3.5-Star Hotel

Reef Palms

41-47 Digger Street, Cairns, - Australia
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Reef Palms
1/44
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$80
per night

3.5-Star Hotel

Reef Palms

41-47 Digger Street, Cairns, - Australia
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Top Amenities:

Free Internet AccessFree ParkingHealth ServicesSwimming PoolSwimming PoolSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

6.5

Pleasant

Based on 1806 reviews

Location Of Hotel

7.7

Hotel Cleanliness

7

Hotel Staff

7.7

Overall Quality

6.5

Show 7 Verified Reviews

About

Located 656 feet from the Esplanade and offering free Wi-Fi, Reef Palms offers self-contained studio and apartments, plus a swimming pool with recreational spa, barbecue area and full laundry facilities. Guests can enjoy the quiet and relaxed atmosphere of Reef Palms Cairns, only a 20-minute walk from central Cairns. The outdoor restaurants and bars of the Esplanade are a 3-minute walk away. Designed in traditional Queenslander style, all rooms include a fully equipped kitchen, air conditioning, spacious indoor living space and a private balcony. The tour desk at Reef Palms can arrange trips to local attractions, including The Great Barrier Reef, Kuranda Skyrail, Daintree Rainforest and Cairns Tropical Zoo. Reef Palms Resort is 2.5 mi from Cairns Airport and transfers to the airport are available.

Guest Policies

Check-in:

After 14:00

Check-out:

Before 10:00

Pets:

Pets are not allowed.

Important Info:

Please inform Reef Palms of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to the coronavirus (COVID-19), this property has reduced reception and service hours. A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card. Please note that there is a 2% charge when you pay with a Visa or Mastercard credit card. Please note that reception hours are: Mondays - Fridays 06:30 until 21:30 Saturdays - Sundays 07:00 until 17:00 If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Swimming Pool
Swimming Pool
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Accessible toilet
Daily disinfection
Facilities for disabled guests available
Family rooms
Fence around pool
Free Wi-Fi
Free parking
Kids' pool
Non-smoking property
Non-smoking rooms available
Outdoor pool
Professional cleaning services
Salt-water pool
Spa services
Swimming pool
Wheelchair accessible

Guest Rating

6.5

Pleasant

Based on 1806 reviews

Location Of Hotel

7.7

Hotel Cleanliness

7

Hotel Staff

7.7

Overall Quality

6.5

Pros +

  • Not much. Pretty sure there were permanent residents there.
  • large room,cleanliness
  • Our room was really nice and the staff treated us great! We would definitely stay here again.

Cons -

  • Only one key. Walls were thin and a child screaming in the middle of the night, every night. Lamp shade filthy. Room fan loud. Outdated furnishings. Bad smell.
  • At booking we were instructed to provide hotel with flight info for advertised shuttle (reason we booked). After we did this we were informed by hotel there was no shuttle. We attempted to cancel the same day hotel responded but manager refused. Dishonest
  • Smell of stale smoke in foyer. My baby was crying as I arrived I would have appreciated if I could have been able to go to the room while my husband looked after the details.

Business Traveler (139)

Solo Traveler (307)

Traveling as Couple (435)

Family with Young Children (460)

Family with Teens (2)

Senior Traveler (19)

Group Traveler (133)

6
9/27/2024
Not much. Pretty sure there were permanent residents there.
Only one key. Walls were thin and a child screaming in the middle of the night, every night. Lamp shade filthy. Room fan loud. Outdated furnishings. Bad smell.
7
11/25/2019
large room,cleanliness
10
6/2/2018
Our room was really nice and the staff treated us great! We would definitely stay here again.
10
5/8/2018
The staff were great!

Room Options

1/6

Triple Studio

453 sqft • 1 Queen and 1 Single

Accessible bath/showerAir conditioningBalconyBath or Shower

Room Details and Photos

1/7

Deluxe Spa Studio

420 sqft • 1 Queen

Air conditioningCarpetingCleaning productsCloset

Room Details and Photos

1/8

Deluxe Family Room

453 sqft • 2 Single and 1 Double

Air conditioningBalconyBath or ShowerBody soap

Room Details and Photos

1/7

Twin Room - Studio

453 sqft • 2 Queen

Air conditioningBalconyBath or ShowerBody soap

Room Details and Photos

1/8

Deluxe Quadruple Room - Non-Smoking

453 sqft • 1 Queen or 2 Single

Air conditioningAlarm clockBlackout curtainsCarpeting

Room Details and Photos

Standard

sqft

Air conditioning

Room Details and Photos

Accessible Queen & Single Studio Apartment

431 sqft • 1 Single

Accessible roomAir conditioningClosetFree Wifi

Room Details and Photos

Location

Reef Palms

41-47 Digger Street, Cairns,