Holiday Inn Shanghai Pudong By IHG

Excellent location! Easy walk to the metro. Nice view of the city. Very accommodating of special requests. The front desk and the concierge very helpful.

The hotel was difficult to locate by taxi.

Lovely room & facilities + kettle to make hot drinks. Lovely bathroom with good toiletries ^ extras. Thick robe to wear whilst a guest.Being at the airport it was very convenient & there was a 7/11 close by as I didn't want to eat in a restaurant, just wanted to enjoy the room as I wasn't there long.Internet was very good

Good location,not far from the metro

Long check in process.Rooms is very old and need renovation

Located right in the middle of the financial district of Pudong, the hotel is comfortable, clean, and convenient. The staff is helpful and attentive. The hotel facilities are well cared for, and if you're in the city on business, can't really go wrong with it.

The WiFi is a pain to connect to, and I had to call for access codes for all my devices. There's two people always sitting outside, day or night, and offering massage cards to any foreign men who walk in the hotel. I got tired of telling the same woman "no" four times in the same day, whenever I entered or left the hotel. I'd have liked that they used a bed sheet + comforter, instead of just the comforter, which was too warm during some nights. This is what I encountered in every hotel in Hong Kong and China, though, so it's not a comment about just this property.

location breakfast

things are bit old, didnt have nice spa to rest

Staff was friendly, flexible , speaking English

I couldn’t feel the hotel had fun Facilities for kids

Shanghai has two awesome sections: the more historic Puxi and this was in Pudong which is the newer part (or east side) of Shanghai. The hotel was nicely situated, within 30 minute MAGLEV and sub-way ride from Pudong International Airport, and between two subway (metro) stations easily accessible within 5-7 minute walk. If you have Alipay or some other system you could also rent bikes outside then Hotel. The lobby was spacious and welcoming, the staff courteous (although only one of two were fluent in English considering this is American Hotel Chain). and the cleaning Robot was functional novelty that at time rode the elevator with you. My room was well light had a great view. The amenities were nice nothing special, but importantly the bathroom was clean, with fresh nice linens, and spacious separate shower stall with rain shower in addition to a handheld shower head. The complimentary coffee/tea and 4 bottles of Aquafina water was a nice touch. Closet with plenty of space, central light controls and a comfy bed made it a wonderful stay. The breakfast was nice with Continental/American and traditional Chinese fare. I particularly liked the coffee machine with very high quality coffee beans and excellent cappuccino and Latte. I will be definitely staying here again. Friendly staff overall. XièXiè

The bathroom door was quite worn out in the bottom due to moisture and age, and so some sort of upgrade would be nice. At times at the breakfast buffet they would run out of fresh fruits and the staff were very slow in replenishing it and sometimes they never did especially if it was past 9 AM.

The Staff is courteous and efficient. Jessica at the Reception was patient and skillful and went out of the way to help us on some of our queries.

The room was spacious and comfortable. Housekeeping was excellent and accommodated my request for additional water and coffee sachets. I stayed for 10 nights, linen was changed during the stay, additional slippers were placed in my room. The laundry service was great.

There was a slightly unpleasant smell coming from the toilet from the moment I entered the bathroom. Although I would put the Aircon on a high/warm temp, the actual room temperature never went above 22 degrees. I ended up leaving the Aircon off so the room could be warm however, I requested an extra blanket and this was brought immediately.

1) The rooms are small if we consider the hotel price and compare to 5 star hotel. 2) bathrooms are dirty in some rooms. 3) irooms have tap and no place fir shower. 4)Rooms have carpet which is very old and dirty. 5)Rooms was hot AC not working

comfortable bed, big room, good location, good breakfast but quite expensive

security light that did not stop during the night, furniture needs to berefurbished a little

We enjoyed the hotel room and desk space. Some of the staff don’t have good English so had to use translation apps to talk but they were accomodating for us. Our first room’s AC didn’t work so we got moved to another room which was nice of them. The buffet breakfasts were great, huge selection of food to choose from.

Location was good, staff was very friendly and helpful

The central aircon due to the season was not turned on, resulting in the room being at 28 which was too warm and I couldn’t sleep well.

The robots ;-) and the breakfast. The gym area was great. Shame we didn’t get to experience the pool.

Nothing to mention

Location was good, quiet place, nearby convenient stores (Family Mart), 5-10mins walk to nearest Metro station line which is able to reach directly to city centre. Staff is friendly and very helpful, kudos to Alice.

Great emplacement ! You can reach downtown Pudong by foot. Also great view.

The staff speak little English. It was complicated to understand each other. They should speak a little bit more English knowing Shanghai is a touristic place. Also, the cleaning staff came into the room even though we asked them not to.

Staff were super patient and friendly while we figured out payment (didn't have Wechat and Alipay wasn't working for us). Staff offered late checkout as we were IHG members which was a godsend coz we were so tired. All smiles all the time.

Actually nothing much just that maybe we couldn't find toothbrush in the washroom but perhaps this was a green initiative.

location and pool

it was cold at the restaurant.

Very clean hotel and well located. All facilities are top notch

there is not much variety for breakfast

The front desk was great, Mandy and Ella were very nice and provided the needed information

The bathroom had a weird smells and gave the impression was not really clean