TRIBE Strasbourg Centre Gare

Great location, spotless clean, great staff, good breakfast, just across from public transport and also train station.

No frige in the room.

I needed a location near the train station, so in that sense it was good.

The room was clean but old fashioned. It needs updates. Not enough outlets for charging devices. The carpets and furniture outdated. The bathroom had a tub, ok, but the WC was old and needs replacement. The lighting in the bathroom was poor. No makeup mirror. No kits with toiletries etc. no minibar. No free bottles of water in the room. For EUR 420 a night without breakfast, I think there should be much more offered.

Proximity to the train station was great. The staff were friendly and very helpful.

The bedding and pillows were terrible. Hard bed, squishy and flat pillows. The bathroom light shined on the bed when turned on at night. VERY expensive for the equivalent of a 2 star motel room. Because it was Christmas market time, the room was $500 + a night for a shitty room I normally wouldn’t pay more than $150 for something this bad. And there was construction fencing around the front entrance

cleanliness, comfort

there was a queue at check in, long waiting time

The hotel is not fantastic, it is basic, so do not expect too much. However, the location is fantastic as it is opposite the train station and 10 mins to the old town.

I don´t think I can ever express enough how great my experience was!It was a little too cold outside and because of that we had to stay some extra time in the hotel; but with the cozyness and the warm feeling the hotel gave us, we were all very happy to do so!perfect location, amazing staff, and very very nice rooms - would definately go back

I can´t think of anything!

The only thing I truly liked about the hotel was the location, which was across the street from the train station. The hotel staff were pretty nice too. They left a bag of cookies for you upon arrival, which was nice and left a large bottle of water, which I would refill each evening downstairs. The breakfast buffet had good variety, but the staff wasn't very attentive, and they seemed to talk to each other more than they were paying attention to what foods needed replenishing.

The room looked like it had been refurbished quite a long time ago. The toilet was cracked. The towels were pretty old and tired and so was the bathrobe. The room needed to be repainted and the bathroom door jam was chipped. There were no complimentary toiletries, which is odd for the price we were paying.

The staff was in general kind and helpful

We did book a family room indicated durong our booking as:"Two Adjacents Double Rooms" This quadruple room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds". During the check in the receptionist told us that they don't have such room, instead they gave us 2 double room in front of each other. Both room where quite small and equipped with old and used furniture ( the bad room tap where also old and difficult to turn on ). This Hotel shows 4 stars but should rather value with 2 stars maximum.

The location was excellent for rail travellers, and the breakfast was good too - tasty and plenty of choice

It is not a 4-star - far from it. Tired and worn decor, and very poor facilities. A few cardboard cups and cheap coffee sachets does not scream 4-star to me. It would have been fine for a budget stay for €200 less

Proximity to the train station was great. The staff were friendly and very helpful.

The bedding and pillows were terrible. Hard bed, squishy and flat pillows. The bathroom light shined on the bed when turned on at night. VERY expensive for the equivalent of a 2 star motel room. Because it was Christmas market time, the room was $500 + a night for a shitty room I normally wouldn’t pay more than $150 for something this bad. And there was construction fencing around the front entrance

The hotel has a great location and even gave out gingerbread cookies for Christmas. The bathroom was equipped with a bathtub, which was nice.

However, the double room had only two separate single beds pushed together, and I kept worrying about falling through the gap while sleeping at night.The worst thing is that after checking out in the morning, we realized we had left a cake and a lip balm in the room. When we returned in the afternoon to ask if the cleaning staff had found them, we were told nothing was found. It seems clear that the items were taken by the cleaning staff, which completely ruined our otherwise happy day.

Disappointing

The bathroom has strange (blood?) stains, was totally rusty and very outdated. The toilets had cracks!

Good location. Didn't have breakfast.

I checked in at 15.35 and my room wasn't ready. I wanted a shower and to get changed before going out for the evening. I was told I could get changed in the public toilet near the bar. I waited until 16.05 but it still wasn't ready. I finally checked in at 1.05. I thought this was appalling!

Reception and bar area extremely luxurious

Rooms were really basic and dated and certainly do not live up to a 4 * rating

Good stay but check in...

Couldn’t check in until 4pm which was very inconvenient. Check in time is advertised as 3pm!

The room was a good size, the bed clean crisp sheets & comfy, very handy to Gare Centrale

Unfortunately we were put in a room which had a cracked toilet bowl, when I told the reception the lady didn’t want to know, the hotel wasn’t full so didn’t need to use that room. Chipped paint around the doors. Some of the reception staff were arrogant.

The location is great - being close to the central station has its perks, and we could easily walk to our hotel from the city center. There were several easy train connections.

The hostel looks quite old - given that it is a Mercure hotel, I expected it to be a bit more fancy and well taken care of. The hotel felt like it did not age well.

We only stayed for one night the hotel needed updating but we was advised this is in the pipeline. Our overall stay was fine the breakfast was very good and we had a good night sleep. The room was very small but very clean.

Size of room.

Good breakfast. Competent and friendly staff. Good location next to the train station.

No USB plug in the bedroom. Price too high

Location for access to the train station.

1. Poor service in breakfast area - items frequently not refilled.2. AC thermostat model did not seem to work. Cold air came out, but I couldn't set the temperature.