Shanghai Marriott Hotel Pudong East

Everything about my stay was really good!A special thanks to the receptionist who helped us at 4 AM by speaking to the cab driver — that was a huge help.The receptionist near the gym is always smiling and eager to assist, even with limited English, which is really appreciated.The receptionist by the breakfast area always greets guests with a warm smile, both when entering and leaving.The service team is wonderful:The cleaning crew keeps the rooms absolutely spotless.The sauna and steam room are excellent.The bathroom is well-maintained.The beds are very comfortable.The views are beautiful.The gym is decent and functional.Overall, it was a very pleasant experience!

None!

great location. excellent room with a wonderful view. super comfy bed. very nice bathroom with a powerful standup shower. very nice breakfast with lots of choice. great ground staff and cleaning team.

one morning we had a long line at breakfast

Nice atmosphere and well kept with nice scent

Room service food could be better

Good variety of Breakfast food options.A special shout out to your staff Matt who went the extra mile to help me get a laptop charger when i had forgotton mine in the office.

Nothing to dislike

steam room and breakfast. staff were super helpful and went out of their way to help place orders

Clean room, and good service.

The hot water of shower room, something have cold water in first one second.

Breakfast was excellent, lots of choices a very busy place in morning, staff was excellent and very accommodating. Hotel and rooms were very clean, housekeeping staff are excellent!

Need more staff for breakfast buffet in morning as it is very busy in early morning, we arrived at 7am and there was no where to sit due to dirty tables that had not been cleaned yet. Need to refill the cutlery on tables more frequently as due to how busy it is, we had to go searching for cutlery.

Great large rooms, excellent breakfast buffet. Quick service.

Limited room service menu.

Good

Person answering call for room service, in one of two occasions, did not speak english with noone else able to take order.Shower drain was completely plugged and overflowed in bathroom. Both totally unacceptable for 5 star hotel.

very good

room was too warm 23 degrees Bar closed at 22.00 hours

excellent staff and services. very roomy space. clean and quiet .

the water pressure in the shower is a little strong. everythign else is great.

The beds were comfortable the shower was powerful, the hotel had a varieties of restaurants, the front desk was amazingly helpful

I have booked all for 3 person , but the personal say breakfast is only for 2 person . After long tom discussing only the confirm

Hotel Location is very good.

The drain system of Bathroom was poor. Breakfast can include more vegeterian / vegan options.

Very Nixe Hotel. Very friendly staff. Super breakfast and good Fitness Center.

Special smell in the floors and rooms.

I really like this hotel that has very big room, clean beddings, nice staff. I will stay in this hotel again in future.

Staff was cooperative & location was good. Business center was well equipped.

Loved the cleanliness and the attention to detail. The staff were lovely, couldn’t do enough. The location was absolutely perfect.

Very restful. Next, extremely professional and caring staff members, wonderful in-hotel restaurant, wonderful pillows and beds, plus a nice, well-planned gym. Also, excellent housekeeping staff, and the location is great for restaurants and shopping.It looks like I will be back in Shanghai in two weeks time, and I am going to re-book this hotel as soon as I can.

Nice room. Excellent speed service, nice view and welcoming staff

Room service overcharged Sandwich buffet to room were poor quality and they were expensive at 600rmb