevator was loud which you could hear the sound of it working in the room. There is a mosque nearby, so you would hear them pray from early morning, around 4am to 5 am.

Great location,very near to malls and hawkers area. Spacious room

Bring iron if u need one bcs the turn to use iron is very long

Good location, 100m walk to Thamrin City Mall, local restaurant & malls

Room floor tiles dusty, Hot & cold water low pressure.

Friendly staff - very comfortable bed - nice large hotel room - quiet place

For me personally the location was not perfect. Rather far away from interesting sight seeing places in the old town. But therefore the price is very good for this luxurious hotel.

Room is clean. Location is 8 min walking to best malls

.Sound isolation is bad I could hear the other room mobile ring. They have not accepted wife or visa payment they want cash. I booked 3 rooms one of the rooms AC is hot. They said will call our Engineer then just ignore me. I booked couple massage. They had only one employee doing the massage . Breakfast was the worst. Tea and coffee taste so light like water. Even the omelette tastes bad and no fresh coking .

Location, comfortable beds, A/C

Wifi is not working properly and this is clearly something that has not been an isolated issue as reading comments from other customers they have also complained about that. You cannot advertise free WiFi if you do not have a proper network. It keeps disconnecting so, if you need to work, it is almost impossible to do it. Hot water stops every 10 seconds and comes back again, and then stops again etc...they should look at the boilers as well.

Excellent location near the grand mallGood price quality Great stay for 1 night

- Breakfast was very minimalistic, however staff was extremely friendly and willing to help to meet our needs- room was rather small and very humid, even with the AC on the room felt very humid

I love the interior so much! It gave so much aesthetic & very pleasing to the eye. It's so neat and simple yet very comfortable. Not to forget it's walking distance to Thamrin Mall & Grand Indonesia Plaza (like veryy near). Surely gonna repeat Ana Hotel for my future trip to Jakarta!

location - breakfast - staff - tv screen is big

mmmm nothing much just the ax is noisy little bit internet is sluggish and on and off i wasn’t rely on the Wi-Fi at all

the location is amazing, can walk to Grand Indonesia just in 5 mins. The bathroom setup was nice.

my view from the window could be better, i got the one that covered my view with building

good price to stay in central area.so kindness staffdelicious coffee

there are some bugs in the room.

Other than the size of the room. Nothing.

There's cockroaches in the room. Many of them. The hot water doesn't on if you didn't call the front office ahead.I booked the free upgrade and it said that I got breakfast too but when I called the staff, he confused but eventually gave me the breakfast (a not so good at all).

Breakfast, the room, the view and the price very good. Not expensive but this very good hotel

The location was excellent for us, really pleasant, clean, nice and spacious rooms, highly recommended!

Hotel Ana near to everywhere in the center of city. The staff helpful and nice.

The room is not soundproof and wifi not really work well

The hotel was very near to Grand Indonesia and Thamrin City Mall. We had a great stay.