Adelaide Marriott Hotel

Clean big rooms and bathroom

Street activity outside

All the finishes were high end, beautiful and well thought out. Service was impeccable.

There was nowhere quiet to go for a meeting outside my room. The common area music was nice but to loud. I finally went to the 2nd floor where elevators exited nice seating there. I would have liked a jacuzzi or sauna

This was a great hotel, very close to everything in central Adelaide, the M Club King Room was luxurious and very comfortable. The room came with Lounge Access, which provided very good value and was comfortable.

I really wish more hotels would have the diffuser fitting for hairdryers.

The hotel is stunning, no issues there.

This was my third stay in 3 weeks. I Airbnb my house so I stay in hotels 50-80 nights a year and was hoping the Marriott would be my go to. The first stay went well, the second stay was a bit average with billing issues and then being sent a blank invoice.The manager assured me of an improved showing this time around. I changed my booking from here to direct to the hotel but sheepishly forgot to cancel one of the two rooms booked. The front desk attendant flat out refused a free cancellation for the accidental 3rd room. I asked for him to check with the manager and get back to me, that never happened. I eventually went back down a few hours later and he said the manager declined. I asked to see the manager and after apologising for my mistake, and also highlighting I was still occupying 2 rooms she begrudgingly agreed but said she would put a black mark on my name with comments that I wasn’t to receive any further favours.The hotel was half full, the free cancellation had no impact on their revenue so to go to such depths to shame me was just silly.I get up to the room, some nice cakes for my daughter birthday (thank you). I went and showered and went to tilt the shower head only to get a handful of human filth (see picture). I sent the manager an email but nothing was done, nor was my email or picture followed up.This is a beautiful hotel, maybe understaffed? If you want spot on service, try Crowne Plaza…yeah not as fancy but you are treated like a guest.

The facilities, staff, rooms, amenities, everything was exceptional. Whilst not a hotel aimed at families, we were travelling with three young children and the staff were nothing but accomodating and the adjacent rooms were set up perfect for a family!

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Nice room

Poor lobby design.Toiletries are generic bulk bottles.M club food very average.

The breakfast and the location are perfect!!!

The indoor pool

The staff were polite , friendly and very helpful

Location and cleanliness.

Upon check out we found the staff to be unable to explain the reason why the hotel couldn’t accept part of our payment being an eftpos card for $250 which our daughter had given us? Not acceptable for a five star hotel.

the breakfast was very good. I like the cold press juices and daily Asian food section - like miso, congee ,etc. The bacon was locally sourced, very fresh.

staff numbers are not enough. Hence my request for tooth brushes has not been met , even though I requested twice.

Good location. Staff helpful,friendly and professional. Amazing views. Comfy bed and large bathroom with amazing shower. Good sized pool. Great buffet breakfast.

$140 for valet parking for two nights for a car that would say in the carpark the whole time was a bit expensive. Especially when self car parking was $64 for two nights. Pillows weren’t that comfy. It was hot in the room over night even with the aircon on- it seemed like it went into sleep mode but it didn’t show that on the control panel and the aircon worked really well during the day when it was 40 degrees plus. No spa.

Staff, comfort, amenities, breakfast all outstanding

Grateful for early check in and late check out.

We saw the housekeeper to advise we were going out and she could service the room however she didn't. $8 delivery charge on room service seems excessive. No complimentary water, which would be nice.

The staff, room and facilities were fantastic. The bath, AMAZING!

This property has only been open for 12 months. Everything is in great order. Our room was comfortable with a nice bathroom. The swimming pool was excellent. All the staff were very friendly. A special mention to the concierge team and Jean Baptiste (excuse spelling) all very helpful.

Location and amenities. Shower was amazing

Breakfast room was a bit crammed

Brand new, cool, luxurious huge room

The pillows are massive, too high, and so uncomfortable for my neck and shoulders I had to sleep 6 nights on folded towels. No pillow options available- ridiculous for a hotel of this quality

The manager was very understanding and kind in assisting us with a change of room for our wedding anniversary.

The Marriott was one of the best hotels we have stayed in. The location was great,staff were super friendly and the services outstanding. The continental breakfast in the morning was the absolute best I’ve in counted, both inside and outside Australia. Well done.

Spacious, great views, staff are super friendly and helpful. Loved the food

The fridge door wouldn’t close properly. I had to slam it every time. The kettle could do with an upgrade to a better one. The bath tub was not cleaned properly, the sides were still gritty.