JW Marriott Hotel Seoul

Spacious room with high service quality. Convenient for access to various spots to the interests for sightseeing and shopping including the up end brands. Excellent grading in terms of accommodation facilities, but too costly in having breakfast there.

Excellent service, great fitness center, great location!

Room was a little small

Good location good service good room

When you take city view room, you only can see the hospital.

Staffs are great and helpful.

Room is bit too small.

Perfect for us. Good location and stuffs were very nice.

99% was perfect and satisfied except bathroom didn’t have bright light for make up and I wish they had magnifying glass in bathroom. Otherwise everything was excellent.

Very nice hotel attached to a huge department store which makes it even more convenient. The staff were super friendly and helpful. The room was spacious and comfortable.

Location was a bit far from major sites in Seoul (i.e., nothing is located within walking distance except the department store it’s connected to) which meant we had to rely excessively on Uber. Although to be fair this might be true for a lot of nice hotels in Seoul considering how the city’s attractions are spread out.

Location is central and Gangnam shinsegae is connected. Free parking is also nice.

The self parking was at time hard to find a spot. The area is super busy.

Very clean. Professional staff

Location is a little far from all the major attractions in Gangnam

The hotel is very comfortable and beautiful, with spacious rooms. There is a large Starbucks next to it, along with a supermarket and several cafés. The staff is extremely friendly, and the food at the restaurant is diverse and delicious. They pay attention to the smallest details to ensure a comfortable and enjoyable stay.

Room is clean, high privacy, and good location easy to access to different tourist spots

facility, staff helpfulness

Breakfast buffet same each day. Food refill a bit slow. Charged for extra person for the room, but can only set up bedding on the day bed which is way too small! No rollaway bed available.

Large rooms, beautiful bathroom, convenient for shopping

Clean, beds were very comfortable, great friendly staff, and very close to subway lines.

Nothing to be honest.

The hotel is ideally located right at the express bus terminal, surrounded by a variety of restaurants. Additionally, it is conveniently connected to the Shinsegae Department Store, offering even more dining & shopping options. The location truly stands out for its excellent food choices and for good transportation connections. Furthermore, the gym is among the best I have ever experienced.

If you take a taxi, you'll arrive directly at the hotel's main entrance. However, using other transportation options will require navigating through the large department store. Access to the pool is limited due to cleaning and staff break times, and it's primarily reserved for members, not hotel guests.

Located above Express Bus terminal station, it's incredibly convenient for dining and shopping, and it's also in a great area for a stroll along the Han River, making the location perfect. Breakfast options are varied downstairs at the department store and the terminal, so we didn't choose 80,000 won breakfast at the hotel. The service at the lobby, concierge, and bell desk within the hotel was good. I brought my elderly mother, and they accommodated our request for a late checkout as much as possible. Pool is great with sauna access, but we didn't use the spa since it costs 40,000 won. Oh, but their bed was so comfortable and the bathroom was spacious.

Regarding the room, the laminate flooring felt a bit cheap, and the carpet patterns seemed somewhat outdated, but the spacious bathroom was pleasant. Even if you pay extra for a river view room, the view is blocked by many high-rise buildings in front of the river, and it made us sad a bit. The service was great overall, BUT when entering and exiting with a wheelchair or needing a taxi, the staff at the hotel entrance did not move until asked, which was surprising and different from the usual service we are accustomed to. Normally, they should come up and ask what is needed, but this might be a cultural difference.

Everything, it's an epitome of home away from home. Exceptional Korean hospitality at its best

Less option for vegetarian, Indian and western cuisine. Those not familiar with Korean cuisine and not food adventurous can suffer with hunger. But all in all the quality of food is superb

We like our room! The bed was cloud like soft, clean, and a very nice feeling. The staff were amazing from check-in to restaurants. Our room had lounge access and the lounge was a great space for a quick bite or drink. Both afternoon and breakfast were great! I didn't get to the pool but I did use the gym at night and it was the biggest hotel gym I've been to. It had every equipment you may need during your stay. The hotel is located next to Shinsegae and a bus terminal. There is a lot of food options and a food market downstairs. I'd definitely stay here again.

The hotel is outskirt of Gangnam, traffic was really bad. But that is the only complaint I have.

Surprisingly spacious for a standard twin room and a bathroom with a bath tub and shower. Comfy beds too. Fab breakfast - such a shame we couldn't eat much as it was 6.30am before leaving for the airport. On the whole, it was a relaxing and comfortable stay.

Food, service

The car, motorcycle sound at night. The beds were little too tiny for us to sleep.

Good location, clean and safe