Name: Caption by Hyatt Zhongshan Park Shanghai
Rating: 9.1

About

Caption By Hyatt Zhongshan Park Shanghai offers top-notch services and amenities, ensuring guests experience utmost comfort. Maintain seamless communication using the complimentary Wi-Fi at hotel. Car hire offerings at the hotel enhance the ease of discovering Shanghai.During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, luggage storage and safety deposit boxes.During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation.Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. At Caption By Hyatt Zhongshan Park Shanghai, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with blackout curtains and air conditioning for your convenience. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, instant tea and mini bar is available to cater to your requirements when desired. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries, bathrobes and towels, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at Caption By Hyatt Zhongshan Park Shanghai. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel.At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.Caption By Hyatt Zhongshan Park Shanghai provides a superb assortment of leisure amenities for guests to enjoy. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

16 Reviews

9.1Exceptional

Cleanliness: 9.0
Staff: 9.1
Location: 9.4

What Guests Say

“Great view, clean and cozy. Great luggage storage services.”
“location, pricing and interior aesthetics”

Show 16 Verified Reviews

Top Amenities

Restaurant
Free Internet Access
Fitness Center
Accessible Rooms / Facilities
Non-Smoking Rooms

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Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

1/4

Caption Suite

506 sqft • 1 King

Air conditioning
Alarm clock
Bath or Shower
Blackout curtains

1/3

1 King Bed, City View

227 sqft • 1 King

Air conditioning
Alarm clock
Baby Cot
Bath or Shower

1/3

Junior Suite

506 sqft • 1 King

Air conditioning
Alarm clock
Bath or Shower
Blackout curtains

1/3

2 Twin Beds, City View

227 sqft • 2 Single

Air conditioning
Alarm clock
Baby Cot
Bath or Shower

1/4

1 King Bed

227 sqft • 1 King

Air conditioning
Alarm clock
Baby Cot
Bath or Shower

1/4

Deluxe King Room

323 sqft • 1 King

Air conditioning
Alarm clock
Bath or Shower
Closet

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What Guests Loved

9.1

Exceptional

Based on 16 reviews

Location

9.4

Cleanliness

9

Staff

9.1

Overall Quality

8.8

Pros +

Great view, clean and cozy. Great luggage storage services.
location, pricing and interior aesthetics
Very good location, walking distance to Yuyuan Road. All facilities are new and clean.

Cons -

Bit pricier being a bit further from downtown.
Only drawback was we wanted to ask staff to help in flight online checkin but both ladies do not have any idea what is online checkin. Probably need to give some training on this.
Can provide some cutleries like a teaspoon.Toilet could use a bidet.

Business Traveler (12)Solo Traveler (13)Traveling as Couple (10)Family with Young Children (3)Total (26)

10JanicePosted on: 10-23-2025

Great view, clean and cozy. Great luggage storage services.

Bit pricier being a bit further from downtown.

10KuanPosted on: 8-28-2025

location, pricing and interior aesthetics

10YingyinPosted on: 5-14-2025

Very good location, walking distance to Yuyuan Road. All facilities are new and clean.

9JanPosted on: 3-8-2025

Facilities, equipment, setting of the room are all very good. Location is convenient.

Only drawback was we wanted to ask staff to help in flight online checkin but both ladies do not have any idea what is online checkin. Probably need to give some training on this.

8OliviaPosted on: 1-13-2025

The deluxe king room we booked was spacious and clean, with all the required amenities (except there are no cutleries). The toilet could use a bidet (haha!). Checkin was smooth and the concierge was accommodating as we had to leave our luggage at the hotel for a few days because we were headed to another province and will be back to stay at the hotel after the trip. Each room is provided with 2 reusable water bottles which you can also carry out of the hotel, and there is a water station on every floor. The hotel location is convenient as you have Yuyuan Rd right next to it, with many local eateries along Dingxi Rd as well. The hotel is accessible via Metro Line 2 which can get you direct to Pudong International Airport in approx 1.5hrs (and only 7 Yuan one way!)

Can provide some cutleries like a teaspoon.Toilet could use a bidet.

10TyrellPosted on: 12-1-2024

Staff were friendly and helpful and all facilities were spotless and clean. Room was a good size and location was close to subway and stores.

All 4 pillows were too soft.

4BaoPosted on: 5-31-2024

Disappointing

the guy in red very tall. do not take cash as payment and deposit?

10bebePosted on: 8-28-2025

Location and the staff

10AnastasiiaPosted on: 12-16-2024

Exceptional

10BalazsPosted on: 11-24-2024

Friendly atmosphere

10DahlPosted on: 10-10-2024

Exceptional

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Amenities & Policies

Amenities

Fitness & Spa

Fitness Center

Food & Drinks

Restaurant
On-site accessible restaurants/lounges

Media & Technology

Free Internet Access

Health & Safety

Health Services
Daily disinfection

Accessibility

Handicapped Rooms/Facilities
Facilities for disabled guests available
Wheelchair accessible

Kid Friendly

Family Friendly

General

Adult Only
No Smoking Rooms/Facilities
Refrigerator

Guest policies

Check-in	After 3:00 PM
Check-out	Before 12:00 PM
Internet	Free Wi-Fi is available.
Children & Extra Beds	Children of all ages are welcome.
Pets	Pets are not allowed.
Room Rates	All rates displayed are for two guests unless otherwise noted.

Important info

Guests are required to show a valid government-issued ID card or passport upon check-in. Guests are required to pay a security deposit upon check-in. According to Tobacco Control Regulations, effective 1 Mar 2017, smoking is strictly prohibited in all public areas, including guest rooms. Guests may smoking in the designated smoking areas. Thank you for your cooperation. According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas. Please note that there will be additional charge for guests who check in before 12:00.