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Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
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Ibis Budget Marseille Timone is located in Marseille, a 5-minute walk from Vallier Stadium. Free WiFi access is available. Private bathroom also comes with a shower. The property is 1.9 mi from Le Dôme Concert Hall, Vélodrome Stadium and Parc Chanot. The hotel is 1640 feet from La Timone Metro Station, 1.1 mi from Castellane Metro Station and 1.3 mi from Vieux Port Metro station. Marseille Provence Airport is 14 mi away.
Check-in:
After 12:30
Check-out:
Before 11:30
Pets:
Pets are allowed on request. Charges may apply.
Important Info:
Please contact the property in advance by phone if you need a parking space. Parking requests can only be approved over the phone. Contact details can be found on the booking confirmation. Please note that extra beds or bunk beds are not made before arrival. Bed linen is provided but guests have to make their own beds. Please note that children under 12 years old can enjoy breakfast at a reduced rate.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The location was nice, near La Blancarde metro/train station and a walking distance from Palais Longchamp. The breakfast was filling, but heavily relying on processed carbs (and nearly zero fruits and vegetables).
Cons -
- The staff was lovely in person, but I received no written response from them. I texted through Booking on multiple occasions about the stifling cigarette smoke, but my messages went unanswered - all written communication was completely one-sided. My kids and I were overwhelmed by the pervasive smell of cigarettes whenever we'd exit the elevator on the third floor, not just in our room (through the ventilation). While the staff was very kind, they acknowledged that "nothing" could be done about unruly guests smoking in their rooms (?!). We were eventually moved to another room on the first floor. Unfortunately, things took a turn for the worse when we discovered we were covered in bed bug bites on the last day of our stay. I immediately found a live bed bug when inspecting the bedsheet. I killed it on the spot and took photos (both before and after). Since it was our last morning in Marseille, I alerted the receptionist about the situation. She was sympathetic and apologetic, but seemingly unfazed. She handed me a business card with the manager's email address, which I promptly used to reach out. As expected, I received a belated response, assuring me that immediate action had been taken to address the situation in the room we occupied (although I believe the whole floor should be treated, not just the room) and offering a 50% compensation with strings attached - me not exposing the bed bug situation in my review! Not only is the 50% compensation insufficient (and has obviously been offered solely as hush money), the management took no accountability and had no real compassion towards me as an unhappy and traumatized customer (underlining that they "are not responsible for the introduction of bed bugs but are committed to addressing them with compassion and care").
Business Traveler (219)
Solo Traveler (376)
Traveling as Couple (355)
Family with Young Children (786)
Family with Teens (1)
Senior Traveler (17)
Group Traveler (431)
Room Options
Triple Room
140 sqft • 1 Double and 1
Room Details and Photos
Double Room
140 sqft • 1 Double
Room Details and Photos
Triple Room with a large bed and a bunk bed.
140 sqft • 1
Room Details and Photos
Location
Ibis Budget Marseille Timone
69, Boulevard Sakakini, Marseille,