Appart'City Classic Bordeaux Centre

Love the set up and the full kitchen (even a dishhwasher!)

Our air conditioning didn't work. It was quite hit while we were there.

Location was good. Hotel offered and arranged for me nearby public parking facility which I used and was super convenient. Some employees (Pierre-Emmanuel & Morgane were helpful and friendly)...

A lot of things: room was supposed to have A/C, but it was not working (front desk employee told me "the hotel company shut A/C down because last week most hotel guests were complaining it was to cold and they could not control room temperature; therefore hotel company set up temperature at 18/19 C; it is fixed and we cannot do anything"; he politely got a FAN for us (which was accepted)! Sofa bed had a big and nasty stain on it (we had to cover it with bed sheets); shower floor was dirty and slippery (we went to Carrefour Express less than 1 km from the hotel and purchased cleaning products to use it there); bathroom faucet and hanging towel devices on door were super loose; and 'the cherry on top of the icing" was that the last night stay when going to the airport -at around 5AM last Friday- I wake up with the feeling that "something pricked my right hip" and it was correct: I found several small bugs in the bed!!! and I had an insect bite on my right hip!!! That's is unacceptable! Another thing is: to open the room door (room 605) one must had two hands free because after using the card to open it one must pull the door hard towards you and maneuvering the door handle to try to get it open (normally after 2/3 attempts one may be able to open it or simply call a family member inside the bedroom to open it for you)! The funny thing is that every morning when exiting the hotel we saw several housekeeping hotel employees and someone who seems to be managing them; it is very clear to me that those employees and the head of housekeeping ARE not doing their job! I advise Booking.com to supervise a little bit the properties you advertise in your web platform! This hotel could not be there! Our experience at Apart'City Classique Bordeaux Centre is one to forget!!!

Easy to get there by car. We could park in the street for free thanks to being bank holiday. The city centre can be reached walking 30 min, but trams and bus are available too.

it is well equipped

the AC has to be more powerful. Chopping knives have to be added

Very comfortable, big rooms, nice dining/living room. 2 types of parking, one in front, the other in garage. Also very quite.

Maybe add some chairs and tables for the terrace

Great value for the money.We booked a double room and we had a studio with a kitchen.The rooms are really big.Great location for those traveling with a car.Free parking on the street is just 50m away from the Hotel.The stuff is very friendly and helpful.

Location was perfect for a rugby game in Stade Chaban Delmas. Reception was fine with no issues with check-in and check-out being seamless.

The room was dirty with human hairs all over the bed, both under the quilt and on top of it. Dead flies littered the carpet and window sills. The shower was impossible to use as the water temp alternated between scalding hot and freezing cold despite best efforts to control it.

Very unexpensive, the room was clean except for the dishes and cutlery, and there was just enough space to be comfortable. Very practical.

One of my keycards wasn’t working so i had to go to the front desk to get it fixed, and also pick up some towels, as I booked a room for 4 people and there were only 2 sets of towels. The apartment had a kitchenette and some of the plates and cuttlery were a bid dirty so I had to pre-wash before using.The sofa-bed was uncomfortable.

Clean room comfortable bed

No water Lift didn't work No compensation

City centre apartment good location good clean budget room comfortable bed microwave kettle and hot plate

All OK

Being high up w corner room, I’d windows all along both walls. Shape of apt, w bedroom area separate from kitchen by a hallway.

Kitchen limits- little space, no counter/cupboard space nor dish towel. Especially no work space, so I did my work, mostly online, propped up against pillows sitting in bed - very bad for back as I learned!

Location near the stadium. Good value for money.

Room badly laid out and awkward. Too cold. Decor a bit shabby in places

We chose the hotel on the criteria of being near the attractions of the city but on a transport (tram) line to the airport for when we were leaving. Check-in was fine, room was good with all the facilities we needed. Place was clean and tidy - and again the window could be open. Staff were helpful.

The location was our only issue due only to the near proximity (about 1 km) from the main police station - and quite a few times day and night the sound of noisy cars and bikes with sirens blaring passed the hotel. I dont know whether this happens all the time or there was something unusual happening at the time of our visit. There was no issues with the hotel as such.

Nice facilities, clean, I had an upgrade to a bigger apartment, in the overall a great experience and got help from front desk staff too.

The room was basic but had everything you need for a short stay. Quiet, very close to a tram stop, the little kitchenette had cooking equipment (small kettle, pots, pans, plates, cutlery) but no oil, salt or pepper etc. Overall a great place to stay for a long weekend if you want to cook some basic meals.

Good location, good breakfast, nice facilities with the kitchenette.

Double bed was 2 singles pushed together.

Didn't have breakfast. Trams into town very convenient.

Very nice staff.

Very near the metro stop to the city and it was lovely & clean!

Nothing!

The beds were comfy

Where do I start with this. When we first arrived, we were informed (after they took our money), that there was a burst pipe, meaning no hot water during the WHOLE trip. Totally unacceptable, we complained about it at reception, they didn't really give us the time of day. We were on the 6th floor, there was no working lift, air-con didn't work and no duvet covers.

Location was great with aces to the airport and the city centre.

The breakfast itself was good but the area was too small for the number of people.