China Mayors Plaza Hotel

I gave the highest score the first time i stayed here (5 days before the first stay). It truly is a great hotel, but...the random noise, some of the staff...

Apparently, 2 days a month (that happened to be the 2 days we stayed here the second time), it's a mandatory government drilling something (i really didn't understood the explanation) so the first night, exasperated by the noise I called the reception and they told me that the noise will stop at 2am (it did). The next day, they changed my room but didn't tell me that the noise it's exactly the same on that side, so at 11pm, when I arrived to my room and heard the exact wonderful noise, they told me that, yes, of course I can hear it, but they will change my room again. Beautiful room, great view.I was very understanding since I tend to be zen in vacations. It took me about 10 minutes to pack my bags, but because I was left alone to deal with carrying them from the 7th floor to the 13th floor, two roads were necessary. And.. they didn't let me enter the room the second time, because it wasn't my room "anymore". I tried to explain, but since nobody speaks English, it was necessary to have a complete meltdown to make them understand

Everything was great at this hotel. The rooms are spacious,comfy and quiet, with everything you need. The breakfast is varied and different almost every day and bottles of water are at your disposal in every corner of the hotel. The staff is very nice and eager to make your stay perfect. 7eleven and restaurants are right next to the holtel and the area is in general very beautiful I totally recommend this hotel

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The Location was great, also the breakfast was suitable for Chinese and foreigners, the lobby of the hotel was so small but the rooms were ?

Small area of lobby.

staffs are very polite and attentive. Hotel is super clean. The self service laundry room comes very handy for long term travellers.

Caught in national sports game periods. Hotel was fully packed. Sensed cigarettes smoke for the first time.

Perhaps one of the best looking places for your stay in Guangzhou, with an italian plaza type entrance. The hotel looks special with it's gold shades windows.Here, everything is as it should, starting from the staff and moving forward to spacious clean rooms which have a lot of smart automated facilities that will impress you.Location is also great with restaurants, stores and a lot of public transport options.

Thank God for this hotel. Service was excellent, staff is professional. After long walks during days, (especially during Canton fair) this place felt like home where you can relax. Breakfast was a mix of western and Chinese food so everyone could find something for themselves.After a few days we discovered great laundry service in the hotel which was fantastic since we stayed 12 days. The staff really tried to make our stay comfortable and peaceful. If I ever go back to Guangzhou, this hotel will be my first and I hope only choice

We had a room with a glass wall between the bathroom and the sleeping area. Even though the glass wall was tinted, not transparent, it was a little unusual during night visits to the toilet since the light from toilet would penetrate through the glass wall to the sleep area. It was not such a problem for us, but for people who like to sleep in the real dark that could be a little bit annoying.

The room was very spacious! Perfect location, near metro and malls

The breakfast can be improved

Nice location Friendly staff Language was okAll facilities near by

Breakfast was same all 5 days

Staff was good and very friendly

very far from Exhibition and airport , breakfast and food in restaurant was average ....

The breakfast was convenient and had a lot of options including Western breakfast . Very nice

The internet was limited .

Very clean and good size room. Right next door to the metro line 3. Staff were very helpful, even with my very poor language skills. Plenty of charging options without needing travel adaptors. Bus to and from the fair was great. Breakfast good too. Have stayed 3 occasions now

The location is great. Near malls. Good breakfast, with many different choices.

The hotel is easy to locate and within short distance from the metro station. There are a lot of restaurants surrounding the hotel so there is no worry getting hungry. The WiFi connection is easy to connect and relatively fast. The bed is comfy and has both hard and soft pillows. Universal socket outlets is available. The toilet is always filled with clean towels and is fitted with a bathtub with complete amenities for a clean-up. The breakfast is quite well spread with mostly oriental cuisine, a hot station serving noodle is available. Additional bottled water is placed in the lift lobby and can be taken if the daily bottled water provided for the room is not enough.

There is a tinge of cigarette in the room and get worse in the lobby. There is construction in another floor of the building and the noise start exactly at 10am.

Excellent location near station for the metro to the airport and other parts of Guangzhou. Professional staff. Plenty of shopping and eating options nearby. Excellent breakfast buffet.

Nothing. Everything was great

Location is convenient very near to Guangzhou east railway station. Easy to get DIDi cab. Hotel stafF was very helpful. I liked Robot delivery service to room. Morning breakfast is good but could have more Western option.

No Spa or massage

Good location near to many malls.

I was unable to set the desired room temperature as I couldn't figure out how the temperature setting panel works. Either put up a simple explanation beside the control panel or change the panel to something easier to understand and operate.

Great location, 3mins to Metro station, everything is good enough for me

The wifi in hotel, cannot online although connected so have to use own internet data

the room staff were helpful

Breakfast was very good but it would be. Good if they had a microwave so we could. heat the food is inclined to be warm

We had one of the suites and were very happy with everything. Great, friendly service from all the staff, from the minute you check in to the last minute you check out. Great location, close to some fast food and restaurants, close to the metro.Proper air conditioning in both the bedroom and the lounge area. During Canton Fair the hotel offered great shuttle service and free bottles of water gets distributed daily, great service.

Don't think it is related to China Mayors Plaza Hotel but WiFi and connectivity for visitors remain a massive challenge to travel in China in general. Even though we had a very strong WiFi signal in the whole hotel we battled to use it for internet, social media, etc.

Cleanliness. Location near subway. Housekeeping speaks English.

Receptionist clueless, room very small despite expensive, promised us packed breakfast on the day we leave as we have flight to catch (we paid for it), promise not delivered. Bathroom is tiny, u have to close the door before u can sit on the toilet bowl otherwise u won’t have space.