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About
Located in the heart of Broadbeach on Australia’s Gold Coast, The Phoenician Resort offers fully self-contained and spacious holiday apartments with a private balcony or courtyard, and a kitchen. Guests enjoy free secure parking, free WiFi, a sauna, spa and fitness center. The complex also features 2 swimming pools and a children's pool. All one and two-bedroom apartments at The Phoenician are bright and airy. Each has a well-equipped kitchen with a refrigerator, microwave and dishwasher. All apartments have a separate lounge area, satellite TV and washing machine. Guests also have access to a games room. The resort is just 164 feet from the Oasis Shopping Center and Kurrawa Beach is just 10 minutes’ walk away. Gold Coast Airport is 9.9 mi away.
475 Reviews
- Cleanliness
- 8.5
- Staff
- 9.1
- Location
- 9.5
What Guests Say
- “Room size , great lounge, 2 huge TVs, Foxtel, location”
- “Large and comfortable apartment, fully equipped kitchen with washer and drier, clothes rack for drying clothes and balcony Good air…”
Top Amenities
- Swimming Pool
- Free Internet Access
- Free Parking
- Spa
- Fitness Center
- Hot tub/Whirlpool
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/41 Bedroom Apartment
- Accessible bath/shower
- Air conditioning
- Alarm clock
- Baby Cot
1/42 Bedroom Apartment
- Accessible bath/shower
- Additional bathroom
- Additional toilet
- Air conditioning
1/3Two-Bedroom Apartment
- Accessible bath/shower
- Accessible by lift
- Additional bathroom
- Air conditioning
1/1One-Bedroom Apartment
- Accessible bath/shower
- Accessible by lift
- Air conditioning
- Balcony
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What Guests Loved
Based on 475 reviews
Pros +
- Room size and pool
- Room size , great lounge, 2 huge TVs, Foxtel, location
- Large and comfortable apartment, fully equipped kitchen with washer and drier, clothes rack for drying clothes and balcony Good air conditioningOutdoor and inside swimming pools and an indoor whirl poolBarbeque facility at the outdoor poolSauna and gym which we didn't Close to the tram stopShort walk to the beachOver the road from restaurants and more bars and shops a short walk awayHired beach towels for 5 Australia dollars
Cons -
- Was not as clean as it could have been. Floors not vacuumed and shower not the best.
- Nothing really that we didn't like, shower is over the bath, so have to step in which might be a problem if you struggled with mobility.Some street noise on an evening, not too bad and this generally stopped before midnight
- The pools could if been refurbished as there was alot of discolouring and the pictures were deciding on linemade it look better than it was. But overall it was lovely to stay
Room size and pool
Was not as clean as it could have been. Floors not vacuumed and shower not the best.
Room size , great lounge, 2 huge TVs, Foxtel, location
Large and comfortable apartment, fully equipped kitchen with washer and drier, clothes rack for drying clothes and balcony Good air conditioningOutdoor and inside swimming pools and an indoor whirl poolBarbeque facility at the outdoor poolSauna and gym which we didn't Close to the tram stopShort walk to the beachOver the road from restaurants and more bars and shops a short walk awayHired beach towels for 5 Australia dollars
Nothing really that we didn't like, shower is over the bath, so have to step in which might be a problem if you struggled with mobility.Some street noise on an evening, not too bad and this generally stopped before midnight
Exceptional
The pools could if been refurbished as there was alot of discolouring and the pictures were deciding on linemade it look better than it was. But overall it was lovely to stay
Great location, clean property.
The reception lady on arriva/checkinl was quite condescending.
Convenience and quiet in a busyness of the Broadbeach life.
Needs an update but the layout is great In the apartment. The cupboards are showing age! Still a great place to stay and very very clean.
Great location in the heart of Broadbeach. Nice spacious apartment.
Paying $5 for the pool towels.
The location for what we needed was excellent. We love Broadbeach and the resort is close to shops, a plethora of restaurants and a supermarket… and it’s very close to the beach which is only 5 mins walk away.
We were in the East Tower and it is very dated. The apartment had paint peeling off a wall and we could not get the shower to work on either of the nights we stayed. We instead had to have baths so at least we could refresh ourselves. When taking the lift down to the foyer of that tower there was a really strange and pungent smell throughout that entire area before either going outside or coming back in.
The location and the facilities were great.The room was nice and big for the two of us.Reception staff were really nice.
Just a minor issue in the bathroom took a while to get it looked at.
Perfect size apartment, full kitchen, great pools, sauna and spa. Walking distance to everything. Very clean and comfortable.
Phoenician has been my daughter's favourite holiday destination to stay for the past 5+ yrs. Awesome staff super friendly & helpful when needed. Very clean facilities throughout. Location is perfect short walks to restaurants beach, parks etc. Cant wait for our next getaway with myself & my daughter. Highly recommend very family friendly.
Could of done with an bigger clothes air drying rack.
Excellent location. Love the warm pool option.Spacious, balcony apartment.
I can't think of anything.
Great location, lovely pool and gym
Some minor things in our room didn’t work eg lamps, lounge light
Proximity to everything.
Didn’t like the demands on how the room needed to be left before leaving which we always leave clean and no room service at in the four days.Paid big money to do the cleaning for them.
The location was great and the view of our unit was good.
No resort type services available like pool or in house bar and restaurant. Plenty of options outside though.
Location was fantastic. Staff were friendly
The room and linen were not clean
Location is amazing!! Facilities are good relative to the age of the property. Our 2 bedroom was very generous in size and layout, and was a comfortable stay!
Nothing really… if I had to knit pick- beds were a bit hard… not ideal having to pay for beach towels / toilet paper/ garbage bags
Location , pool , staff
Bathroom exhaust fan is not working properly
Great location, nice facilities and friendly staff
Handy location. Early check in. Free parking.
There was a fan constantly running in the bathroom which did not turn off. The place was quite tired.
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Hot tub/Whirlpool
- Heated pool
- Indoor pool
- Outdoor pool
- Salt-water pool
Fitness & Spa
- Fitness Center
- Spa
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 10:00 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 to 2 can stay with cot, subject to additional charges. Children of age 2 and above can stay with extra bed, subject to additional charges. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note that there is a 1.8% charge when you pay with a credit card. All guests under the age of 18 must be accompanied by a parent or guardian. The property has the right to refuse any booking, when the legal guardian over 18 years cannot provide current photo ID or proof of guardianship, if requested upon check-in. Please note that The Phoenician Resort requires a credit card pre-authorization of AUD 200 upon check in to cover any incidental charges. Please note that check-in is not available outside reception opening hours. Any late arrivals won't be able to check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of AUD 200.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 14 days of checkout via credit card, subject to an inspection of the property.
Location
24 - 26 Queensland Avenue, Gold Coast
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