3-Star Hotel

Arrow on Swanston

488 Swanston Street, Melbourne, - Australia
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Arrow on Swanston
1/48
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  • Policies
  • Amenities
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$69
per night

3-Star Hotel

Arrow on Swanston

488 Swanston Street, Melbourne, - Australia
View Map

Guest Rating

6.2

Pleasant

Based on 7782 reviews

Location Of Hotel

8.6

Hotel Cleanliness

6.9

Hotel Staff

7.7

Overall Quality

6.2

Show 9 Verified Reviews

About

Located in the heart of Melbourne, Arrow on Swanston features an outdoor pool and a fitness center. It is just 5 minutes' walk from Lygon Street and 10 minutes' walk from Chinatown and Queen Victoria Market. There are tram stops at your doorstep. All accommodations at Arrow on Swanston Melbourne includes air conditioning, heating, a TV and tea/coffee making facilities. The apartments also feature a well-equipped kitchen and dining area. Secure parking is available upon request. Guests can work out in the fitness center. The hotel also provides a self-service laundry area, beauty salon and convenience store. Hot meals and refreshing drinks are available at the on-site cafe. The property is a 4-minute drive from the University of Melbourne, St Vincent's Hospital and Royal Melbourne Hospital.

Guest Policies

Check-in:

After 14:00

Check-out:

Before 10:00

Pets:

Pets are not allowed.

Important Info:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 1.8% charge when you pay with an American Express or JCB credit card. Please note that there is a 3.8% charge when you pay with a Diners Club credit card. Please note check-in time is from 14.00 until 23:00. Guests arriving outside reception opening hours must contact the hotel prior to arrival using the contact details found on the booking confirmation, to receive late check-in instructions. Please note that this hotel requires a AUD 100 credit card pre-authorization upon check in. If a valid credit card cannot be provided for authorization purposes, please note that a AUD 100 bond from a debit card or cash payment will need to be provided on arrival. Please note parking is subject to availability and extra charges apply. Please note that all rooms are individually furnished and the photos are presented as a guide only. Upon arrival, guest will be required to sign a standard registration form and accept the terms and conditions therein for his/her stay. Hotel has the right to charge on nominated credit cards / bond that registered at check in for compensation after guests check out or before bond is refunded in the event of: 1) Any damage caused to hotel rooms during guests stay, including room structure, hotel furniture, etc. 2) Any hotel properties have been removed from the rooms. 3) Special cleaning required due to conditions of the room after check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Swimming Pool
Fitness Center
Spa
Business Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Accessible parking
Business center
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Non-smoking property
Non-smoking rooms available
Outdoor pool
Professional cleaning services
Salt-water pool
Spa/sauna
Swimming pool

Guest Rating

6.2

Pleasant

Based on 7782 reviews

Location Of Hotel

8.6

Hotel Cleanliness

6.9

Hotel Staff

7.7

Overall Quality

6.2

Pros +

  • Airconditioning
  • The location.
  • The location was really good. Tram just outside the door and walking distance to most things.

Cons -

  • The window was cracked and covered with a black film There were cockroaches in the kitchen area The TV was very bad with only free to air channels half of which didn't work The location was hugely noisy
  • The staff were not helpful apon check in. The room was not cleaned properly with hair in the bathroom and stains/marks on the duvet.The room itself was just in bad condition much like the gym.
  • The check in was very slow and the staff were not friendly.

Business Traveler (354)

Solo Traveler (616)

Traveling as Couple (813)

Family with Young Children (1129)

Family with Teens (1)

Senior Traveler (31)

Group Traveler (765)

3
5/19/2025
Airconditioning
The window was cracked and covered with a black film There were cockroaches in the kitchen area The TV was very bad with only free to air channels half of which didn't work The location was hugely noisy
5
3/28/2024
The location.
The staff were not helpful apon check in. The room was not cleaned properly with hair in the bathroom and stains/marks on the duvet.The room itself was just in bad condition much like the gym.
6
12/2/2023
The location was really good. Tram just outside the door and walking distance to most things.
The check in was very slow and the staff were not friendly.
3
12/2/2023
central location
broken elevators, cleanliness issues in common areas and halls. My room had clearly not be vacuumed or cleaned properly as dirty finger prints were on the kitchen benches and glitter and pieces of paper were still on the carpet of my room when i arrived.

Room Options

1/5

Triple Room

302 sqft • 3 Single

Air conditioningBlackout curtainsCarpetingChildren's high chair

Room Details and Photos

1/4

Standard Studio

205 sqft • 1 Double

Accessible by liftAir conditioningBath or ShowerBody soap

Room Details and Photos

Family Penthouse

808 sqft • 1 King • 1 Sofabed

Air conditioningCarpetingCity viewCloset

Room Details and Photos

1/5

Deluxe One Bedroom Apartment

334 sqft • 1 Sofabed • 1 Double

Accessible by liftAir conditioningBalconyBath or Shower

Room Details and Photos

1/13

Deluxe King Studio

410 sqft • 1 King and 1 Single

Air conditioningBlackout curtainsCarpetingChildren's high chair

Room Details and Photos

1/11

Penthouse Suite

969 sqft • 1 Queen • 1 Sofabed

Air conditioningBlackout curtainsCarpetingChildren's high chair

Room Details and Photos

1/18

4-Bedroom Penthouse

1615 sqft • 1 Queen • 1 Queen • 2 Single • 1 Single • 1 Sofabed

Air conditioningCarpetingClosetClothes rack

Room Details and Photos

1/7

2 Single Bed Superior Room

463 sqft • 1 Single • 1 Single

Air conditioningBlackout curtainsCarpetingChildren's high chair

Room Details and Photos

1/4

Deluxe King Apartment

410 sqft • 1 Queen and 1 Single

Accessible by liftAir conditioningBalconyBath or Shower

Room Details and Photos

1/4

Deluxe 2-Bedroom Apartment

302 sqft • 1 Single • 1 Queen • 1 Sofabed

Air conditioningBlackout curtainsCarpetingChildren's high chair

Room Details and Photos

1/12

Two Bedroom Apartment

496 sqft • 1 Double • 1 Single

Air conditioningBlackout curtainsCarpetingChildren's high chair

Room Details and Photos

1/4

Two Bedroom Apartment

496 sqft • 1 Single • 1 Double

Accessible by liftAir conditioningBalconyBath or Shower

Room Details and Photos

1/9

Family Apartment

410 sqft • 1 Sofabed • 1 Double • 1 Double

Accessible by liftAir conditioningBalconyBath or Shower

Room Details and Photos

1/5

Deluxe Two Bedroom Apartment

302 sqft • 1 Sofabed • 1 Single • 1 Double

Accessible by liftAir conditioningBalconyBath or Shower

Room Details and Photos

1/14

Family Penthouse Apartment

808 sqft • 2 Double • 1 Sofabed

Accessible by liftAir conditioningBalconyBath or Shower

Room Details and Photos

1/4

Four-Bedroom Penthouse Apartment

1615 sqft • 1 Queen • 2 Single • 1 Queen • 1 Single • 1 Sofabed

Accessible by liftAdditional toiletAir conditioningBalcony

Room Details and Photos

Location

Arrow on Swanston

488 Swanston Street, Melbourne,