Soluxe Hotel Guangzhou

Hotel staff are very nice and friendly, they check if you need help and prompt with any service requests, I remember one of them named Li Si Yu. Room is good space, shower water pressure is good.There are quite abit of food choices within walking distance and entrance to Tian He Park just right next to it.

Would prefer if there's bidet in the toilet.

Breakfast was good / western food and varied

Old hotel humid smell in room. Not much around and dinner is not very good

Excellent buffet, friendly for foreigners' palates. Great view. Comfortable beds.

The breakfasts were good with different choices of food. There’s a nice park just beside the hotel. Metro station is very nearby as well.

We came for the Canton Fair and stayed at the property for 2 nights. On the last day after we checked out and carried furniture products to get a taxi to the airport, while waiting in front of the lobby, a hotel security suspected us steal some plastic seats (furniture product) and as he doesn’t speak english he kept asking other staff to come and inspect us, which was so unprofessional and irritating. Don’t just inspect your hotel guests without any proof like that, it ruins your reputation.

- Spacious room.- Breakfast was okay. Same as most of the hotels. Not bad, also not special.- Location is not convenient for public transport users- No smoke smell inside the room

- Staff only tidied up the bed and what's on the tables, not the floor. Still there are dusts and dirt on the floor. Hope they vacuum more properly. - Smoke smell hits hard just to step out from the room

The room, the staff, the breakfast, the location was all brilliant. We would definitely come back.

We went for the Canton Fair. The hotel is a bit old but well preserved, the breakfast is a 10/10, wifi is good and t

I am very grateful to Wayne Bonnie. Gene the three attendants at the front desk of the hotel

The breakfast was good with the good not perfect choices of international food Room AC working wellMinibar also available in the room with okay selection of drinks Staff were helpful Lobby sitting area was poor

Room was old looking and the carpet was not clean also the ceiling has several stains on it and the other problem was the bad smell from the toilet.They have spa and also in the hotel pictures show the massage room but they don’t have the service.

The room was a great size and the views of the city lovely. Breakfast had a lot of choice. The staff were excellent and friendly. It was very clean. The extra two chairs and small table were very handy.

I am gluten intolerant and there was no allergen guide at the breakfast so there was a lot of food I couldn’t risk trying. The bathroom needed renovating as was tired looking. The bathroom floor was very slippery once it was wet. We stayed for two weeks and found the lack of storage for clothes frustrating

The room was big, however very old school and there is no bell man to help with the luggage. When check in never explain the facilities as well. As the toilet has 2 tap and I ask it is a drinking water tap. The reception say yes but when we turn on the tap the water is milky. As the hotel provides 2 small bottle of water only. Found a used matchstick inside the toilet. The breakfast is full of spread and again the chef is not friendly. When asked him how to order for a omelette he just point there, I was like what. Overall I don’t think they are a 5 star hotel. The room was upgrade to with a canton view.

Staff not friendly

This might was my 3th stay at Soluxe. The room is generous and the services are good. The location is incredible, and the shuttle bus to the Fair is always a plus.

Very hard to change the room's temperature, even with total control of the AC. Some parts of the room were not properly cleaned. For the price, one might expect a 5-star breakfast. Although there's plenty of variety in Asian cuisine, that doesn't happen with European/western cuisine. Just an example: it's a huge breakfast room (huge hotel, so yeah, lots of people), and there are only 2 coffee machines, and most of the time, only 1 is working. Not to mention that the display is only shown in Chinese, and the quality of the coffee is... well, you can imagine.Also, how is it possible not to have different jams (I'm not talking about that huge glass with something inside that's always open with a single spoon for everyone's use)? Sometimes you can find strawberry jam, but in the span of 3 days, the jam was unavailable in 2 of them. Also, no honey. And the quality of the pastries is undeniably bad.The fact is that I was hoping that my first impression of the breakfast was wrong. And the 2nd I was hoping for total unluck on my side. Now I can clearly state this: the Soluxe Hotel does not offer a 5-star breakfast. And the hotel is expensive.Just to finish, the WIFI speed is simply not good.

As always is nice experience to stay In this hotel.Good breakfast and dinner options, nice and friendly staff. Shuttle bus to Canton Fair some small presents and more...

It was second stay in Soluxe hotel. Great staff, good english, great location for Canton fair and restaurants. Big rooms. Will be back!

Location, pool, breakfast

The property is quite aged need improvement

The buffet for breakfast, lunch and dinner is great! Also the restaurant. They have a shuttle bus to Canton Fair and you can also register there. Service is great and everyone is very friendly!

The carpet in the room could have been cleaner. Everything else in the room is great!!!

The hotel was nice, room was clean and big enough. Bathroom spray head / High pressure shower head . River view hotel room - best view of Guangzhou.

Breakfast was a really large spread, have to say one of the best breakfasts I have seen around hotels, Staff are really helpful, though the language barrier is a little complicated.

They charged a deposit on the rooms, which was rather a large sum, however it was refunded on checkout, but the deposit was three times more than the cost of the entire stay, which I found unreasonable

Rooms are very clean, breakfast and dinner was amazing, staff was very helpful

It was difficult to communicate with staff in English. Should communicate with translator

Breakfast options were great, catered for all tastes. Money changing ATM in the lobby. Bus to Canton Fair very prompt

Need more coffee machines at breakfast, room smelt on arrival, couldn't connect laptop to Wifi