Villa Florentine, A Beauvallon Hotel & Spa

After changing first room offering, the Villa was great. Tough to walk to city from due to very steep hill, but no big deal

Original room had all amenities on one level, but the double bed was in a loft with a winding, small 20 step staircase.... there is no way anyone should ever have to stay in such an accommodation...very dangerous and stupid layout. dumb to offer

The service was awesome. The views awesome, The pool awesome. Massage awesome. Everyone speaks english and made sure we enjoyed the stay.

We spent a magic weekend at this property. Our apartment was beyond expectations, with comfortable furnishings and incredible views. The staff was lovely and attentive. We can’t wait to come back!

The staff was gracious, the property gorgeous, my room well-equipped and comfortable, and the view incredible. I would definitely stay here again.

The staff were so helpful and friendly and knowledgeable.

Extraordinary location, in an historical convent, perfectly maintained. Courtesy of the staff is far above any expection. At the arrival since our room was not ready we were upgraded to a suite. The furniture in the common areas of the hotel is extraordinary and make this luxury location an amazing experience. The heated pool with the stunning view over Lyon is top.

Everything perfect …… we just regret that the Michelin star restaurant was fully booked, but the room service we got was an additional great experience

We were cheerfully told that our room had a private garden that would be great for our dogs. It was. The room was designed to accommodate mobility impaired persons and designed in that regard (WC was in a weird place), was not as warm and welcoming as the room from our previous stay. Think lots of ceramic tile on the floors and no rugs. All the decor, curtains, bedding, everything, was dated (staff said they were due for a renovation). Because it was on a sub ground floor, we had no views and we were slightly above parking level (parking and cleaning staff was exceptional). Street noise was loud, and did I mention zero views (our last stay, with the 2 dogs, had amazing views)?

Unique place. Beautiful views. Room was very comfortable.

The levels were a bit hard to figure out. Wish there were a stall shower in the room; hard to get in and out of a bathtub to shower — can be slippery.

The location of the villa, the staff, the room and amenities.

It was too short.

One of the loveliest hotels I’ve ever stayed in. A beautiful location on Fourviere overlooking Lyon. Everyone of the staff was warm and friendly. The breakfasts were very nice and dinner in the gourmet restaurant was amazing.

Location. Overall facility was excellent. Rooms large and comfortable excellent service.

The history, the design, the views were all outstanding. The staff was superior in every way. The attention to detail was impeccable. Incredibly comfortable and well appointed room. Pool area was perfect. We will always stay here moving forward.

Location, and view.

Pay for parking.

It was perfectly located at the top of a hill. It has the most beautiful views and the people were so kind and helpful.

We were warmly greeted on arrival and our luggage taken care off. A drink was served before being shown to our Junior Suite which was a wonderful generous sized corner room with windows facing east and south so spectacular expansive views for miles across the city to the mountains. Took full advantage of this with room service the first evening. A short corridor led to the bathroom which also was filled with light and a shower that also afforded views across the city. Loved the soft towels. Breakfast on the terrace was a treat and delicious; Clea was a delight. The staff were attentive, especially Assistant Manager Anne and Kevin and made for a most relaxing and memorable stay. Thank you.

General Manager was wonderful and spent time telling us stories about the hotel, Lyon, etc. We felt very warmly welcomed and had a wonderful dinner in their restaurant. The food, view and ambiance are all top rate.

The service at Villa Florentine was superb! The staff were very professional, friendly and helpful. They seemed to be genuinely proud of the history of the property. Our room had a balcony with a great view, overlooking the pool and the city of Lyon. We enjoyed a lovely room service breakfast on our balcony. Their restaurant for dinner is top notch! The location is perfect , a short walk to the old city center.

The hotel is stunning. Beautifully restored 16th century building. The room was lovely and comfortable. The views are amazing. The staff was really kind and helpful.

The Villa Florentine doesn’t deserve to be classified as a Relais Chateaux.

The room has two floors. There is a table below the stairs. If you stand up you may hit your head. There was a foam protection. Unfortunately it was not had been well maintained. I hit my head. The hotel only gave me a bandaid and next day said that they would not fix it because they didn’t have that foam in inventory and the procurement has to buy it.The employee responsible for the breakfast was there only asked us the room number and the type of coffee we wanted. He hadn’t asked any time if we wanted eggs or pancakes or…The air-conditioner is fixed to warmer and 25 degrees celsius… we could only to ask to decrease the temperature 3 degrees but it didn’t work. The room was extremely hot.

Everything about the hotel was excellent The staff were beyond description. They strove to serve us in every way and succeeded.The vistas in every direction were wonderful.

The nearby eateries (to see and mix with the locals) are a considerable walk but we walked nonetheless and enjoyed the walk.