Tollgate Motel

They were responsive and attentive. Our room wasn't meeting our expectations ( we booked with them based on the reviews and the stars) and when we raised the issues they gave us a better room.

The location was perfect for us. The staff went above and beyond expectations. While obviously old and weary the room was spotless and the bed comfortable.

We would have liked a working "kitchen" sink, rather than a bowl for cleaning dishes. There was only the floor to put suitcases on. The airconditioner was ancient.

Beds were comfortable.

The advertisement showed a kitchen sink. Microwave and the kitchen sink was the main reason we selected this room. Microwave, plates and utensils were there. But there was no way to wash the dishes. The sink inside the bathroom was an ultra small one with two separate hot and cold taps(old passion) and there was no way to clean dishes.

Old property requires maintenance. Toilet/bathroom was extra small. Kitchenet was just a small table.

Location

Good location for us, we travelled for doctor appointments and they where all near by.Room was basic but good. Staff was very friendly and helpful.

Noise from the road was loud. especially the trucks coming down the hill from mt baker rd. Also, a few other guest I found looked a bit suspicious. I was a bit worried about our car.

Affordable

Shower drain struggles to drainRoad noise which can’t be helped

The location was good. It was far from the beach, but you could go to the city center by bus in 20 minutes.The staff was very friendly and helped us when we needed something.

The room didn’t have a kitchen sink, and the bathroom sink was very small, which was uncomfortable.

Cleanliness, smelt very clean, beds were comfortable, staff accommodated our boater trailer by offering the parking place in front of reception

The curtains let in a lot of car park lighting and it was difficult to get the water to wash the dishes

This place shouldn't be on...

This is more of a hostel for what (with respect) look like homeless people than tourists. It is grim. Hideous woodchip wallpaper with ugly brown paint, filthy carpets and shocking front door.

The bed was comfortable.

It was a bit dated and the bathroom was tiny. The other guests were noisy.

The manager was fantastic. We were checking in late and out early. He made sure everything was sorted for us. Can not fault management at all.

Was a little pricey for the quality of the room.

Location ideal for getting me to the racetrack. Large rooms with comfortable beds. Very quiet even though it was so close to Mount Barker Road. Off road parking as well. Rooms had microwaves and eating utensils which was ideal.

Nothing really other than a mix up over an extra night.

Affordable

Shower drain struggles to drainRoad noise which can’t be helped

N/A no breakfast available

Bathroom very tiny plus needed a clean , the whole motel is very dated has no appeal

Conveniently located near Hungry Jacks and for getting out of town west bound.

It was the smallest shower I've ever seen.

It was close to a lot of restaurants and shops, easy to navigate from and easy to get back to.

The property was fine

Being close to the city

Water pressure was very little in the shower had to wait 5 minutes to get hot water and the music noise Saturday morning at 6 am slept going till 6.30am which then woke my boy up and us as well

Asked for refund on one...

Bathroom was flooded. Smelled. Kitchenette was a plastic bucket with cloths. Door not even able to open properly in room with single beds- so tiny.

It was an ok place. Obviously for the price the usual tenants could be expected. Wasnt a dump, but lord every single truck at the nearby intersection sounded like it was in the room with you all night

Sleep was an illusion due to the constant noise outside, and very thin walls.

Old run down frightening place....

Everything. Nobody should book this hotel unless it is an emergency and you have no other options. Very run down old damaged everything and shower was out of horror movie. We did not use it! Not sure how it got any rating above -8.