4.5 Star Hotel

Crowne Plaza Shanghai Hongqiao By IHG

No.1-3, Lane 630, Shenchang Road, Shanghai, China View Map

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Crowne Plaza Shanghai Hongqiao By IHG

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About

At Crowne Plaza Shanghai Hongqiao By IHG, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking.Discover the wonders of Shanghai with ease by utilizing the services provided by taxi, car hire and shuttle. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Crowne Plaza Shanghai Hongqiao By IHG. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Crowne Plaza Shanghai Hongqiao By IHG. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations at Crowne Plaza Shanghai Hongqiao By IHG also include unique design elements like a separate living room. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar. Crowne Plaza Shanghai Hongqiao By IHG offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations.An additional advantage for guests is the executive lounge, which offers an outstandingly cozy and excellently furnished environment for relaxation. A delightful breakfast is the perfect way to begin your day, and at Crowne Plaza Shanghai Hongqiao By IHG, you can always indulge in a scrumptious meal on-site.All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.At Crowne Plaza Shanghai Hongqiao By IHG, experience the ease of having groceries brought straight to your accommodation through their efficient service.At Crowne Plaza Shanghai Hongqiao By IHG, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

37 Reviews

8.3Very Good
Cleanliness
9.3
Staff
8.7
Location
8.8

What Guests Say

  • “Close to shopping mall and Hongqiao train station. We’ve been upgraded to the main suit, the room is very spacious and modern, very…”
  • “Great room, no noiseVery extended choice at breakfast”
Show 37 Verified Reviews

Top Amenities

  • Restaurant
  • Free Internet Access
  • Free Parking
  • Fitness Center
  • Accessible Rooms / Facilities
  • Airport Shuttle
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Standard Twin Room1/3

Standard Twin Room

377 sqft • 2 Single

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Bathrobe(s)
Standard King Room1/4

Standard King Room

377 sqft • 1 King

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Bathrobe(s)
One-Bedroom King Suite1/4

One-Bedroom King Suite

1152 sqft • 1 King

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Bathrobe(s)
Junior King Suite1/3

Junior King Suite

603 sqft • 1 King

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Bathrobe(s)
Premium King Room1/1

Premium King Room

485 sqft • 1 King

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Bathrobe(s)
1 King Bed City View Non Smoking1/3

1 King Bed City View Non Smoking

485 sqft • 1 Queen

  • Accessible toilet
  • Accessible vanities
  • Air conditioning
  • Alarm clock

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.3
    Very Good

    Based on 37 reviews

    Location

    8.8

    Cleanliness

    9.3

    Staff

    8.7

    Overall Quality

    8.9

    Pros +

    • Close to shopping mall and Hongqiao train station. We’ve been upgraded to the main suit, the room is very spacious and modern, very happy with the stay. Accommodating for babies as well.
    • Great room, no noiseVery extended choice at breakfast
    • Nice hotel, perfect location close to Railway station. Staff has been really kind and we got an upgrade from them for free, so we enjoyed our stay a lot.

    Cons -

    • Poor lobby, not inviting to stay at the bar after a hard day working or long travelNot a good atmosphere in the hotelNo spa, what you could expect from a hotel at that price level (my fault, should have checked before)Nothing to relax in the hotel, except for the really nice room
    • I was charge twice for one of the rooms. Raised the issue via booking.com to the hotel. They denied it. I provided copies of my statement showing the double charge…still they reject the issue. They will not issue a correction.
    • It was very bad experience. At least email or phone should work, but none of those are valid. Everything failed to deliver. Also didn’t get support from booking.com on this. At least should be give me a final answer.
    Business Traveler (7)Solo Traveler (8)Traveling as Couple (4)Family with Young Children (3)Group Traveler (1)Total (79)
    10LauraPosted on: 4-14-2025

    Close to shopping mall and Hongqiao train station. We’ve been upgraded to the main suit, the room is very spacious and modern, very happy with the stay. Accommodating for babies as well.

    4KarlPosted on: 12-16-2024

    Great room, no noiseVery extended choice at breakfast

    Poor lobby, not inviting to stay at the bar after a hard day working or long travelNot a good atmosphere in the hotelNo spa, what you could expect from a hotel at that price level (my fault, should have checked before)Nothing to relax in the hotel, except for the really nice room

    10FynnPosted on: 5-29-2024

    Nice hotel, perfect location close to Railway station. Staff has been really kind and we got an upgrade from them for free, so we enjoyed our stay a lot.

    1NickPosted on: 5-26-2024

    Location to the airport.

    I was charge twice for one of the rooms. Raised the issue via booking.com to the hotel. They denied it. I provided copies of my statement showing the double charge…still they reject the issue. They will not issue a correction.

    1TSAI-WEIPosted on: 10-1-2023

    Will never visit again

    It was very bad experience. At least email or phone should work, but none of those are valid. Everything failed to deliver. Also didn’t get support from booking.com on this. At least should be give me a final answer.

    9DibyenduPosted on: 9-26-2023

    Rooms were Very Spacious ............................

    Reputed 5 start hotel lacks water nozzle at TOILET .The Toilets are not SOUTH-ASIAN friendly ..WE in South Asia do not use PAPER to clean oneself after toilet use ...

    9DerrickPosted on: 7-5-2023

    Spacious well equipped rooms. Very quiet. Generous varied breakfast. Attentive staff.

    Bathroom shower faulty

    8JackPosted on: 9-2-2024

    Clean

    9AliyuPosted on: 2-27-2024

    Almost everything except WiFi

    WiFi - very bad

    8NgPosted on: 1-26-2024

    Clean

    10Anas A.Posted on: 12-7-2023

    Everything was great

    Wifi is Bad and slow

    10NikosPosted on: 4-4-2023

    very nice hotel with superb breakfast

    The carpets on the room corridors had stains

    5培明Posted on: 7-17-2021

    Passable

    My booking was never gone through which I realized upon arrival. Int’l booking services is no good here.

    9ThanawatPosted on: 4-5-2025

    Superb

    10LewisPosted on: 3-25-2025

    Exceptional

    9ArbenPosted on: 3-16-2025

    Superb

    10DavidPosted on: 10-28-2024

    Great service, good location, comfortable stay

    9GuifengPosted on: 8-5-2024

    Superb

    10NadPosted on: 7-9-2024

    Exceptional

    9TrevorPosted on: 6-10-2024

    Superb

    Amenities & Policies

    Amenities

    Fitness & Spa

    • Fitness Center

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking
    • Airport Shuttle

    Health & Safety

    • Health Services
    • Daily disinfection
    • Hygiene certification
    • Professional cleaning services

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly

    General

    • Adult Only
    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 2 and above can stay with extra bed, subject to additional charges. Children of age 0 to 2 stay free with cot.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    A damage deposit of CNY 500.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.

    Location

    Crowne Plaza Shanghai Hongqiao By IHG

    No.1-3, Lane 630, Shenchang Road, Shanghai

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