Xi Hotel

Convenient to walk to subway, central to sights in the neighborhood. Breakfast was good and got us started each day. Coffee/tea supplies in the room were appreciated. Clean.

Standard double room was too small for comfort. We upgraded to a superior double and that was just right.

We selected this hotel based on customer reviews. People commented on how friendly and helpful the staff were. The staff were indeed friendly (we arrived past midnight), and very helpful. The staff even gave us detailed directions on self-guided tours.

The room was a bit cramped, but it was cute, very clean, and modern. The breakfast was not that great, but if you want hot coffee and a quick bite to eat, it was adequate and very convenient.

Location. Located in Tsim Sha Tui. walking distance from everywhere. Free-mobile phone with int'l phone calls.

Hotel was small

I like the hotel it is very nice and clean. Staff very friendly and helpful. The only thing I could have used is a business center. I will stay here again,

location. breakfast.

Th location is great! A few local Chinese and several Japanese restaurants all within walking distance from the hotel . A favorite French bakery and coffee shop nearby for a quick breakfast. Hotel is on the MRT red line that can take you to Central. You can walk over to the harbour as well should you be able to walk 15 to 20 minutes away from the hotel.

More Lighting could be better. A bit dark but very soothing in the evenings. And the drainage smell from the bathroom could be managed better.

very convinient location. spacious room for the entire family as it comes with sofa bed. the receptionist are very helpfull. the towel changed everyday. location near to halal food stall and walking distance to MTR station. overall is great.

the room itself is cold without turning on AC. no room heater as in other winter country. but there is hot water heater for bath.

The location, the staff, the cleanliness

No water dispenser

spacious room

bed and pillow too soft

Location was perfect, room was clean, a lot of restaurants right outside the property, stone's throw away from the main street, a few meters walk from the train and bus stations.

the water heater was inconsistent

Location is the best, room is clean and staffs are friendly

Excellent location and the front desk staff was super helpful and accommodating. Bathroom was clean and modern.

Room was quite small for the cost but the value was comparable to other hotels in the area

the room is just same as on the picture. nice location near MTR , mall and victoria harbour.

the room is a little bit dark, and the carpet i think they not clean it everyday.

LOCATION VERY GOOD

room very small. Too small, they sell it for a family room.... it's too small.a lot of noise, the walls are very thin and you can here everything happens around. I was not happy about the payment procedure.... But the most annoying and totally unnecessary is that they will keep my deposit for 14 days. What is the reason if the deposit is just for the minibar consumptions. Why you do not return the deposit immediately !!!!!?????

property was close to malls, train station and shopping centers. very accessible and good location. Nice and friendly staff especially to the old lady who was staying close to the reception area.

aircon was dripping the whole night and was not able to sleep well and our room was next to the staff room and you can hear all the noise from outside.

Great location. Clean room.

Shower gel dispenser was empty when check in.

It is in such a great location that is close to shopping, restaurants, and MTR. The room is clean and good size.

This room was surprisingly nice to a pointQuite modern. Little dark, which I didn't mind. Good use of the space and close to the bay..

The staffs tone could be a bit more nicer. But doesn't bother me..The view was just a back of another building..but for 2 nights I wasn't in there much. Alot of small cosmetic things need attention to. 1 bathroom light was half working etc

we like that its near the MTR and walking distance from the K11 mall

it's only one way street so its hard for cars to go in and out. also the receptionist/staff in the night shift(skinny dude) did not know how to treat us with respect a hotel receptionist should do. imagine we're checking in and he just said straightforwardly said he could not book us on the same floor without even saying hello or good afternoon. i mean hello? you're working with tourists. also he's very rude about our requests and i dont feel comfortable talking to him. we liked the hotel but the receptionist guy is a big no no for us. maybe the hotel should talk to him and make him attend seminars about how to treat guests nicely.

Central location

The hotel reception was very small. It had limited space to sit. The staff were mostly rude and it was not welcoming at all. The room was very dark and not clean. The bathroom was dirty around the sink and in the corners of the floor. We had no hot water in our wash hand basin for the 5 days there. It was worked from an immersion heater that did make the shower hot but it ran out quickly. The room was dated and dark even with all the lights on.