Villa Maia

Staff was unbelievably helpful and kind!

The pillows have no support and made it really challenging to sleep. Would highly recommend getting better pillows.

City view from the room, bathtub. Close to the basilica and ancient city

The music was not working in the bathroom, there was some smell in the spa (women’s changing room),water in swimming pool was cold

Everything. No description or picture did this place justice. I read and research everything as I dont like surprises. This place is amazing. The quality second to none. From the layout of the room, the facilities to the incredible quality of the fresh produce I was in heaven. Gym, pool, spa all of it. I had a better meal in the 'bar' than at the Michelin star restaurant that was adjacent. The staff are at your beck and call. Opening doors, giving you umbrellas, organising bookings, taxis. Everything! The views down to the city were amazing. I loved everything about this place and especially the comfort of the bed (hard to find in Europe) and the huge marble shower with built in seat. The toilettries were high end and felt and smelt divine and I never use room products. 10/10 Villa Maia you are indeed a true boutique motel.

That I had to leave!

The service, the pool, the view from the room. The staff were very polite, helpful. Also the location is very nice, for some people would be too much cardio walking up but still even then you have funicular railway that you can use.

The Internet connection is poor.

Room view was excellent, very clean and comfortable overall. What I didn’t expect was the level of service from all staff, but especially the concierge. Francois and Julien were the most excellent concierge I’ve ever come across. Will stay in Villa Maia again when I go back Lyon just for the concierge team.

Nothing much to complain about, at most the aircon which kept turning back on by itself.

Everything at Villa Maïa was amazing. We were very comfortable for all 4 nights. The room was luxurious and comfortable. The entire staff, rooms, pool, jacuzzi, bar in hotel, and location were all fabulous!

We requested deep tissue massages and facials. The massages were just ok and we didn’t care for the facials. A completely different type of facial than what we are used to.

The hotel atmosphere makes you feel at home. The cleanliness, the room, and the spaces at the hotel everything is very well thought out. We went with our 7-month-old baby, and everybody was lovely with our son! Thank you.

The hotel atmosphere makes you feel at home. The cleanliness, the room, and the spaces at the hotel everything is very well thought out. We went with our 7-month-old baby, and everybody was lovely with our son! Thank you.

From location, services, staff friendliness and helpfulness standpoint points, they were top notch.As this is a small hotel, all facilities such as swimming pool and gym etc… are quite small. Really love the location!

From location, services, staff friendliness and helpfulness standpoint points, they were top notch.As this is a small hotel, all facilities such as swimming pool and gym etc… are quite small. Really love the location!

Great hotel in every way. Exceptional service from the staff. Very clean and luxurious, conveniently located 2min walk from the cable car station that brings you to the old town in 3 minutes. The pool and spa area gets top score as well.We used the room balcony a lot, it was great to chill there with a bottle of champagne after a walk in the city.

Overall I was expecting a bit more for the price in terms of room size and views. Floor 2 has limited views, 3-4 have better. We were also expecting a bar with a nice view where we could hang out and overlook the city. But the bar photo from the hotel seems to be the high-end bistro across the street which is only open for lunch and dinner (not possibly to chill there with a drink). The hotel bar was nice but has no views.

Nothing, apart from the staff

Terrible facilities, terrible location, looks like a normal business hotel, but with the price of a palace.

Lovely serene setting which is easily accessible to Old Town (without the noise) and nice modern+old architectural design. Very helpful concierge who assisted with restaurant and other plans & bookings.

Usability of some of the fittings in the rooms very poor:- The worst sink ever! Very stylish all-marble sink that allows just 3-4 inches between tip of faucet/tap and surface of sink! So washing hands requires you to tilt hands horizontally flat to risk touching the sink. Not clean because it doesn’t drain!! I was only able to pull the plug out with force and drainage was disgustingly filthy. Had to call in hotel staff to unplug and clean the filthy sink drainage - receptionist and concierge came instead of housekeeping!!- One bathroom had no cabinet nor vanity top space to place toiletry bags.- Bathroom bins had lids, so either you keep lifting off or partially off, or bend down to pull open the lid every time you wish to use the bin!- Toilet had a small remote control but with zero instructions! Turns out that it was a type of self wash bidet, discovered only after it sprayed out over the toilet bowl! - Breakfast room service choices have no prices published anywhere to help with room service selection. Took 2 tries before reception & room service understood and quoted me.

Breakfast was nice. Coffee could be better

The products in the bathroom were poor

Francois is one of the best concierge that I have met in my travels by now; and overall the staff was very friendly, with a lot of attention to details. The city-view room was absolutely breathtaking at sunrise.

The only inconvenient was a bad, low quality massage. Very bad value for money unfortunately.

Great location. Gorgeous design and a great spa area. Staff were attentive and charming

Thought the small bottles in the bathroom were rather passe and not very eco and didn’t feel generous for a 5 * hotel

GREAT LOCATION SUPER FRIENDLY AND EFFICIENT STAFF.

THE POOL WAS OUT OF ACTION WHICH WE WERE ONLY MADE AWARE OF LATE.

We especially liked a spacious and wonderful swimming pool.Swam every morning with great pleasure. Hamam and sauna were ok, but very small

Location is off center, requires 10 -15 minutes walk downhill, very tough uphill. Luckily there is a good funicular connection, making getting back to the hotel easier.

We especially liked a spacious and wonderful swimming pool.Swam every morning with great pleasure. Hamam and sauna were ok, but very small

Location is off center, requires 10 -15 minutes walk downhill, very tough uphill. Luckily there is a good funicular connection, making getting back to the hotel easier.

We booked a triple roomwith a balcony and the room was incredible. The size of the room and balcony was spacious and looked out to a gorgeous green garden. They have thought of everything in the design and amenities. The bathroom has an enormous shower, separate toilet and a bath. The staff were amazing, very attentive and nothing was too much trouble. One of the best hotels we have stayed in. Location is right near the cathedral and a short walk down hill to old town.

Nothing it was exceptional