Orakai Cheonggyesan Hotel, BW Premier Collection

Clean & Nice Accessibility

GOOD, KIND

The breakfast buffet was quite nice. The food was delicious.

Access to the laundry room was inconvenient as it was located in the parking lot area.Also, having to talk to the hotel staff to use the computer was inconvenient too.

Wonderful staff, both at reception and at the restaurant.

Breakfast buffet not meeting standard as other hotels of similar level.

The location- it was so calm, right next to the subway station (that saved a lot of time)Facilities- very clean and modern

There were no triple bed rooms

Super excellent hotel at a great price. Very comfortable rooms. Beautiful and clean premises. Nice neighborhood to walk for a good restaurant and close to a hair salon. You can go hiking to the mountain which is walking distance. The subway is right behind the hotel. It has its own sauna spa. Very good restaurant. Large cozy lobby. Excellent Italian coffee. And laundromat. If I can give it one more star I would.

Its a nice and clean hotel. Good staff and most of them speak fluent english. They were very helpful with translations

My room was not ready when I arrived due to late checkout of previous guest

Loved the Sauna. I liked the peaceful setting.

On the day of check out, one of the staff at the front desk wasn't too friendly.

Bathroom had a bath and two showers, and a separated toilet. Staff was super helpful. Located right in front of Sinbundang line subway station. So easy to go to Gangnam and Pangyo

Some of the staff were not very friendly.Sad that the pool is closedown.

clean, comfortable and the available laundry facilities were good. very close to the station as well for ease of daily commuting.

The location was good after hiking Cheongyyesan.

The hotel refused to serve me breakfast, even though it was included in the price they were asking me for. They said breakfast is only for two people, and because I was alone they would not serve me, but they still wanted me to pay that price. Room was noisy (could hear the TV next door, noises overhead), bed/pillows weren't comfortable, room air was dry.

Really neat, clean hotel. Our room was decently sized (for Korean standards). The location also worked for us as the hotel was right next to the metro station (red line), and it was very easy to commute around the city. They have a nice gym, and also Illy coffee shop downstairs. Convenience store in the hotel was also handy to buy water / snacks. Also loved their laundry room where we could wash / dry our clothes after lengthy travels.

The fact that the pool was closed. It was advertised as a hotel with a pool but when we arrived, we were notified it’s still closed. This was very annoying as everything else in the hotel was open, so no real clarity as to why they insist on keeping it closed. The hotel should remove all references to the pool in the booking sites not to mislead people.

Clean. Easy access to the subway to the downtown of Seoul.

They will charge the parking and additional room occupation fee if you would arrive earlier than 3pm, the official check in time. That's not what I have usually expected in the other hotels.

Location is perfect if you use public transportation. Breakfast is excellent with a lot of choices. Great value for money.

Don't expect any view.

I enjoyed a lot the location of the hotel, and all facilities in the hotel including spa and swimming pool. It is my second time staying in this hotel. And it is always pleasant to come back!

The terrace suite was spacious and well furnished, bed was very comfortable. Bathroom was nice and the deep bathtub was a plus.

The room temperature was too warm. Typically Korean hotels don't allow much control over the temperature in the rooms but this particular hotel seemed rather stingy with the cool air. The air conditioner control in the room was only able to be set as low as 22.0 degrees but the room never got cooler than 24.5. It was too warm and we didn't sleep well.

A lot of nice eateries around the vicinity

Pool was closed

Very good

We had to purchase toothbrushes which was bothersome while other things were provided.

no breakfast

location

the cleanliness of the whole property. the amenities was so good and the bed also

too far?

The food in the restaurant was very good

Nice