Hilton Garden Inn Shanghai Lujiazui

The room was nice sized, clean, and had decent offerings. The location was also good.

The breakfast was terrrible. The pasteries were hard as a rock and there are not many options.

Location

Staff did not speak English and my favorite expensive necklace went missing.

- The staff were very friendly and supportive.- Comfortable and clean room.- Great location, with amazing views.- Easy check-in and check-out.

Room Quality: The hotel room was exceptionally clean and cozy, characterized by excellent air ventilation that ensured a fresh environment free of smoke odors. The bed provided outstanding comfort, contributing to a restful night's sleep.Staff and Service: The hotel staff were notably friendly and helpful, enhancing the quality of service and making the stay more enjoyable.Robot Delivery: The hotel featured innovative robot delivery services, which allowed for convenient access to both external deliveries via a third-party platform and direct hotel amenities ordered from the front desk.Scenic View: The view from the room was visually pleasing, adding an enjoyable element to the overall experience of the stay.

Breakfast options are the same everyday, would be nice to have some other food selections.

I like the breakfast and comfortable bed. The only thing i did not like the wash basin is outside just next to the suitcase area.

Location is very good. Breakfast is nice. Staff at the reception is polite and helpful. The room was cleaned every day.

There is nothing that i did not like.

We showed up very early, hoping to store our luggage so we could go out and explore. Instead, we were pleasantly surprised because we were allowed to check into our room early. The room was very spacious with a fantastic view of Shanghai's skyline. The breakfast was delicious, and worth the price. All of the staff speak very good English.

Nothing, everything was great.

Perfect service, very good breakfast. Friendly staff. Very clean. Nice views from the windows.

No remarks.

- Main plus point is its location, subway just outside the hotel , easy to move around. Nearby hotel, there are many eateries and shops, including L+ Mall.- Have washing machine to wash clothes.- Hotel provides 4 bottles of drinking water & more can be asked. There is a signage that tap water cannot be consumed.

- Room is stuffy as aircon cannot be turned on . Only know after check-in that hotel switched off all room aircon during winter but during our 4 day stay there , the sun is strong during daytime and room is hot , so window has to be opened.- Odd design to have 1 shower and 1 toilet , each with separate door. Have to come out naked from shower room to the corridor area to change clothes or put body cream after bathing.

Location good and pretty new inside

Inn , building share with the office ppl

The hotel is very centrally located and has large, clean, modern and comfortable rooms. The breakfast had a broad and well selected choice of Asian and European dishes. The rooms had a great view of the Shanghai skyline.

Issuing an invoice with company details at checkout could be easier.

Very good location, access to metro station just in front of the hotel.Good Wi-Fi speed.Very good view of the city from the hotel.

Should have included more items in the breakfast menu.

The location was great. Very clean and a nice place to stay.

Only that the bathroom didn't have a door to seperate from the living space/bedroom which was a bit difficult at times for privacy.

The staff, robots, clean rooms

Location, room size, value for money and scenic view

Room could be cleaner upon arrival.

Hotel location is good and room is very comfortable. Very kind staff.

Wifi was not connected well in the room.

Location great, metro station steps from front door. Lots of Good Resturants nearby & big shopping centers in adjacent buildings. Lobby on 38 fl, super view from the rooms.

Standard king size bed room was so spacious!Love the guest laundry roomThe 38th floor lobby has stunning view of the city.

Amazing facilities and staff

The staffs are really friendly and helpful. A credit to the hotel. The room is very clean and well maintained. Will definitely be back.