Atour Hotel Shanghai West Gaoke Road Metro Station

Clean Great breakfast Great location

Superb service and quick response on any request. We have situation where we required assistance and straight away it got resolved. And the dinner porridge save my late night dinner as no other restaurant is open.

So far so good. Nothing i can complaim about.

Cool design, low price, good choice of amenities, very comfortable bed, free dinners, location near the metro station, comfortable for PVG airport travellers. There is a shopping center across the road with some food. 20-25 min to tourist sights of the city

The hotel is oriented to chinese travellers, so the breakfast was a little bit specific. Also I wanted more sound insulation in the room, but the earbuds were provided, so it's not a big problem.

Staff was great. Everybody was friendly and helpful. The location is great since it is located right next to subway station. 1 min walk to metro.

I would not recommend to stay at this hotel since the noise level is too high. You can actually hear the subway train moving underneath this hotel. I know why they have provided the ear plug in the room.

I love all the services from the staff. The staff allowed us to check in early as I arrive too early and very tired. They provided laundry service and daily room make up. Very near the metro, just one min walk. All tourist area took 30 mins by metro to travel. The staff even help to order medicines as not feeling well and I don’t have local apps there to order drug delivery. Very thoughtful and good services from the staff! Definitely will go back again if there is a chance

The room not so sound proof. Sometime I can heard the neighbors room talking. Other than that is good

Friendly welcoming staff. Room very clean, good quality linen. Free laundry, staff even fold and bag your washing if you leave it overnight. Small mini bar included. Staff offer tea at reception, water bottles on check out. Breakfast was good value for the price, a variety of hot foods, pastries, fruits etc. In the room there is individual climate control and the window will open. We were very happy for the 4 nights.

Cigarette smoke. I wish the hotel had a no smoking policy or smoke outside only. It gets into the aircon system and can be smelt in the halls at times.

Location next to west Gaoke road subway ( metro)station ,… exit 3

More option in vegetarian breakfast

Room is Very clean, comfortable, the staffs is friendly. Location super good, very close to the subway, 1 minute walking distant, extremely convenient for travel

No high floor rooms

Hotel Small & nice , Nice lobby ,Good staff .

Rooms are compact , No view from the room ,No Bar & no Restuarant for dinner .

people are nice and they do their best to help you but no one knows English.

Location and cleanliness

Location is good

Twin beds room is too crowded and the shower unit is very basic.

Cleanliness

Room are cozy with no windows

The hotel was really nice, the common spaces as well as the room. I enjoyed my stay.Also it is located really close to the metro, really easy to connect

The staff was really supportive

NA

calm atmosphere

language

Location most

no english speakers there

Good hospitality ?

Exceptional

Exceptional

Exceptional