Palm Royale Cairns Resort

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box. In the event of an early departure, the property will charge you the full amount for your stay. Please inform Palm Royale Cairns of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. A damage deposit of AUD 250 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Please note that a 1.5% surcharge applies for payments made with Visa and Mastercard credit cards. Please note that a 2% surcharge applies for payments made with American Express and Diners Club credit cards.