Park Hyatt Shanghai

- Room was clean, cleaning service was great.- Staff were great, kind and helpful.- Amazing room view as expected.- Room was calm, and spacious.- Five Star hotel service and vibes level were expected and given to me.

- Rechability to room was slow due to the elevators.- Location was amazing, scenary, and safe but lacks direct reachability to metro and taxis stop.- Bed wasn't comfortable and harsh on body.- Deposit amount was high and unpredicted.

The location, the cleanliness and the view

The location was excellent, the staff was really kind and helpful, always available and smily <3.

At this point, I would suggest to renovate the rooms and make them more modern.

Thank you to the receptionist who was kind to give a complimentary upgrade as well as top service from all the staff!

Great location and high floor! Full bath and spacious room!

Strange interior design )

Very beautiful hotel with amazing views, the food was very good both the breakfast, in-room dining and restaurant on site. Room was clean and very comfortable

Hotel is a bit old

size of the room; service quality; quietness of roomBreakfast

bath tub had mold Furniture agedcarpet stainedsinks clogged

The view is heavenly. Excellent breakfast. Great staff. Pool was amazing.

The central A/C system in the building did not work great with a properly like this and the amount of money the guests are paying we should not be in the building sweating like pigs, can’t enjoy tea or breakfast in the morning because it is so hot.

Always a spectacular layout and incredibly refined decor, especially the lounge bar on the 87th fl.

Unbelievable that an establishment of this level could not make use of any of our three Visa cards, all of which worked perfectly well in other places around the city those same days…

Fabulous views. Great pool. Large suites

Awsome view, awsome hotel, awsome friendly and helpful staff. The Best place to stay! Special Thanks to Marius for his help with reservation!

Bath tube needs some check up.

The view and the iconic building the hotel is in.

Various lift access and a lack of a street level lobby.A very small bar to have drinks with a view for hotel guests.

Totally below Park Hyatt standard, old tired property, no fresh flower, nondescript entrance even my taxi driver got lost. It looks more like a Hyatt than Park Hyatt. Don’t pay for the river view, ugly. The only view worthwhile is the Oriental Pearl. Breakfast room and breakfast were nice. Concierge was useless, didn’t want to book me a dinner reservation at J hotel because he had to get approval from his boss.

Toooooooo old ! Big room, non luxurious, more like cheap ikea furnishings. Renovate urgently! The sofas are too ugly!

The view at the lobby and bar was exceptional! Convenient location, across the river from old town, and right in the middle of the business district.The breakfast was delicious and diverse, definitely recommend going! Plenty of different cuisines.The staff was friendly and helpful.

I had issue with the room as the windows would get very humid and drip. Also the ac was not working well.Not all server staff spoke English, which is an issue for a five star hotel specially with such international clientele and Hyatt brand.

The Park Hyatt Shanghai is an exceptional hotel 90 stories above Shanghai offering the most spectacular views of this amazing city. The all you can eat breakfast buffet is second to none anywhere in the world in my opinion. The staff are exceptionally helpful and friendly.

It is very pricey, but I honestly can't imagine staying anywhere else once you have been spoilt by the Hyatt. Pudong is a little out of the way in terms of exploring the city, but there are adequate transport links and taxi's although difficult to hail, are cheap.

The Park Hyatt Shanghai is all about the views. There are few experiences in life quite like waking up to one of the most amazing skylines in the world.

Pudong is a little isolated from the rest of the city, so everything is a taxi ride from the hotel.

We really enjoyed the view. The room looked a bit simple, but the view is worth the money.

The booking.com site does not let you know clearly which view will you get from each room when you book it. Please put the proper picture of the view you will get in each room description.

Beautiful view

Not speaking English fluently most of people work, duty manager and concierge very professional

The views were spectacular and despite the difficulty with the room being on such a high floor the outside of the windows had been recently cleaned

There didn't appear to be a fridge in the room in order to chill the bottled water