Holiday Inn Guangzhou South Lake By IHG

Excellant

Staffs are superb and very helpful. New building and new kind of facilités. Breakfast was super. It’s so clean. Awesome stay

Great hotel. Rooms are spacious and also located in so scenic place. Staff is great! Especially concierges.

?????? Egypt I want to share my experience with the hotel I am go to China twice per year and always stay in this hotel from three years ago because the consistence of all things .The cleanliness is super , the food quality is consistently excellent, and every time I see a high level of professionalism, skill, and sophistication in the way all the hotel staff I treat with. It's truly a pleasant hotel to stay in, highly recommend ???

The breakfast has the best varieties of selection. The front office staff has excellent response to customer needs, questions, and assistance, including flagging for taxi.

The rooms have no microwave, no refrigerator, the WiFi is very slow and unreliable.

It is a family-friendly and spacious rooms. World class amenities that offers timeless comfort and most of all, staff are friendly, with impeccable service and a reputation for excellence.

Everything was good. Staff is always smiling, taking care of your smallest needs, courteous.

I won't say I didn't liked but would say they got confused with the breakfast that I asked them to pack but it seems they packed breakfast for a vegetarian Chinese, which I am not and so I didn't took the breakfast they packed for me. That was the only point I would like to mention here.

The professionalism of the staff from the front desk to the rooms cleaning crew, and the kitchen crew, the concierge was A++++. Tom from the front desk was very helpful

I don’t see anything

Very Clean, nice breakfast, very friendly staff especially Front Office ( Jerry was very helpful )

The hotel is located in a quiet district, away from the loud and busy street. Checking in and out is fast and easy. The room is spacious and clean with separate toilet cubicles for WC and shower. A full height window, I stayed at 15th floor, allows a remote view of the Canton Tower. The restaurant serving breakfast is spacious with enough seat, food varieties is delicious and with both Chinese and Western cusine. Appreciate the nice gesture of providing a cake which I presume is for my partner's birthday which happened to be the 2nd day of the stay.

The hotel is a bit far, 15-20 min walk from the nearest metro station but taxi and the Didi hail riding app are alternatives. The toilet amenities is a bit basic and would appreciate if disposable shower cap, cotton buds, etc. are also provided.

The property had an amazing buffet breakfast, would recommend for anyone who wants to eat at the hotel. It’s only 78RMB and very good for money. They also had comfortable beds, pool, sauna and gym. It was very close to the shops which had nail salon, massage and other food places. Easy to get a taxi and only 20-25 minutes to the CBD.

The laundry service which you had to pay for each item. We washed our clothes in the sink as they have a clothesline in the shower.

Basically everything. Great room, staff were fantastic, location was perfect, can't really complain.

Minor thing but I would like to be able to go to the pool without going through a forced shower or long winding route. I wanted to just sit and read in the sun without swimming but didn't bother because the route was so long.

Very clean very well equipped room. View is very good, location is good for my purposes, close to airport, Baiyun Shan park, and some shopping mall, may not suits all tourists.

Basin is a bit far away from the tap and shallow too, may spilt water out when use. Not sure how to turn the heat off after shower. Other facilities are excellent.

It’s clean and the room it’s big enough

It’s not that close to the town

decoration and room are nice

It is quite noisy at the hobby when I visited, might because some visitors are with children and mixed up with loud music

Room size is big, great breakfast layout, Staff is really helpful.

It is far from the centre and takes about 30 minutes

Good

Buffet nothing special if you come over 20.00 pm they will not replace the empty space of the food .Not happy about he buffet and the quality of food not good . Location far away fromThe airport and from the center too , not convenient at all

Clean and very humble staff

Location is remote

Stay was good. Rooms were very nice & comfortable. Outside the hotel a good space for kids & elders to spend some time in the evenings. I liked that a lot

Not much spread for vegetarian customers, even in the room service. can improve on that. wifi connection used to disconnect a lot of times. On my last day the aur conditioner was changing the temperature automatically to 25 degree even on me manually changing.

Property was good but they charged me twice for my stay and never refunded me despite promising that they would.

Property was good but they charged me twice for my stay and never refunded me despite promising that they would.

A new hotel...with good building

Toilet kept blockingFood was not nice. Must have some international dishes