Josun Palace, a Luxury Collection Hotel, Seoul Gangnam

This hotel is utterly exceptional. From the moment we walked in, we were amazed by the beautiful decor and extremely attentive, professional staff. The woman who checked us in was very friendly and explained things in perfect English, and she anticipated our need for a late departure and gave us a 4pm checkout time without us even asking (or expecting that option). The room was incredible. We aren't frequent travelers, so maybe take this with a grain of salt, but it was the first room we've been in where we felt compelled to video a "tour" of the space upon arrival just to appreciate it later. We enjoyed having a fabulously decorated, comfortable space to spend time when we didn't have other plans. We ordered room service quite a bit and loved all of the food. Some of the prices were a little high, as expected for room service, but we figured that we saved quite a bit compared to going to the buffet, which is really priced fairly steeply (I'm sure it's worth it if you're very hungry). That being said, I would recommend doing whatever you need to do to get reservations at Eatanic Garden if at all possible. The front desk generously helped me make those arrangements ahead of time, and it was definitely worth the effort and expense to have such a high end dining experience on vacation. I used the fitness center every day and appreciated the quality of the equipment and cleanliness of the space. It was never overly crowded, although we visited during the presumably slower winter season. This is the type of hotel you want to book just to spend time at the property. We were well taken care of and strain to think of anything negative to say.

Other reviewers have mentioned the location being a downside, and I was almost put off from booking Josun Palace as a result. I'd have to say that for us, it was great. Some of our other options considered were in Myeong-dong, and in retrospect I think it could have been overwhelming to be based there on a trip, given how hectic that area is. I enjoyed the peace and calm of where we were in Gangnam. We found Ubers to be very easy to use and pretty cheap overall, so never really had a problem getting anywhere.

staff was so kind, perfect breakfast, nice city view

I have to say I loved everything about this hotel. They upgraded our stay even though they didn’t have to. I voted us to free snack time for breakfast and lunch. Staff was super helpful and amazing.

There was nothing that I didn’t enjoy.

Entire hotel staff members are excellent from front desk. Conciergerie, and Valet service. The staff members made up for a bit of confusing hotel location and layout of the hotel. And great Chines restaurant and breakfast buffet!.

Could be a bit better if the hotel offer a bit more spacious and comprehensive serviced lounge facilities.

The hotel is very luxurious and the attention to detail was impressive! Rooms were spacious. I enjoyed having the steam closet, was very useful.

I would have liked to have blackout curtains

The hotel looks splendid. The art pieces, the flower arrangements, the beautiful high-floor reception. The room was amazing. Tastefully furnished, clean and with all the amenities one can think of. The bed-sheets are soft and the towels are thicker than my winter coat.The hotel is very well-staffed and request are taken care of seriously and promptly.The location is convenient, within walking distance to subway stations and many buses. The hotel is also connected to a mall with a convenience store, nice cafe and a good Italian restaurant.The breakfast is fantastic. I had to restraint myself. While the hotel itself is fairly small and lacks some of the facilities of larger hotels, in terms of quality and beauty it rivals luxury hotels like Tokyo's Okura. I actually like the fact that the hotel is fairly intimate (just 9 floors of guest rooms).

The WiFi was a bit slow.

Luxurious

Room on 29th floor is filled with cooking smell during dinner time. Suspect it’s air vent issue, hence each room comes with air purifier. Also, once you step out of life at 24th floor, the food smell is strongest, especially deep frying cooking oil.

The room was spacious and very comfortable throughout the stay. Hotel location was great as it is near to the subway station (only 8min walk from hotel). A lot of food choices surrounded the hotel and all is within walking distance. All hotel staffs are very professional and always welcoming us with warm smile

Room is beautiful. Loved the toilet and the clothes steamer. I also appreciate a loofah in the room.

Check in process was very slow.Breakfast ends too soon.

The staff were very friendly & helpful. The room service was excellent. The hotel itself had an amazing scent and I liked the architecture and art used in decorations. They payed attention to every single detail to make it an unforgettable stay. I'm definitely booking at Josun Palace whenever I'm in Seoul. :)

not worth the price

too many people that enter the hotel who don’t stay there, crowding the entrances and elevators. additionally, most times there was no one there pressing the elevator for you even though they were just standing around doing nothing else.

The room is sparkling clean, amenities are all high standards, response from staff is quick and reliable.

Josun palace is our absolute favourite hotel in Seoul! Whenever we visit Seoul to see my family, it’ll be our first choice to stay at Josun! This hotel has the most luxurious feel to it from the moment you walked in! We stayed three night over the lunar new year and these periods of the week were very busy at most hotels however I didn’t feel it’s too crowded at all. Room is very spacious and huge bathrooms with high tech loo! We love having air-dressers in the room such nice touch! Absolutely stunning view as well!

The only thing is that the hotel is located quite business district. It’s in between Subway station -yeoksam and Sunreung station however both stations are fair bit of walk. We walked to gangnam stations most of the time if the weather is not too cold, not a problem

Easily one of the most beautiful properties I have stayed at. Amazing views of Seoul all the way to Lotte Tower. The Grand Reception is also exactly what it says on the tin. Open space and yet private and comfortable. Beautifully designed. The concierge was also lovely (Juhe-Han) and all the staff helped me in any way they could.

The decor, the style, the location, are all superb. Luxe and peace in the middle of Gangnam.

Breakfast time slot could be extended.

I love how attentive the staff were and how willing they were to go out of their way to help you. Even though we spoke Korean, almost all staff spoke very good english which was a nice touch. They even prepared a take-away breakfast for us when they heard that we would miss breakfast due to an early flight out. The facililites were amazing too especially the pool area. Later on in the day there were less people which meant that were were able to enjoy more. The breakfast buffet was very nice with a variety of dishes to suite all tastes.

Nothing, would happilly stay there again

The hotel has inspiring unobstructed views of the city of Seoul which has distant mountains on all sides 360 degrees Hotel is brand new and exudes energy.

the view, the room, bathroom, aesthetic, welcoming hosts, great service

The view, the room, aesthetic of the hotel, amazing staff

One of the nicest hotels I've stayed in. Staff were super attentive and nothing was ever too much. Breakfast was excellent with a huge range of foods to choose from. Location of hotel was great so was a great base for exploring the sites. Pool, gym and spa facilities were top standard and the views make it all just that little bit better.

Can not find any fault with the hotel or staff.