The Perkin Hotel

The staff is amazingly friendly and helpful.

extremely friendly and helpful staff.

Honestly, nothing worth nothing.

I have visited the Perkin three times and my family has visited many times too. My mom and I stayed there last week and were utterly disappointed by what the hotel has become. Our room felt like it has not been stayed in for years - the bed was lumpy, the fridge did not work and smelt funny and it was cramped. We complained and were moved to a different room. While the second room was better, it was far from good. The bed gave us backache, the curtains were torn, the towels were thready and broken (and had labels on them saying 05/2019, meaning they were from May 2019 - we are now in 2024). We asked for ice from reception, they said they do not offer that. We asked for an umbrella to borrow because it was raining, they did not offer it. They no longer have coffee machines in the room but rather provide two measly tea bags. We used a spoon and mug and those were not cleaned or replaced during our stay. The drinks and snacks in the foyer has gone down to a few sweets, stale muffins and a coffee machine. You have to ask for cold milk if you would like a long black with a dash of milk. It felt like everything we asked of the staff was a mission. It was very disappointing given what the hotel used to be and given the high prices they charge for the quality and service you certainly do not receive.

The room was also clean and nice! The restaurant area was conveniently located below the hotel.

It was a pity that there was no bus tab.

The room was very spacious which is exceptional for Hong Kong.The situation is perfect with restaurants, shops and public transport.

The hotel is located on a terrace. To access it, you will need to either climb some stairs or a slope. Be prepared.

Good location next to Mira Place shopping center

- Avoid booking room type with access lounge!! It more expensive but the lounge is in the lobby that everyone can use! So we disappointed- After explaining with staff name Richard for a while.. finally he compensated us by giving grand king type (bigger space & higher floor) - I did thank you him in the next morning for an upgrade.. he just said ok without smiling or kind words.- to improve service mind on staff / show guests your helpful would be great.

This was a return visit to the Perkin, chosen largely for its proximity to where I had some work and the options available in and around Knutsford Terrace for eating and drinking. There are plenty of convenience stores nearby as well as useful bus stops and the Tsim Sha Shui MTR station. The rooms are well appointed with, certainly from the 14th floor and above to at least the 22nd floor, commanding views over Kowloon. The bathroom has a particularly powerful shower.The staff are welcoming and helpful.

The breakfast options here are in the hotel reception area on the 5th floor. They are limited to a coffee machine and some muffins so would not suit those who seek a hearty breakfast to start the day.

friendly staff/clean/centrally located

little tricky to find;)

Very poor

no wineglasses

Bad

Superb

Exceptional

Exceptional

Exceptional

Superb

Fantastic hotel, great staff, facilities and room were 10/10 with great amenities.

Disappointing

Bad

Very good

Pleasant