Shama Hub Metro South Hong Kong

The hotel is relatively new, the room is quite nice, very clean and the beds are really comfy..... the maid service was impeccable at her job and we really appreciated that.

The front desk staff are aloof,,,,,, we booked 2 rooms to be close to one-another as my son was traveling with me, however they separated us by over 20 floors stating they were full.Our booking was for 8 days, but due to the poor location, the 20 floors separation, and the fact TAXIS cannot find the place,,,, we asked to reduce our stay from 8 to 4 nights,,,,, they refused even though they said the hotel was full (which is was not),,, they point blank refused.The bedding was not changed for 4 nights, and irrespective of asking and asking front desk for the rooms to be cleaned each morning, arriving back at the hotel at 9pm we found the rooms NOT CLEANED. The elevators are super confusing with the key card not working in time - off you go to another floor, or pass reception before you know it. Location is terrible..... great for the metro, however no taxi could find it, and we almost missed the flight because of this..... The mountain view was less than impressive,,,, it was a street view.Sorry the above has more negatives than positives, however, we visit HK many times a year and this newly opened establishment appears to have management issues. Even if they offered this hotel free of charge, we would not go back.

This hotel is excellent, very well presented, and the facilities are superb. Aside from our room, we particularly liked the shared kitchen and the gym; additionally, it offers laundry facilities that are free to use.The area around the hotel is nothing special, but it is a short walk to the nearest metro and shopping centre.

There was nothing wrong with this hotel.

Would have been good to have a cook top in the room not just a microwave. Had all the kitchen hardware but nothing to cook on.

It depends on what types of rooms you picked. I had been in and out for 3 times during my stays.The lower level rooms are not good especially 3rd floor. Rm 304 is very noisy, electric curtain is not working. However, I also stayed in upper floor suite, with the size 41-42 square meters. It’s a very good and comfortable room if you don’t mind to pay more. In general, it’s quite comfortable hotel. Clean and nice. Very convenient, close to MTR and bus stop. Shopping mall and restaurants within in walking distance.

The gym room is smelly. It’s smelly like some kind of chemical smell in air. I couldn’t stand for that. I left after 10min and never visited the gym again even though I stayed in this hotel for more than 3 weeks . Luggages storage needs a fee. The hotel staffs are more like the office clerk rather than the hotel staff . One of the staff dropped me the luggage trolley outside my room and left. I need to take 7 luggages one by one to the trolley by myself. It’s disappointed Well, this is a very new hotel, they may need more time to train their staff and improve their service.

Room is good size. Close to MTR station and bus, close to restaurants

Room is noice . Air conditioning is very noise. Electricity curtains are not working properly

- Very spacious room for Hong Kong- Easy transportation by MTR and buses- Quiet and clean room- Great value for money

We put up the "make the room" sign but the room was not cleaned. Otherwise all is good.

The room is large and clean, with convenient appliances. Its location is great : 5 min away from a metro station and a mall.

Noise from the road

It was very clean and the staff were amazing. It was an easy walk to MRT and Southside mall. Transportation was not a problem in the area. It also was a center of going to most attractions in Hong Kong.

Very clean & aesthetic rooms, peaceful views of the hill behind the hotel.

Breakfast options around are a little limited.

We ordered a bigger room, and it was spacious for HK standard. Great with washing machine. Location with great access to MTR and mall with eateries.

The hotel is very quiet, even though it is in front of the highway. Our room was well conceived, cosy, clean, and well-equipped. The laundry room was a big plus.

The room is spacious, quiet, and clean. We like the layout. The staff was helpful.

I wish we have a tissue paper box and hand soap near the sink in the bathroom. The deposit was pretty hefty and there was no notice when the deposit had been released.

The room is bigger than most hotel rooms in HK. Mountain View is nice . Location is really convenient as it is close to mtr. Steps away to take minibus and buses to Aberdeen for local local food. Storage space is ample for longer stay. Staff is friendly and helpful.

clean, modern, larger size room than hk area average. Close to MTR station

little away from centre

Room is spacest for studio. Price is good and reasonable. Only 3 stops to Central/Wanchai. Very helpful front desk staff addressing my inquires. At check out date, a gentleman staff helped us to bring luggage to downstair meeting the taxi ride.

A bit confusing to find the entrance of the premise that is also shared with another hotel apartment. With luggages after long oversea tiring flight, it is quite frustrating to locate where guest should go to the check in lobby for first time stay. Public bus stop near hotel location takes quite long for the one that ride back to hotel from other area.

A substantial apartment very near to the South Island line MTR station of Wong Chuk Hang, so access to all parts of Hong Kong. A pleasant breakfast cafe and a good value plain restaurant are in the same building. We wanted a place to rest over for a couple of days, and this did the job well.

- Love the space. Very few places in HK offer this much space and value. Not even the other Shama around HK.- Getting to Admiralty via MTR from the front door of the property was 15 minutes, we timed it.- Amenities were brilliant, our upgraded room had a washer and dryer.- The gym downstairs was great (if a little small) and the shared kitchen is a great idea for those who wish to cook- Southside mall is close by as well as Circle K and 7/11 at the MTR station which is 2 minutes away and is accessible directly via the footbridge outside. - The staff were very helpful, when our original room had an issue they immediately resolved it for us.- The wonderful house keeping staff too- If you like noodles and fresh coffee there is a cafe and noodle joint next to the lobby area.- The bathroom soaps smelt great.- Shower pressure was good.- Lots of natural light via floor to ceiling windows.- Wireless phone chargers next to bed- Plenty of hiking spots right around the corner- Ocean park is one MTR stop away- The property was kind enough to store our luggage while we’re away in Taiwan for the week.

very close to metro station, also very clean and larger room space It should be recommend to tourist

Got a free upgrade. Staff all helpful and just the ease of getting to the MTR was great. Room was comfy and cosy.

Would have liked access to a hdmi slot on the TV to plug my fires stick into instead of having to cast all the time which was sometimes a hassle.

Rooms were spacious and clean

washing machine cycle took too long