W Shanghai The Bund

- The room was on a higher floor with a stunning view of the Pearl Tower and The Bund.- Spacious, very clean, and quiet.- The bathroom was excellent, with a bidet toilet seat and a great shower.- The staff were friendly, easy to communicate with, and always willing to help.- A 24-hour convenience store is located under the hotel, along with a small shopping mall offering plenty of cafés and restaurants.

The hotel is located in the North Bund area, so we needed to use DiDi to get to most places we wanted to visit.

Professional staff everyone want to help. Bed comfortable

Breakfast needs improvement. Remove poultry products, particularly pork, from the cheese area. The eggs also need to be improved, and pork should not be near the station.

Staff are very polite. Breakfast is great. The room is comfortable

No razor provided

Great place to stay - modern, comfortable and stylish. Lovely breakfast!

- Outdoor pool could be a bit larger and deeper honestly- Ladies at the entrance to the restaurant are way to slow to check in guests for breakfast which makes u wait for like 30 mins to get in(

PERFECT ROOM VIEW , STAFF IS VERY HELPFUL , BUT I GUESS THE PRICE COMPARED TO SIMILAR 5 STAR HOTELS IN NEAR BY AREA IS A BIT HIGHER

The location, and the swimming pool.

The rooms are not soundproof, you can hear your neighbors, and there is a lot of noise. the hotel did not provide extra beds for children. There is no complimentary shuttle service from the airport, requiring guests to find alternative transportation. some floors had a noticeable unpleasant odor, detracting from the overall stay.

View is the highlight. But Curtains do not block out light, not sure if it is the structural reason of the window. Love the design of bathroom blue glass, which can be turned off.

Outdoor pool was under maintenance, didn't receive any communication until checkin. That was a shame, because the pool is a highlight of the hotel

The W Shanghai has amazing views of the Bund, and the city itself, making it difficult to leave the room when staring at the horizon. Facilities were amazing and diverse, with pool, whirlpool/jacuzzi, restaurants, clubs and bars. Room was clean and spacious, with all of the amenities needed.

Room service was not the best tasting (a little bland), which was disappointing. Decor is a little funky, but that it is to be expected at the W.

room was amazing, along with the view. Facilities in the room and out were terrific. Also going the extra mile to decorate the room and deal with my requests for flowers was brilliantly done by the staff.

Bathroom mat logistics could have been better with the design of the room but other than that, nothing.

This hotel is amazing. Fantastic! It is one of the most beautiful hotels I have ever been to. The staff is professional, friendly, and helpful. The location is great. The room is large and equipped with everything you may need. I had a room with window on the Bund and I couldn't stop looking at the stunning view. The facility is modern and elegant. Many thanks to all the staff, for the pleasant stay, and to Claire, who sent a cake to our room for the birthday of my son! ❤️

The hotel is stunning! We had absolutely best time.The room was huge with so many various details. The interior is beautiful and very well thought. The room styling was so on point every day during both cleaning and turn down.The breakfast is just next level - so much variety and quality is unmatched.The staff is extremely professional and organised. Everyone was very friendly and helpful.The location is amazing - on north bund with the best views yet it’s not very busy and crowded.Will 100% be back!

The staff was friendly and the table restaurant was very good.

Unfortunately the furniture in the rooms is not well maintained. The carpet on the floor looks poor. I was aspecting more from W hotel.

The location was amazing. The room also, I was in a mega room with a spectacular view. Special thanks to Claire form the department loyalty who helped me a lot at the check in with very good advise. It was a pleasure to make the check out with her also.The breakfast was very good and planty of choices.I’m a W fan and this one in Shanghai is one of the best.

In every way imaginable, the W is top-notch. Their facilities are impeccable, from the gorgeous onsen in the locker rooms, to the beautiful indoor pool & jacuzzi, to the imaginative and spacious rooms, I could not be any more impressed!

There’s literally nothing to not like about the W. It’s perfect in every way.

The view was absolutely incredible with the skyline. The room was very nice and was clean.

The staff were good, but didn’t seem like they were in good moods.

Everything was amazing. We had a corner room and the view was superb. All amenities you could wish for. Loved the bath by the window. Breakfast choices were beyond anything we have ever experienced. We also enjoyed the Chinese restaurant in site and cocktails at the woobar and wet bar. Service was outstanding throughout. Location great for exploring the Bund.

Nothing - it was perfect.

The place is amazing, the people are amazing. We got upgraded to a room with better view, and they accommodated our request of a high floor as well as late checkout.

Two small things: 1. I came in at 11am and though it was made very clear to me that the hotel was fully booked and the room couldn't be ready before the normal 3pm time, the room was indeed only ready around 3.30pm. It was a bit disappointing because we have two kids, among whom one one month old baby, and it would have been great if the room had been ready earlier. I hold no grudge against this though.2. Tiny tiny thing: your weighing scale gave my wife and me three more kilograms than ours at home. Though I had the brunch at your restaurant the same day, I doubt it was possible I gained so much weight. My wife said "this machine is insulting us" XD.Anyway, again: thanks a lot for a great stay.

So perfect u can ask for a 5 strs hotel . Fr the breakfast buffet Mr Ben. He is so helpful to make us feel so inportant and also Mr luke the best manager I think he is. fr the concierge Mr Jeff he make sure we r safe to get us a taxi.. and of cors Mr Carlie fr the loyalty he make sure our needs is being attended . . I am happy we r back to Mariott hotel family once again I wil make sure pn our next trip . MARIOTT will be our first choice. Thanks highly recommend.

The room is stunning, the bed is wondeffor sleeping, and there’s out door & indoor swimming pools, the place is cleaning, a lots of staff for help and guide, value for money.

Behind the hotel is a connection shopping mall.

Excellent hotel, great and incredibly beautiful location and views! impeccable service and food, very clean rooms, friendly and kind staff!!! We had an incredible time staying at the hotel! Thank you very much! 谢谢你们♥️