Mercure Pont D'Avignon Centre

Staff very friendly

We enjoyed the location just across from the famous bridge, close to everything. The breakfast was excellent.

The rooms are rather small.

Wonderful location and great staff. The room was clean and bigger than expected, I definitely recommend! We were able to store pour bags in reception before checking in.

No negative comments

The front staff were helpful, friendly and accommodating. The room and beds were very comfortable. The location was central and excellent.

We understand the facility is undergoing renovations starting October 2025. The facility is in need of some updates but our experience and o e night stay was terrific.

Location and staff. In the center of the city and super friendly and very helpful staff. My rating is for them.

I wish there was no carpet or at least the carpet was vacuumed and washed. The stains in the hallway was kind of dirty and unpleasant, and there was a musty smell to it.

Great location!

The a/c did not work - very disappointing when it is over 35 degrees Celsius. And we had a very happy dog beside our room.

Breakfast wasn’t that great. It was very limited. Location is excellent.

Breakfast and free parking.

The roomsThe late check in ParkingStaff

The roomWas quiteSmall.There was notRoom service nor fridgeIn theRooms.

Quiet location. Efficient room. Excellent staff.

Not much, staff worse.

Paid extra for balcony view, our view was watching people eat.

Location is perfect, right outside the papal palace. They accept dogs. They have paid on-site parking (papal palace parking with direct access to hotel), which was very convenient. Great for exploring the city. Lots of great dining options nearby. Skip the on-site restaurant for dinner - go explore the city. It's fine, but there are better places within a 10-15 minutes radius by foot.

The hotel is old and very dated! Needs a refresh! The staff, however, is super nice in the location is excellent

Location is perfect to explore the city but parking is communal so you have to pay extra for it

Details of the cleanliness (sewage smell from sink and yellow rim, dust and rust in airvents, dirty bathroom ceiling).There's no ventilation in the bathroom so everything was getting humid.Not working AC, completely too hot in the room.For 4* hotel it would be nice if staff pays attention to the guest birthdays and make a note of it.

It was fairly clean

The hotel doesn’t look as good as it does in the pictures, in the room there was no bin at all. And the room wasn’t the least pleasent thing we experienced, the staff was very unpleasent, we arrived very late pouring rain, and she asked us fo a 100 euros garantee, as tbe room was only 165 euros. The hotel has this policy (i don’t if it’s the same for all the people, or maybe they just discriminate…) to block the 100 euros on my card, but the deblocking it means at least 10-14 days till i see the money back in my account. At the least pleasent thing the receptionist did, was tell us 3-4 times that we don’t have breakfast included and we can not just go in an eat without paying with her first, 4 times si repeated this. I travel a lot but this never happend to me before!

Great location, with comfortable underground parking.Friendly staff.Hotel is more of a 3 stars than a 4. Rooms are dated, small, and could do with a freshen up.

Location, personnel, bar.

Location and restaurant

Two of the three coffee machines were not working. So we couldn’t get the Nespresso and had to queue for the hot water to make tea.

Quite close to the center and restaurants/shopping. The breakfast was lovely!

The pictures look WAY better than the actual rooms.

The hotel is just next to fanous pope palace, hotel is attached to a parking place, you can visit whole old down on foot.

Bathroom had no fast ventilation so it stank for a while

Excellent Location, Friendly staff, Value for Money

Nothing to dislike at the price-point. Booked a breakfast package through booking.com which did not show on the system. Annoying but didn’t ruin the experience.