Hyatt House London Stratford

The bed was firm and comfortable the kitchen and bedroom were clean.

These are priced and marketed as a 4* standard IHG property, this example really lets them down. Staff did not warn about road being closed, didn¿t help me with luggage trolley getting to room, shower mouldy, plug socket broken, breakfast chaotic

kitchen, LR, bedroom suite and the very helpful staff. The concierge service was superb. Management responded quickly to a service request

Good rooms. Surprisingly good breakfast

Outside entrance in inclement weather. Only one lift working made use difficult

The beds were very comfortable. Excellent location near a station. Direct access to multiple airports. The room was clean and modern.

The staff could have been friendlier, but overall welcoming. The breakfast was just okay.

Very nice staff, decent breakfast, spacious room. Huge shopping mall right next to the hotel, with anything available. Very close to metro. The room was very quiet. Cleaning is good.

First time finding the hotel can be a bit tricky. Hotel location is too far from all common places of interest. It took me 30+ min every time to get to somewhere I wanted. Only one elevator takes to the floors for Hyatt House, so in the morning the wait could take a while - when you are in a rush, this is frustrating. The room could probably get some renovation. Nothing is broken, just looks a bit “cheap”, imo. Overall a good hotel, might seem overpriced, but this is London.

Friendly staffLocation Good sized room

Breakfast can be better

friendly staff and clean rooms and longes . great location

no pool . despite staying for 17 days they don’t extend my check out a few hours Foc

Stayed in this hotel in the past and it was a bit refurbished. Nice little apartment with all the facilities, including kitchenware and cutlery, all was new and in a good quality. Good breakfast and comfortable beds. Reasonable price for London.

View from the room - to the roof parking and a/c infrastructure of the Westfield mall, impossible to open the window because of the noise, but it’s a problem for this specific room. Also the a/c infrastructure the room was a bit noisy

The location is superb for all the amenities around the olympic park and London stadium, as well as the Westfields shopping centre.

Nothing to dislike.

their location close to a shopping mall which make the experience much better. Them all have a lot of restaurants and cafés.Also, it is close to main underground station which Connect you everywhere around London .The room size is bigger than anything you will see in London laundry service at the hotel helps a lot to keep your clothes wash all the time Small kitchen in the room with microwave makes you love experience home away from home .

no direct access from Main Street specially for taking a taxi to the airport and taking all your luggage to the main street

Excellent location adjacent to Westfield shopping Mall with lot of variety items in breakfast and also parking space over all good to stay especially for shopping

Amazing breakfast and super helpful staff

The bed mattress was so soft and bouncy it was like a sofa bed, everyone my partner moved I also moved! So didn’t get much sleep

Very clean very safe and was quiet too

Should be vegetarian options in breakfast

Such a great location, right in the heart of the massive shopping centre. Short walk to West Ham stadium

Only niggle was the tv in the room kept turning itself off!

Close to shops and Olympic pool

Clean and well organised. Lovely breakfast and room facilities

The location was perfect, close to everything I needed. Breakfast was also a nice touch, with good variety and quality. Would definitely stay here again.

Excellent location, fantastic facilities and above all, excellent staff

Brilliant location in Westfield close to train station attentive staff very clean in lobby and rooms amazing breakfast

Everything was excellent.We loved our room with my daughter.Very friendly staff, very clean and comfortable bed, nice bathroom.The food was wonderful.Will come again.

Stylish hotel next to the Olympic Park. Friendly staff