Ocean Gardens

The view.

The noise from the street below is unbearable. I stayed here twice and both times it kept us awake all night.

Gorgeous property. Although almost nothing is walkable in the area, the property itself was gorgeous. The rooftop is spacious and well maintained. The pool is great. The staff is very kind and we dined at the restaurant every night. It is a convenient location if you have a car. We would love to come back.

The water was often luke warm if not even cold. I'm sure it was due to showering during busy times during peak season though.

Nice ocean view from our balcony. Loads of greens, plants and flowers.

The rooms are very old fashioned, the bathroom also need updating. We were pretty lucky as the hotel was nearly empty during our stay so we had the sauna and the pool all to ourselves. The pool was nice but it needs a good cleaning as the bottom was very dirty. Unfortunately the bar on the terrace was closed so we couldn’t even enjoy a few drinks while admiring the view. That was disappointing. The staff at the restaurant didn’t look too happy to be there. The food was one of the worst I’ve ever had, the fish was swimming in oil, we ordered steak and they didn’t even ask how we liked it cooked, unfortunately it wasn’t cooked properly as some part of the steak was fully cooked some was medium some was medium rare.

Clean, comfortable room with balcony. Good views of Funchal.

WiFi at best intermittent and then very weak. Very poor phone signal.

Idyllic, not too busy, clean, comfortable , plenty of parking space and bus stop in front of the hotel.

You do need to take the car or bus to get anywhere. The street isn't easily walkable.

Very clean. Great location (even if the street was sometimes noisy) and amazing view over Funchal and on the ocean. Spacious room. Nice outdoor swimming pool with amazing view.

The continental breakfast was nothing special, and the service during breakfast was not great either. The hotel in general was a bit old fashioned. I was expecting something better for the price.

Excellent view, not Close to the centre of Funchal which for us was a bonus,

There is no coffe tea station in the room and this is what we didn't like,

Nice hotel in amazing place

Very basic breakfast for four star hotel , need to improve , if You want 10 points of 10 for hotel ratings. Cofe is not cofe, its drink with cofe taste.

- Very friendly staff- Very clean room every day- Fantastic view onto the ocean and Funchal- Good restaurant always open with friendly staff as well- Free parking

- Noisy (next to the road + thin walls)- Hotel is a bit in need of renovation

Lovely views over the Atlantic, Funchal and the sea port. Very good bus service. Excellent staff.

Unable to walk into Funchal as the road was too narrow and busy.

nice view

no way could you walk to and from the hotel as there were no foot paths and it was a winding road halfway up a mountain.

Great views, very clean property, good facilities, very comfortable bedroom and well equipped bathroom. bus stop right outside.

shower leaked, so mopping up reasonable amounts of water each day - impossible to stop it. bar wasn’t open and public areas lacked atmosphere at this time of year (early March). Quite a long walk to get to a restaurant or bar. outside of the hotel, area is rather scruffy

Bed was perfect. Breakfast was good. Staff is Gert friendly. The restaurant serves great food.

Bathroom was soaked after taking a shower

Staff, comodidades e vista brutal!

View and confortable bed

The Food ridiculous Breakfast bread and fruit No hotel meal for 4 star hotelStrange

The amazing views is of course something that has to be mentioned and cannot be missed, beautiful sunrise and sunsets and views across the bay, the lights of an evening at Christmas are stunning. The staff, all of them, area fabulous, nothing is a trouble. The food in the restaurant is also some of the best in Madeira, some say a little pricy but for us coming from the Uk the prices were average and not more than we expect. The rooftop pool and bar areas are a must see and if you care to walk you can quickly climb up hidden staircases outside the hotel and be over 1000ft above sea level, looking down on the world. This hotel is somewhere to completely unwind and decompress. There is a free shuttle bus down to the town which is very handy as you would not want to walk it, even for me this would be a push to do both ways. Food tip: if you like prawns - the garlic prawns with a bolo do caco is a must have, the portion sizes are generous for everything so sharing is a good option.

The only very small thing that let it down for me were no tea/ coffee making and no iron in the room (although the staff did iron an outfit for us when we asked for an iron, amazing!). I also hate plastic waste so please use a more sustainable shampoo/ body wash option & change to permanent glasses in the bathroom. Coffee and juice at breakfast could be better.

location, furniture, bathroomeverything was very cleanfriendly staffamazing view

- air conditioning was not working - the heating didn’t work at all and the room was rather cold- the water wasn’t warm enough - it took longer than 10 minutes for the water to reach at least body temperature but in combination with the cold room it was really uncomfortable to take a shower

The amaxing view at breakfast. Que cozy room and great walking shower.

The fact the staff didnt knew about any booking.com arrival when we checked in.

The bathroom, floors, furniture

Confusing signs (I couldn’t find the room at first and I didn’t find the swimming pool)

Loved the room new and great viewsPool good size loved the terraceAnd the restaurant a Montanha great place and the food hum!! Loved itVery friendly staff and very helpful.

In the beginning is a bit confuse to get around is so many lifts in different floorsBut we manage