Hampton By Hilton Guangzhou Renhe Baiyun Airport

This property has really good staff in front desk mainly ADA she is very down to earth very polite and very humble she had made all arrangements of us which has gone very easy she was taking ordering us as we were muslim she was guiding us for food restaurant's and all even their bus service to canton fair and airport 24/7 available so i recommend this is best hotel in best price and on top not feeling us that we are in other country ..., so thank you each one of you of hotel staff abd special thanks to ada thank you ?

Front desk staff specially ADA

The property was well kept and mostly new I think? Staff was friendly

The wifi did not work most of the time, and when it was working the speed was very slowThere was not 1 English tv channel available which I think is a problem seeing the wifi did not work properly.The fact that there was no one at the hotel that could properly speak English to communicate is a big problem. This created a problem with my airport pickup that caused me to have to take a taxi from the airport, for which I was super over charged for..500 RMB for a taxi teip of less than 10km because the hotel staff does not understand english when i called from the airport.They answered but nobody could assist me because of not understanding English

The quality of the hotel was very high.No bad smell, everything very clean. The breakfast was a mix of traditional chinese and continental and was very delicious.Besides of the hotel is a restaurant for dinner which was excellent.

Very kind helpful staff. Extremely quiet and comfortable with block out curtains, free airport shuttle, reception staff kindly allowed extended checkout due to a late flight.

A little isolated from restaurants & shops

Cleanliness, comfort, nice staff

Restaurant was closed when we went there to have a dinner (around 8pm)

The rooms are clean as always and the breakfast is excellent. The staff is very friendly and helpful

Amazing new facility. Excellent staff. Super clean good size room. High tech curtains and room service robot. Close to metro station, mall and restaurants. My hotel of choice in Guangzhou. Will definitely come back again.

Buffet breakfast options limited. Waiting long for elevator.

hotel ambience was good

no english speaking staff... Room cleaning not done properly

The free shuttle was very reliable and the staff was very friendly. This was my second time staying at the facility and I will definitely choose the same place for my next trip to Guangzhou. The breakfast was also very good and the variety served was excellent

Nothing really

Room is so clean and tidy. Staff are so nice and helpful. I commend Liang(Shuttle Driver) for such a great person superb! I will come and stay again in this hotel. I highly recommend to stay in Hampton by Hilton hotel if you are in Guangzhou. It is close to the airport and they have a free shuttle. Breakfast buffet is superb aswell.

Spacious room, friendly sttaff and great breakfast.

Far from.the city, no shopping or leisure activities nearby.

Hotel and its rooms were grand.

I requested airport pickup (as it was mentioned ) many times but they didnt sent the shuttle to pick me up even after confirming that they will come. Hotel’s location is not even registered on maps.

Its at good location, staff is very co-operative. One incident i would like to share ; they had wrongly double refunded me in cash, I was not aware , they messaged me on Wechat after immigration, I refunded the back via Ali pay , not because i am honest Because the staff is fab. I didn't wanted to trouble them.

Halal/ veg food not available, Most Indians would stay here if these two options are made available.

The hotel rooms are sparkling clean, very modern and spacious and staff is very friendly

Really nothing, I just liked everything about the place

Very clean and modern

Goog breakfast, .

Location is off metro and difficult to get a taxi for visitors

Cleanses

At least the reception staff should communicate with English. It was difficult to ask and get things done

Shower

No option for restaurants in the hotel

Exceptional

Good