Jing An Shangri-La, Shanghai

Lounge very convenient for businessMany thanksStaff there exceptional mostly the boss

excellent location and staff, especially Luca Guo (Front Desk) who was so very helpful

no complaints

Very clean

Use of business launch not optimal: must be minimum 2 days and must upgrade to premium room

Great location, facility, and staff!

Everything is great about this hotel .. beds are comfortable, quite rooms, amaaaaazing staff, especially a girl on the reception named Camile who was very helpful, supportive, and patient.

Not too many options at breakfast for someone whoe is coming from Middle East. There was a little bit of dust in the room cabinets

Walking distance to shops and restaurants as well as a beautiful temple. Staff was excellent.

amazing central location, a steps away from Nanjing shopping street and bunch of restaurants. We got room with beautiful city view and Jing’an temple that light up during the night. Concierge is really helpful to book restaurants, and suggesting everything we need. Breakfast has immense options. Bed & room is very comfortable. Shout out to Camille from reception staff who makes everything super easy breezy, from the personal greetings, in room check in even she have little surprise birthday cake for me! Definitely will return when we go back to Shanghai!

nothing!

I sprained my foot the first night I was in Shanghai. The staff were very helpful and brought ice to my room and even offered to help if I needed to go to the hospital. The next day my family went out and I ordered a walking stick and some compression socks over Dianping but I had some trouble with the app and the hotel sent a concierge to come to my room to help me with the order. The next night, the staff who attended to me the first night called to check on me and even brought me Yunnan Baiyue for me to spray my foot. I am thankful to all the staff for helping me and taking care of me during my entire stay. They really went out of their way to assist me.

Excellent stay. Very comfortable. Breakfast is very good considering Asia standards. Hotel is connected underground to the subway through the mall, 5min walk, no stairs.

Hotel could have on hand a list of recommended facilities nearby such as pharmacies, market and restaurants, as it's non-trivial for a foreign to find/search for these things.

Check in service and staff, housekeeping staff

Lounge breakfast service. Lounge access was forgettable

I chose the hotel based on the location and the fact that it has a nice gym, both didn’t disappoint. I was there during Qingming weekend, so things were understandably hectic during breakfast but the quality of the food is really just ok. The choice is limited, the food is very oily and the staff in general needs better training.

Clean high floor view great. Staff super nice and great concierge service for advices and follow up (Alan concierge thank you!)

Overall stay great

The view of the room, so wonderful!! The location, and people here they are so friendly.

We were asked to pay extra to upgraded. But the bath room really needed to be updated. The money was not worth enough.

Responsive staff with swift handling. Very good locations with many eateries around and many fashion stores near by. Hotel facility are all in good condition.

Great hotel in Jing'an - my favourite part of Shanghai, close to good cafes, restaurants, and shopping. The hotel is excellent, great rooms and fantastic facilities (especially the gym!). The lady who checked me in and out was super friendly!

- Location;- Friendly staffs and helpful;- Food lockers outside the hotel are convenient and secure;- Room is very clean with amazing views; bed is super comfy; - happy hours food is delicious;

- breakfast buffet is a bit disappointed as the variety of the choices are limited;- hotel lobby is quiet small, not sitting area outside the cafe area

Location can't be better, in the heart of Jing An and Shanghai. Close to nearby retails & metro station. Building and room are still quite new, in a good condition overall. Nice pool.

Not much I can think of. Perhaps the lobby is not too big. But not really an issue.

Clean, comfortable, super staffs and location

NA

We had access to the lounge and it was really nice. Drinks are always available and there is often food too. The buffet for breakfast is excellent. The gym is excellent too with good pool and spa area. Location is great and overall experience was 5 star.

The swimming pool and bath area look a little dated. Very clean and well taken care of, but not as "wow" as the rest of the facilities.

Prime location. Just above metro. Very friendly and highly service mind staffs. Reasonable price.