Hôtel Le Médiéval Palais des Papes

A favourite of our two teenage boys on our road trip in southern France.

All the staff were very friendly and helpful. The breakfast spread was also very good. It was practically next to the Papal palace and the main attractions and restaurants of the city.

The hotel is in a great location and the staff are friendly and accommodating. We were able to store our luggage before checking in and after checking out.

Great location, we were in a newly renovated suite. The bed was super comfortable, the a/c whisper quiet. No street noise. Bathroom was also renovated, excellent.Front staff were very pleasant, helpful with suggestions and recommendations.

The hotel met and exceeded all needs.

The location couldn't have been better - very close to the Palace of the Popes' and related attractions. The hotel is very charming and the front desk staff was over the top helpful. Highly recommend.

Room was fully renovated, central location, with acVery comfortable

We had trouble connecting to the wifi and recommend the hotel to switch to a password type of wifi. We never managed to connect to the wifi.

Good location. Pleasant front desk staff.

I expected something spartan, but the room was poorly lit, with a sour odor. We had two rooms for our family, and in one, there was visible buildup under the toilet seat that seemed like it had accumulated over time—even after housekeeping had been through. The cleaning felt very superficial, which was disappointing.

Location, reception staff, and the kind lady helping at breakfast.

EXCELLENT LOCATION!!!!!Staff was super nice!!!!!!!!!Room super clean.!!!!LOVE IT LOVE IT.! Superb

The front desk lady, who has been working for the owners for many many years was a wonderful help. She call a cab for me and kept me company while I waited for it to arrive. They are lucky to have such an enthusiastic, friendly and capable employee.

The location was good.

The AC in the room didn’t work and it was hot and uncomfortable in the room. We noticed the staff and they couldn’t fix it. They brought two fans but only one worked. It was a very uncomfortable night.

We were given a recently remodeled room which was exceptional. Location was terrific and just far away from the busy areas. But only a few minutes walk from the Palais des Papas. Staff were great as they gave us terrific restaurant recommendations and told us to take a trip to Arles (18 minute train ride). Wonderful little town.

Beautiful! Undergoing a complete renovation but it was handled wonderfully. We only heard construction noise one morning very briefly. The staff were charming and helpful- made great suggestions for using our time wisely and for amazing dining choices! The location was very convenient (easy walk) to all the local attractions.

Nothing- It was perfect! However there was no lift, which wasn’t a problem for us, but might be difficult for some and it wasn’t noted on the description. And the staff were very willing to assist with bags for those who needed help.

Location

It was in a middle of renovation with breakfast unavailable, dusty stair carpets from wall rebuilding

The staff were very friendly & accommodating, location was great. Rooms were basic but very clean. There is no breakfast room and there is remodeling construction going on causing a lot of dust.

Seemed a bit run down upon arrival, but good value for clean basic room and pretty newly renovated bath.

Location.near all siggts. Comfortable beds nice size room.clean.

No lift, had to carry luggage two set of stairs. They offered breakdast in the advertisement. There was no service due to a remodeling process. Noisy street.

the location was good.

The hotel was under renovations but no one told us that. So it was too noisy to work or nap during the day. and it was dusty and dirty. The walls were so thin that you could hear every word of your neighbors. We checked out a day early.

The room was fine but the hotel was under renovation when we were there. There was a lot of dust in all the public areas, we opted out of breakfast at the hotel because it just did not appear to be a good idea. Everything was covered in sheets, etc. The staff was very nice and the location was good.

as usual great location, nice people, good room, good value. However..the renovations in progress were somewhat worrying and made the stay a bit difficult as one had to avoid paint pots etc. I gather they will be finished soon, so would certainly stay again. Charming people. Sal

See above

Arrived on April 3.was to stay 4 days.when we arrived very very Toxic smell of turpentine. We asked what was going on and was told hotel was being renovated, but some rooms are openWe went never notified of this.went to room and was immediately nauseated by fume. We had just arrived from USA to Avignon France and was too tired to moveTold front desk can not stay due to conditions of hotel and will need to leave on April 4.Next day told front desk we had to leave and he said would inform owner.no mention of refund.had difficult time finding another hotel.sent message on booking. Com to owner asking for refund..now 2 days later,no response. This hotel should not be open at all due to harmful odor of turpentine and workers in the area of guests. DO NOT DTAY HERE.

Everything