Hotel COZi Resort

Nice staff

The vending machines didn't accept either cash or card. To buy anything, you had to have a HK octopus card or set up some Chinese apps.

Excellent location for my purpose of stay in Hong Kong and close to shopping mall with everything needed around.

More lights is needed around the desk area.

The staff were accomodating and helpful.The hotel room was clean There is a free wifi in the areaNear MTR station

I would not recommend anyone else to stay at this particular location

Worst location, need a bigger sign for anyone to see, driver had to circling the block several times before one of the passengers noticed a small sign, when we finally pulled up the driveway leads to the hotel lobby then we saw a large sign painted on the driveway inside the building, makes no sense…

Location is very convenient

Japan style room too small, walk way make little wider,

Keep more tea and coffee in the room. There were 4 of us and they only give 2. Each time we have to ask.

The room service crew is very friendly and accommodating. She always checks if we need something and if we are ok. She made our stay very enjoyable. The location is near public transportation including airport bus. Public market is also accessible for food.

Metro station was just 2 minutes walk from the hotel and surprisingly Mall is just adjacent to the metro station. There's a bunch of restaurants to choose to and some delicacies to taste.

Swimming pool was not available during our stay which my children were looking up to.

Location wise very good, right next to a station

No free water or tissue in the room, i understand the government banned single use plastic water bottles, but there are also carton water bottles which a lot of hotels are currently using

Location is good. Accessible to public transportation. Shopping centre with different kind of restaurants available.

Hotel room is small, without view & need to be renovated.

Goede ligging en vriendelijk personeel

We only got 1 pillow per bed and it was very soft. Next time a bit sturdier pillows. Also water from the shower would leak out to the toilet area. Temperature wise i set it to 26 celsius, but it felt more like 20 and it was really cold.

This is at a prime location near the MTR. Super convenient to get to anywhere in Hong Kong.

The walk towards the hotel could be challenging.

The staff is really nice, the location is really convenient with the mtr nearby.The rooms are really nice, could do with a little change of the mattresses and deeper cleaning to remove stains but overall amazing.Worth the stay and we hope to stay there again in the future.

Nothing, little upgrades in the future.

- The room (penguin) was very cute and suitable for kids. It is a bit smaller than I would imagine.- The decorations of the lobby and other levels are very nicely done.- Majority of the staff (esp Terrence and Nick from the restaurant) are very nice and welcoming.- Roast beef and lamb from the buffet dinner were good.- There were a few parks and shopping malls nearby. The hotel is also next to the train station.

Room:- We have registered to be 3 adults and 1 kid (twin double room) but we were provided with 2 pairs of slippers, 2 glasses, 2 adult toothbrushes and 2 kids toothbrushes. We asked for more teabags and we were told that we were only allowed 2 teabags each room (we asked for another 2). Restaurant:- We bought tickets for the buffet dinner from KKday and it advertising as "Beef, Lobster, Oyster". The lobster was hard and overcooked. The oyster was tasteless and we can only get 1 at a time. The crab legs were unbearably salty. Definitely not recommended. - The restaurant was lack of staff. Can see 2 staff running around all the time and unable to clear the table fast enough.- The breakfast buffet was absolutely horrible. Most basic stuff including congee (that isn't hot enough) with 2 toppings, eggs, sausage, ham, bread, cereal and fruit only. Would rather go to the local cafe around the corner to have a more flavourful, hot breakfast.Children play area:- The reason we chose this hotel was for the play area. It was advertised to have electric cars that you can drive. When we were there the first day, only 1 car was working but it ran out of battery quickly. Second day with no car that is working. Some other items of the play area is actually broken with wire exposing.

Good but may have improvements on cleanliness.

Bathrooms were not that clean.Location is near the airport but far from most tourist spots.

CONVENIENT LOCATION. REASONABLY PRICED. FRIENDLY AND EFFICIENT RECEPTION STAFF.EXCELLENT HOUSE KEEPING STAFF. INTERIOR DESIGN IN ROOM, RECEPTION AND HALLWAY ISSIMPLE BUT COMFORTABLE.

TILE GROUT AND SEALANT IN SHOWER SHOULD BE RE-DONE WITH BETTER WORKMANSHIP.WOOD PANEL DAMAGE CAUSED BY WATER BOILER STEAM NEEDS TO BE ADDRESSED.

Theme of each floor

We lived in the Greece theme floor. It was bright and the dark blue and light blue made me feel I am in Greece.

Bedroom. bartroom very clean

no breakfast. do not have.

The bed and linens are very comfortable.

Some Amenities we’re missing, like face tissues, need more hanging hooks in the bathroom.

Spacious room for hk hotels

Short stay didn’t enjoy its facilities.The free bottle water is too small