Capace Hotel Gangnam

Hotel location (close to the subway, airport bus, cafe, convenience stores), big rooms and bed. The hotel?s GM and staff are very hospitable. They go out of their way to help and make us feel comfortable.

The hotel is located in secondary street behind tall building, so it may not be easy to find the first time. The design of the hotel is not to my taste, but other guests may find it unique and fun.

Near to gangnam station and some cafes

not clean some towels and strong smell like paintings, noisy

I had an excellent stay at Capace Hotel Gangnam and would highly recommend it, especially for business travelers. From the moment I arrived, the staff truly stood out — professional, warm, attentive, and genuinely eager to help. The location is incredibly convenient for business purposes. The hotel is situated in a primarily office-focused area of Gangnam, which makes it ideal if you’re attending meetings, working nearby, or visiting corporate offices. Everything you need is within easy walking distance — multiple convenience stores, great coffee shops, and quick dining options are right around the corner, perfect for busy mornings or late evenings.Despite being in a business district, the hotel felt calm, clean, and well-organized. The room was comfortable and practical, offering a great environment to rest and recharge. Overall, Capace Hotel Gangnam delivers an outstanding balance of comfort, service, and location. I would absolutely stay here again on my next trip.

Staff

No control of ac had to open a window

Location, Staff

No place to sit/meet/wait, They had some seats cordoned off for no apparent reason. No effective window in the room, Very basic room.

Very bad design, who ever did it did, did not have any idea what he was doing. People there don’t s

The toilet was a very small room and lack of air. The room was so tiny that I had problem to get up. No night table or night lamps. No table or chairs. The shower was only space bathing you had to go out to dry yourself. Who ever designed that area didn’t know what he was doing. No coffee maker. Location was far from the touristic areas.

No breakfast served there

If I had booked in early October, could have got a better hotel for same price

The location was good, affordable. Good customer service

TV volume was not loud enough, you.can hear noise from other rooms.

Very nice , clean hotel . The staffs are supppy friendly and are always ready to help . Highly recommend

It’s good location, good matras, clean, good shower

No spoons in the room, no cups, only 2 paper cupsVery thin doors that you can hear people from the hall

The service was outstanding, no short staffing here and the gentlemen at the reception desk were very friendly and helpful on whatever questions you had.

No complaints

Room had good space, good bed, good air conditioning, clean facility. Looks like they coordinated room cleaning by not disturbing when you were in. Very frendly staff.

Soap, toothbrush, and some disposables were not available due to sustainability excuses. Didnt make sense to me. Breakfast is not available for those who value it.

Customer service was great. Great hospitality and professionalism. Hotel lobby, rooms, and overall area were kept clean. Each room has their own internet to ensure little drops in speed. The hotel is in close proximity to the subway station and is not far from the main road. There are plenty of things within walking distance like GS25, Starbucks, and restaurants as well.

May not be customary in Korea, but a microwave would be nice in the rooms. This inconvenience is combatted by the staff being able to help you or just dine at the attached restaurant.

I was visiting Seoul for nearly a week. I enjoyed my spacious room, the large desk which was easy to use for work, and the great location that was close to the Metro line.

Just two minor things--I wish the hotel had a gym, and that the restaurant had been open.

Everyone was very nice, the room was clean, the area was quiet

The soap and shampoo were either low quality or watered down, but that's easily fixed by bringing our own toiletries

The bed was comfortable. The property is clean. If you have not stayed here before the redevelopment, I am sure you will be pleased.

I stayed here last year and it was a great experience. It has changed a lot since then. My biggest complaint is that you are not given hand soap. Of course you can use the shampoo or body wash provided, but you have to buy an amenities pack, which includes coffee, slippers etc, if you want soap. They could simply put a refillable soap dispenser by the sink for convenience. Since COVID, you would think that it is obvious that hand soap is a basic amenity. The hotel is being redeveloped, but the redesigned rooms feel like a downgrade. Even though I was given an upgrade through Booking.com, the room was definitely inferior to last year's.

Big size room, clean, quiet and comfortable bed and cover Every thing is new and clean

They don’t provide tooth brush& paste, slipper or coffee and tea, we need to buy by 10000 won

I liked the spacious atmosphere of the room lovely a polite staff very well mannered and sweet welcoming

Only downfall is I wish that capace hotel input microwaves into rooms that really would make a good diffrence

Clean

More light, bcz very dark,,, there is not have breakfast.

Everything was amazing, I was welcomed by their reception that speaks English fluently and was very accommodating, I’d recommend this place for other foreigners, their service is top tier, it’s definitely worth it and what you pay for. I also got a free room upgrade, that was the cherry on top for the experience.