Hotel PentHouse

The hotel is in good location if you want to drive from Rome to Venice (nice stop for rest) and you can also visit San Marino just 1.5 hour driving. Receptionist is very nice and gentle, staff is friendly and helpful. And the price is affordable.

This property was fine, however, it is older. The staff were amazing and everything was clean. If you prefer something updated, this may not be for you.

The rooms were dark and outdated.

Unfortunately, problems with cleanliness the “superior” room was large but with little furniture. There is plenty of room for a sofa to relax, but only a small chair.The room was chosen as it had a spa bath which might help a back problem. Unfortunately the water was discolored and when the jets engaged, much sand and “other” debris clouded the bathtub even more, making it uninviting and u useable. Long hairs sat at one part of the bath and in the basin.The staff suggested as it was a late booking, the room may not have been fully cleaned to standards. A pity, as the hotel offers otherwise a clean fresh environment

Lovely staff and great, picturesque location

Limited breakfast options and small double rooms

Easy to find, clean and friendly/helpful staff.

The staff are the best thing about the property, very friendly and really helpful.

The bed was quite hard, breakfast a bit basic

The hotel was clean and the staff was mostly accommodating.

Unfortunately, despite it being June 7th, the pool was not yet opened. While that is unfortunate, and was one of the reasons we booked the hotel, we were willing to look past that. The main issue was that our room (and the rooms of the people we were staying with, we were there for a wedding) were essentially saunas when we arrived. When we left for dinner, we turned the air conditioning on "low", but when we got back from dinner, the rooms were even hotter than before. We found out that this was because the air conditioning had not yet been turned on for the season, so the thermostats were still set to hot. We were not informed about this at check-in, and only found out when we asked the staff around 11PM (we also had to wait for the staff for 15 minutes). The first night, we slept with the windows and curtains open to get some fresh air, but it didn't make for a comfortable experience, as you could hear all the road sounds, and the light came in early in the morning. The second night, we had to ask them to provide us with fans, which they did, but the room was still extremely hot, so we still kept the windows open. Unfortunately, this is not at all the level of comfort, service, or communication we would have expected at this price range.

Location is fine

Wifi was non existant or at least did Not reach my room.Breakfast did not meet the lowest standard. Only cereals. Annoying.

Nothing, what you would remember for the rest of the life.

We couldn't use pool, which was in hot summer (July) rather strange. Air Condition was not able to cool the room to at least 25degrees. Breakfast was rather lower stadard based on the experience from other hotels, which we have used during the roadtrip in Italy.

Nothing !

Very little air conditioning on.Reception only manned sporadically.Swimming pool floor covered in slime totally unacceptable.Bins in room not emptied and they tried to charge me for changing the towels.Breakfast cold.I would never use this hotel again!

the stuff was really kind and welcoming

breakfast was really bad, especially the eggs and croissants. the location is not good.the room was really hot, even with the full AC on. for sure this is not supposed to be more than a 2 stars Hotel.

The breakfast was acceptable, could it be better. The staff was wonderful, though, very friendly. We could not figure why the Wi-Fi did not work. It is a great location outside of the walled city.

the fantastic scenery in the morning

the breakfast was not self service and slow

We liked the staff, location, and bathroom.

Listed as a 4-star hotel but didn’t have 4-star amenities.

The location was good

No functioning air conditioner in both rooms, it was literaly like a sauna, could not sleep!

Nice comfortable clean room, quite friendly staff.

Arriving late at night and after a 9 hour driving journey, A very rude member of staff asked me to move my car from where I stopped for a couple of minutes just to drop my wife at the reception only to check in. The worst first impression possible!!He could have a great career as a traffic officer! Hospitality is clearly not for him!!!!!

Good breakfast and polite staff.

The room and the place were different from what is advertised on booking and on the hotel's website. No restaurant, room service, no view, or wellness services. Most importantly, the A/C blows directly on the bed, and the flow cannot be regulated. We spent the night turning the system off and on. The bathroom sink was also partially clogged, and only a small soap bar and two tiny bottles of shampoo were provided for two people. Definitely not what we expected from a 4 stars hotel and for the price.

Large bathroom in relation to the accommodation unit.

Breakfast was a total disappointment. They put cornflakes on the table, but don’t put milk. I don't know why, I guess to watch ... Breakfast starts at 7:00, milk arrives at 8:00. There was no juice, the coffee was not to be poured as usual, but from the cafe. Nothing but a few cakes. They didn’t even put croassani which is the standard in Italy. The croissants were placed on the table around 8:00 and about 10 pieces (we are talking about a hotel with a lot of rooms). Rusks, nutella and marmalade. Shame. The meaty part, salami and cheese came after breakfast had already started a long time ago, around 8:30. It is clear to me that breakfast in Italy is generally poor, but this was below all expectations. Question for the owner ... So when you have already invested millions in the facility, why are you so stingy to invest in a normal breakfast? People won’t come back if the wall is painted blue, but they will if they see a smile (it’s free), good food and a comfortable mattress and pillow (and that part isn’t exactly some, the beds are hard). Make it a competitive advantage and you will not have an empty hotel. Look at how Bulgarians do it (even feel free to come to Croatia). There are probably no scrambled eggs in Italy, ham, hot dogs, sausages ... I don't know if you've seen that ... that it exists. To summarize shamefully and miserably.

Staff was super

Its location, quite far from Perugia (Booking indicates it is 8 km away from the city centre, it's actually 27 km!).

Great staff, always happy to help with any request, thank you ?